Insurance Customer Support Specialist

1 week ago


Brentwood, United States Government Employees Insurance Company Full time

Salary: $21.34 per hour/$43,000 annually


At GEICO, we believe in growth—both for our company and our people. If you have a passion for solving problems and helping others, you could thrive as an Insurance Customer Support Specialist. In this role, you’ll be the first point of contact for our policyholders, assisting them with billing inquiries, policy adjustments, and providing tailored recommendations. Join our dedicated team to offer outstanding service that highlights the value of GEICO insurance.

If you are looking for a career filled with opportunities for advancement, we’d love to hear from you

Salary: $21.34 per hour/$43,000 annually

Many associates see a base salary increase of 10% within their first year. Exceptional performers can achieve increases as high as 15%

Qualifications & Skills:

  • Demonstrated experience delivering exceptional customer service that builds trust and enhances customer satisfaction.
  • Effective communication skills with an emphasis on listening and empathy.
  • Ability to thrive in a fast-paced, high-volume call center environment.
  • Open-mindedness towards learning new skills and adaptability to changes.
  • Receptive to constructive feedback to facilitate your performance growth.
  • Strong computer and multitasking abilities.
  • A minimum of a high school diploma or equivalent.


Annual Salary

$21.34 - $33.75

The above annual salary range serves as a guideline, with various factors influencing the final hourly rate or annual salary offered. These factors include the role’s responsibilities, the candidate's experience, education, location, and market conditions.


Note: At this time, GEICO will not sponsor employment authorization for this position.


Benefits:

As an Associate, you'll benefit from our Total Rewards Program to enhance your financial future and overall well-being, which includes:

  • Comprehensive Medical, Dental, and Vision Insurance with no waiting period.
  • Paid Vacation, Sick Leave, and Parental Leave.
  • 401(k) Plan.
  • Tuition Reimbursement.
  • Paid Training and Licensing Support.

*Benefits may vary by location and eligibility requirements may apply based on length of service.

**Medical coverage begins on your hire date. You must enroll in New Hire Benefits within 30 days of hire for coverage to take effect.

GEICO is committed to creating a diverse and inclusive workplace. We provide fair and equal employment opportunities for all associates and job applicants without regard to race, color, religion, national origin, age, gender, sexual orientation, gender identity, marital status, disability, or genetic information, in accordance with applicable laws. Our hiring and promotion practices focus on qualifications for the job.

GEICO accommodates qualified individuals with disabilities to ensure equal employment opportunities and supports them in performing essential job functions as long as it does not impose undue hardship on the company. We maintain a work environment free from intimidation and harassment, ensuring mutual respect among all associates and applicants.



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