Current jobs related to Manager, IT Service Operations - Norristown - Globus Medical

  • Food Service Operations Manager

    1 day ago

    Norristown, Pennsylvania, United States Redner's Full time

    Job SummaryTo effectively direct and supervise all functions and activities of the Food Service Department to achieve maximum sales and profit goals.Key ResponsibilitiesMerchandising and Operations: Knowledge of merchandising techniques and 'special events' within a food service setting. Oversee and execute all operation objectives set forth for the Food...

  • Business Operations Coordinator

    1 day ago

    Norristown, Pennsylvania, United States Astra Service Partners Full time

    About the RoleAstra Service Partners is seeking a highly skilled Staff Accountant to join our team. As a Staff Accountant, you will play a critical role in the daily accounting functions of our holding companies.Key ResponsibilitiesProcess and record weekly cash transactions in a timely and accurate manner.Lead the processing and coding of Holding Company...

  • Finance Operations Manager

    1 week ago

    Norristown, Pennsylvania, United States Star Blends Full time

    About Us:Star Blends is a premier feed manufacturing organization dedicated to serving the agricultural community. We are committed to enhancing the livelihoods of farmers through superior nutrition solutions and fostering the next generation of agricultural leaders through initiatives like 4-H and Future Farmers of America.Our Mission:To enrich farmers'...

  • Clinical Operations Manager

    1 day ago

    Norristown, Pennsylvania, United States Norriton Square Nursing and Rehab Center - Norristown, PA Full time

    Job SummaryWe are seeking a highly skilled and motivated Registered Nurse Leader to join our team at Norriton Square Nursing and Rehab Center in Norristown, PA. As a Nursing Supervisor, you will play a critical role in supporting the Director of Nursing in delivering efficient and effective nursing care while achieving positive clinical outcomes and...

  • Operations and Support Manager

    1 day ago

    Norristown, Pennsylvania, United States Child & Family Focus, Inc. Full time

    Job SummaryChild & Family Focus, Inc. is seeking a highly skilled and detail-oriented IT and Facilities Coordinator to join our team. As a key member of our operations department, you will be responsible for ensuring the smooth functioning of our IT equipment and facilities.Key ResponsibilitiesFacilities Management:Plan and coordinate installations and...

  • Finance Operations Manager

    1 week ago

    Norristown, Pennsylvania, United States Star Blends Full time

    Elevate Your Career in Financial Management Are you a seasoned finance expert eager to make a substantial difference in the dairy feed production sector? We are looking for a detail-oriented and ambitious Accounting Manager to oversee a segment of our financial team. If you have a passion for finance and want to be part of a company that prioritizes...

  • Clinical Operations Manager

    1 week ago

    Norristown, Pennsylvania, United States King of Prussia Nursing&Rehab - King of Prussia, PA Full time

    Benefits Overview - Nursing Student Loan Debt Repayment and Tuition Assistance - Variable compensation plans - Discounts on Tuition, Travel, and Wireless Services - Employee Assistance Program focused on mental health support - Employee Foundation for financial assistance during unforeseen hardships - Commitment to a Diverse, Equitable, and Inclusive (DEI)...

  • Financial Operations Manager

    1 week ago

    Norristown, Pennsylvania, United States Montgomery County Pennsylvania Full time

    POSITION OVERVIEWThe Financial Operations Manager is accountable for overseeing GASB 87 & 96 compliance and managing Fixed Assets.KEY RESPONSIBILITIES- Authorize and initiate bank wire transfers and ACH transactions on behalf of the Controller;- Reconcile revenue and expense accounts effectively;- Prepare monthly and year-end financial reports, schedules,...

  • Senior Chef and Operations Manager

    1 day ago

    Norristown, Pennsylvania, United States Brandywine Senior Living Full time

    Job SummaryWe are seeking an experienced and skilled Executive Chef to join our team at Brandywine Senior Living. As a key member of our culinary team, you will be responsible for planning, preparing, and executing all dining menus, ensuring a high-quality dining experience for our residents.Key ResponsibilitiesAssist in the development and implementation of...

  • IT Operations Manager

    24 hours ago

    Norristown, Pennsylvania, United States Lockheed Martin Full time

    Job DescriptionLockheed Martin is seeking a highly skilled IT Operations Manager to lead our Strategic Reentry Programs. As a key member of our team, you will be responsible for managing and leading IT activities, including infrastructure, applications, and cybersecurity.Key Responsibilities:Manage and lead IT activities, including infrastructure,...

  • IT Operations Manager

    4 days ago

    Norristown, Pennsylvania, United States Lockheed Martin Full time

    About the RoleWe are seeking an experienced IT Operations Manager to join our team at Lockheed Martin. As a key member of our Strategic Reentry Programs team, you will be responsible for managing and leading IT activities, including infrastructure, applications, and cybersecurity.Key ResponsibilitiesManage and lead IT activities, including infrastructure,...

  • Retail Operations Supervisor

    1 week ago

    Norristown, Pennsylvania, United States Spirit Halloween Full time

    Position Overview:As a Retail Operations Supervisor at Spirit Halloween, you will play a pivotal role in ensuring exceptional customer experiences and operational excellence. Key Responsibilities:Guest Services: Establish and uphold high standards of guest engagement and satisfaction.Support Management: Assist the Store Manager in various operational tasks...

  • Culinary Operations Assistant

    1 week ago

    Norristown, Pennsylvania, United States JobsRUs Full time

    Join Our Culinary Team!Are you enthusiastic about the culinary field and excel in fast-paced settings? Become a vital part of our kitchen operations as a Culinary Operations Assistant. You will play an essential role in our food service process, ensuring that everything from preparation to cleanup is executed flawlessly.Key Responsibilities:Monitor catering...

  • Culinary Operations Assistant

    1 week ago

    Norristown, Pennsylvania, United States JobsRUs Full time

    Job DescriptionAre you enthusiastic about the culinary field and excel in fast-paced settings? Join our team at JobsRUs as a Culinary Operations Assistant and become an essential part of our bustling kitchen and dining areas. Your contributions will be vital to our food service operations, ensuring everything is executed flawlessly from preparation to...

  • Financial Operations Manager

    1 week ago

    Norristown, Pennsylvania, United States Montgomery County Pennsylvania Full time

    POSITION OVERVIEWThis role is accountable for overseeing GASB 87 & 96 compliance and managing Fixed Assets.KEY RESPONSIBILITIES- Authorize and initiate bank wire and ACH transactions on behalf of the financial leadership;- Reconcile revenue and expenditure accounts;- Prepare monthly and year-end financial reports, schedules, and journal entries;- Generate...

  • Financial Operations Manager

    1 week ago

    Norristown, Pennsylvania, United States Montgomery County Pennsylvania Full time

    POSITION OVERVIEWAccountable for adherence to GASB 87 & 96 standards and management of Fixed Assets.KEY RESPONSIBILITIESAuthorize and initiate bank wire transfers and ACH transactions on behalf of the Controller;Perform reconciliation of revenue and expenditure accounts;Prepare monthly and year-end financial reports, schedules, and journal entries;Facilitate...

  • Café Operations Supervisor

    1 week ago

    Norristown, Pennsylvania, United States Buck Cafe' Full time

    Café Operations SupervisorWe are seeking a committed Café Operations Supervisor to enhance our service quality and ensure a delightful experience for our patrons. If you possess a strong enthusiasm for the hospitality industry and have proven leadership capabilities, this role is an excellent fit for you.Key Responsibilities:Manage and coordinate all...

  • Sales and Service Technician

    3 weeks ago

    Norristown, United States Firestone Complete Auto Care Full time

    Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...

  • Sales and Service Technician

    3 weeks ago

    Norristown, United States Firestone Complete Auto Care Full time

    Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...

  • Sales and Service Technician

    4 weeks ago

    Norristown, United States Firestone Complete Auto Care Full time

    Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales,...

Manager, IT Service Operations

1 month ago

Norristown, United States Globus Medical Full time

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.

  • Leadership and Management :

Lead, mentor, and develop a team of IT service professionals across the US and LATAM regions. Establish and maintain a culture of high performance, continuous improvement, and customer-centric service delivery. Provide strategic direction and leadership to ensure alignment with global IT objectives and regional business needs.

  • Service Operations Management:

Oversee daily IT service operations, ensuring the delivery of high-quality support and services to regional users. Manage incident, problem, change, and release management processes, ensuring compliance with ITIL standards. Monitor and analyze service performance metrics to identify areas for improvement and implement corrective actions.

  • Monitoring and Reporting: Support the establishment of key performance indicators (KPIs) and metrics to monitor the effectiveness of process improvements, and assist in preparing reports and presentations to communicate findings and progress.

Service Delivery and Support:

  • Monitor and manage the performance of IT services to ensure they meet agreed-upon service levels.

  • Coordinate with other IT and business teams to ensure timely resolution of incidents and problems.

  • Drive root cause analysis and implement corrective actions to prevent recurring issues.

  • Stakeholder Engagement :

Act as the primary point of contact for regional business leaders and stakeholders regarding IT service delivery. Build and maintain strong relationships with key stakeholders to understand their needs and ensure IT services meet business requirements. Communicate effectively with global IT teams to ensure alignment and integration of regional and global initiatives.

  • Continuous Improvement:

  • Identify opportunities for process improvements and implement changes to enhance service efficiency and effectiveness.

  • Lead initiatives to improve customer satisfaction and service quality.

  • Conduct regular reviews of ITSM processes and metrics to identify trends and areas for improvement.

  • Vendor and Contract Management:

Manage relationships with regional IT service providers and vendors, ensuring delivery of contracted services. Negotiate and manage contracts, ensuring value for money and adherence to service level agreements (SLAs). Conduct regular performance reviews with vendors to ensure service quality and address any issues.

Training and Support: Provide training and support to staff members on new or revised processes, ensuring understanding and compliance with established procedures.

Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.

  • Minimum of 8-10 years of experience in IT Service Management or related roles.

  • Strong knowledge of ITIL framework and best practices; ITIL certification preferred.

  • Proven experience in managing and leading IT service operations teams.

  • Excellent problem-solving and analytical skills.

  • Strong communication and interpersonal skills.

  • Ability to manage multiple priorities and work effectively in a fast-paced environment.

  • Experience with ITSM tools (e.g., ServiceDesk+, ServiceNow, BMC Remedy) is a plus.

Preferred Skills:

  • Advanced ITIL certifications (e.g., ITIL Expert, ITIL Managing Professional).

  • Project management experience or certifications (e.g., PMP, PRINCE2).

  • Experience with Agile and DevOps methodologies.

  • Knowledge of cloud computing and modern IT infrastructure.

Our Values :

Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.

  • Passionate about Innovation : Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.

  • Customer Focused : We listen to our customers’ needs and respond with a sense of urgency.

  • Teamwork : Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.

  • Driven : We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.

Equal Employment Opportunity :

Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.