Lead Patient Access Representative

3 weeks ago

Schenectady, United States Ellis Medicine Full time

The Lead Patient Access Representative assists the supervisor in coordinating the daily activites of the Patient Access Representative I. Monitors workflow and quality, assists in the training process and performs all duties of a Patient Access Representative I; assist with the information needed to improve patient flow and collaborate with various departments providing services. Conducts registration interview with patient or patient’s representative to gather demographic and financial information required for hospital admission and/or outpatient service.

Requirements:

High School diploma or equivalent required, Associate’s degree preferred. Five (5) years' patient registration, business office or billing experience in a healthcare setting is required. Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) preferred.

Responsibilities:

  • Assists the supervisor in coordinating the daily activities and completion of the Patient Access Representative I.

  • Reviews registrations on a daily basis and reports irregularities to the department supervisor.

  • Performs duties to assist with the information needed to improve patient flow and collaborate with various departments providing services.

  • Responsible for patient check in and registration, insurance verification, collection of co-payments or self pay, accurate record keeping of flow and financial objectives.

  • Obtain and verify accurate completion necessary supporting documentation such as insurance forms, copies of insurance cards, assignment of benefits, etc., and route appropriately to ensure proper coding and billing charges.

  • Provide patient with forms and/or documentation required by Federal and State regulatory agencies; Bill of Rights, Financial Obligations Summary, Privacy Notice, etc.

  • Review patient charts for completion to ensure accurate and timely processing of information through various systems.

  • Facilitates in gathering accurate patient billing information.

  • Performs collections of patients with outstanding accounts receivable. Accurately estimates the patient liability (co-payments, deductibles, co-insurances, deposits, etc. via obtaining accurate demographic and financial information.

  • Receives and processes patient payments. Maintains necessary petty cash to properly service and receive payments.

  • Answers patient inquired regarding their liability and being able to explain the variables involved.

  • Properly receipting and forwarding all copies of patient payment receipts posting to the patient’s account in Sorian Financials.

  • Perform end of day duties closing and reconciliation duties in Sorian Financials and reconcile deposit slips.

  • Process lab drop-off specimen registrations completely and in a timely manner.

  • Assign patient rooms upon arrival of all patients, monitors room availability and turnover.

  • Monitors Emergency Department tracking board and keeps data current with patient location and complaint.

  • Serves as a resource for Emergency Department staff and EMS crews.

  • Assists in coordinating transportation for discharges and/or other activities as necessary.

  • Arranges patient transfers out of the critical care units and between medical and surgical units with the focus on appropriate patient placement.

  • Communicate clearly and respond in a courteous and timely manner to patients, patients’ families and staff requests and provide necessary information in order to deliver a high level of customer service.

  • Performs cashier functions as needed; collects patient payments, maintains sale of telephones and telephone line service per hospital policy, sale of weekly parking passes.

  • Reviews patient account at time of discharge, gathers any missing information or billing documents, and requests payment of deductibles, co-payments and private pay deposits.

  • Schedules procedures when the surgical scheduling area is closed, duplicates and delivers operating / delivery room schedules.

  • Responsible for handling necessary arrangements when a patient expires.

  • Records necessary information regarding the patient in the death book, determines if an autopsy is to be perfomed, arranges for an autopsy if necessary, and who is the families’ choice of funeral home.

  • Notifies Funeral Director immediately upon notification of the responsible funeral home.

  • Secures signed death certificate from the responsible physician.

  • Notifies the funeral home when death certification and autopsy, if applicable, is complete to facilitate timely removal.

  • Conducts daily census verification.

  • Conducts surveys and collects statistics upon request.

  • Develops training and competency programs, provides on the job training to new and current employees.

  • Complete required training as assigned; Doc training for “Medical Look Test” and Medical Terminology/Competency.

  • Adhere to patient privacy policies and procedures, maintain confidentiality.

Salary Range: $17.46-$25.32/hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

  • Lead Patient Access Representative

    3 weeks ago

    Schenectady, United States Ellis Medicine Full time

    The Lead Patient Access Representative assists the supervisor in coordinating the daily activites of the Patient Access Representative I. Monitors workflow and quality, assists in the training process and performs all duties of a Patient Access Representative I; assist with the information needed to improve patient flow and collaborate with various...

  • Lead Patient Access Representative

    3 weeks ago

    Schenectady, United States Ellis Medicine Full time

    The Lead Patient Access Representative assists the supervisor in coordinating the daily activites of the Patient Access Representative I. Monitors workflow and quality, assists in the training process and performs all duties of a Patient Access Representative I; assist with the information needed to improve patient flow and collaborate with various...

  • Lead Patient Access Representative

    3 weeks ago

    Schenectady, United States Ellis Medicine Full time

    The Lead Patient Access Representative assists the supervisor in coordinating the daily activites of the Patient Access Representative I. Monitors workflow and quality, assists in the training process and performs all duties of a Patient Access Representative I; assist with the information needed to improve patient flow and collaborate with various...

  • Patient Access Representative

    5 days ago

    Schenectady, United States OrthoNY Full time

    Job DescriptionJob DescriptionDivision/Department:OrthoNY/Admin Support WorkerJob Title:Patient Access RepresentativeReports to:Patient Access ManagerType of position:Full TimeFLSA Status:Non-ExemptGENERAL DESCRIPTIONAs the first impression of our practice, the Patient Access Representative pleasantly and professionally greets all patients with a high level...

  • Patient Access Representative Ii

    3 weeks ago

    Schenectady, United States Ellis Medicine Full time

    **BASIC FUNCTION**: The Patient Access Representative II is responsible for verification of patient demographic and financial information in addition to preparing the account for billing upon patient discharge. Activities are related to interaction with third party payers for verification of insurance benefits, interviewing patients to verify admission...

  • Patient Access Representative II

    2 weeks ago

    Schenectady, United States Ellis Medicine Full time

    BASIC FUNCTION: The Patient Access Representative II is responsible for verification of patient demographic and financial information in addition to preparing the account for billing upon patient discharge. Activities are related to interaction with third party payers for verification of insurance benefits, interviewing patients to verify admission...

  • Patient Access Representative II, Emergency Department

    2 days ago

    Schenectady, United States Ellis Medicine Full time

    Location: Emergency DepartmentTuesday- Saturday 6:30a-3:00pm The Patient Access Representative II is responsible for verification of patient demographic and financial information in addition to preparing the account for billing upon patient discharge. Activities are related to interaction with third party payers for verification of insurance benefits,...

  • Lead Accounts Receivable Representative

    2 weeks ago

    Schenectady, United States Ellis Medicine Full time

    **Basic Function**: The Lead Accounts Receivable Representative will be responsible for the management of the assigned AR as well as completing special billing assignments and projects. Assist staff daily with questions or concerns and provide training to new and current staff. Achieve accurate and timely accounting of all Inpatient and Outpatient accounts...

  • Call Center Representative

    7 days ago

    Schenectady, United States Empire Oral & Maxillofacial Surgery - Glenville Full time

    Overview: Call Center Representative (Dental Receptionist) - On Site, Full Time Position (Monday - Friday 8:30am-4pm) + Salary range $18-$21/hr based upon expereince + Benefits! Empire Oral & Maxillofacial Surgery - Glenville is a thriving and fast paced practice looking for a Call Center Representative to join our growing team. Why Heartland Dental?...

  • Call Center Representative

    7 days ago

    Schenectady, United States American Dental Partners Full time

    Job Details Req ID: 92711 Supported Practice: Empire Oral & Maxillofacial Surgery Category: Business Assistant Location: 170 Saratoga Ave, Glenville, NY 12302 Position Summary:Call Center Representative (Dental Receptionist) - On Site, Full Time Position (Monday - Friday 8:30am-4pm) +Salary range $18-$21/hr based upon expereince + Benefits! Empire Oral &...

  • Verizon Account Representative

    4 weeks ago

    Schenectady, United States SMG Business Solutions Full time

    Welcome to the forefront of telecommunications innovation! As a dynamic communications and sales firm, we're proud partners with Verizon, leading the charge in revolutionizing the industry. Our mission is simple yet powerful: to connect local customers with Verizon's cutting-edge fiber-optic network and essential services, transforming the way people connect...

  • Patient Service Associate

    3 weeks ago

    Schenectady, United States Albany Medical Center Full time

    Department/Unit: EmUrgent Care - Glenville Work Shift: Day (United States of America)Patient Service Associate, Glenville EmUrgentCare Work Schedule: Monday – Friday We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team! The Patient Service Associate provides advanced clerical...

  • Travel Nurse RN

    4 weeks ago

    Schenectady, United States Lead Health Full time

    Job DescriptionLead Health is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Schenectady, New York.Job Description & RequirementsSpecialty: ED - Emergency DepartmentDiscipline: RNStart Date: 07/01/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelWe need a Emergency Room Travel RN to make a...

  • Travel Nurse RN

    4 weeks ago

    Schenectady, United States Lead Health Full time

    Job DescriptionLead Health is seeking a travel nurse RN Med Surg for a travel nursing job in Schenectady, New York.Job Description & RequirementsSpecialty: Med SurgDiscipline: RNStart Date: 07/01/2024Duration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelWe need a Med-Surg Travel RN to make a positive impact on patient care!There are...

  • Travel Nurse RN

    3 weeks ago

    Schenectady, United States Lead Health Full time

    Job DescriptionLead Health is seeking a travel nurse RN Med Surg for a travel nursing job in Schenectady, New York.Job Description & RequirementsSpecialty: Med SurgDiscipline: RNStart Date: 07/08/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelWe need a Med-Surg Travel RN to make a positive impact on patient care!There...

  • Travel Nurse RN

    4 weeks ago

    Schenectady, United States Lead Health Full time

    Job DescriptionLead Health is seeking a travel nurse RN OR - Operating Room for a travel nursing job in Schenectady, New York.Job Description & RequirementsSpecialty: OR - Operating RoomDiscipline: RNStart Date: 07/01/2024Duration: 13 weeks36 hours per weekShift: 12 hours, flexibleEmployment Type: TravelWe need a Surgery - OR Travel RN to make a positive...

  • Travel Nurse RN

    4 weeks ago

    Schenectady, United States Lead Health Full time

    Job DescriptionLead Health is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Schenectady, New York.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNStart Date: 07/01/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelWe need a Pediatrics - PICU Travel RN to make...

  • Travel Nurse RN

    3 weeks ago

    Schenectady, United States Lead Health Full time

    Job DescriptionLead Health is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Schenectady, New York.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNStart Date: 07/08/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelWe need a Critical Care - ICU Travel RN to...

  • Travel Nurse RN

    1 month ago

    Schenectady, United States Access Healthcare Full time

    Access Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Schenectady, New York. & RequirementsSpecialty: Med SurgDiscipline: RNStart Date: 06/24/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelAccess Healthcare Job ID #60027723. Pay package is based on 12 hour shifts and 36 hours per week...

  • Travel Cath Lab Technologist 3 358 per week

    1 month ago

    Schenectady, United States Access Healthcare Full time

    Access Healthcare is seeking a travel Cath Lab Technologist for a travel job in Schenectady, New York. & RequirementsSpecialty: Cath Lab TechnologistDiscipline: Allied Health ProfessionalStart Date: 06/24/2024Duration: 13 weeks40 hours per weekShift: 10 hours, daysEmployment Type: TravelAccess Healthcare Job ID #60012463. Pay package is based on 10 hour...