Branch Experience Manager
2 hours ago
Apply
Branch Experience Manager - Hoover
Hoover, AL
*
Branch Experience
Apply
Job Type
Full-time
Description
The Branch Experience Manager will guide, oversee, train, and evaluate the performance of branch staff and solve problems within established policies and guidelines. In this position, the employee will utilize service skills to deliver a delightful member and staff experience.
Functions and Responsibilities:
- Manage branch staff including coaching, performance, and development.
- Coach, train, and hold staff accountable for using Avadian's Sales Flow Model.
- Ensure staff maintains a thorough knowledge of all Avadian products and services with the understanding of their features and benefits, as well as their processes, guidelines, and procedures.
- Provide consistent communication to staff regarding 90-day action plans, goals and objectives, secret shops, corporate initiatives, and training opportunities.
- Assess staff members in order to evaluate training comprehension, sales flow model confidence, and operational efficiencies. Ensure all staff has a thorough knowledge of Avadian's client relationship management system (CRM) including referrals, sales and contact events, phone logs, extended information, and reports.
- Work with management to develop, communicate, and implement branch sales goals and directives while maintaining a delightful branch experience.
- Monitor branch financial performance.
- Work on weekends and serve in a relief capacity at other branches when needed.
- Continuously recruit for future staff.
- Actively learn, demonstrate, and foster the Avadian WHY statement in all actions and words.
- Represent and promote Avadian in the communities we serve.
- Perform other duties as assigned.
Requirements
Basic Requirements:
- Significant financial service and sales experience is required.
- Must be proactive in maintaining member satisfaction and meeting member needs.
- Must demonstrate the ability to work under a sales goal or sales quota system, and to meet branch sales objectives
- Must have excellent written and verbal skills, positive attitude, pleasant demeanor, decisiveness, and professionalism.
- Must work on weekends and serve in a relief capacity at other branches when needed.
Experience: Minimum three years of similar or related experience preferred.
Education: (1) College degree in business administration or related field preferred; or (2) high school diploma with extensive managerial experience at a financial institution.
------------------------------------
Please note - submitting a resume does not guarantee any future action by Avadian Credit Union.
Avadian Credit Union is an Equal Opportunity Employer.
ApplyAvadian Credit Union - North Alabama Branches Jobs
View All Jobs
-
Relationship Banker II
4 months ago
Hoover, United States Regions Bank Full timeDescription : At Regions, the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role offers an exciting opportunity for...
-
Service Manager
2 weeks ago
Hoover, United States Arrow Exterminators Full timeAbout the RoleWe are seeking a highly skilled Service Manager to oversee the daily operations of our Service Center. As a key member of our team, you will be responsible for ensuring the highest level of service to our customers and team members.Key ResponsibilitiesManage the scheduling and deployment of technicians to ensure efficient service...
-
Area Sales Manager, Hospice
4 months ago
Hoover, United States Enhabit Home Health & Hospice Full timeOverview As one of the nation's leading home health and hospice providers, Enhabit is searching for an experienced account executive to join our team as a Regional/Area Sales Manager. We offer a structured, fast paced environment with competitive salary including a bonus structure, generous paid time off, and comprehensive benefits This role...
-
Service Operations Manager
1 week ago
Hoover, United States Arrow Exterminators Full timeAbout Our CompanyArrow Exterminators is a family-owned and operated business with a strong commitment to quality and customer satisfaction. We have been serving 12 states for over 50 years and are proud to be the sixth-largest pest and termite control company in the United States.Job SummaryWe are seeking a highly skilled and experienced Service Manager to...
-
Accounting Operations Supervisor
4 weeks ago
Hoover, United States Avadian Credit Union Full timeApply Accounting Operations Supervisor Hoover, AL Apply Description The primary role will be to supervise and manage day-to-day activities of the Accounting Operations Team. Also, responsible for overseeing the operations of the team including cash ordering, branch capture, shared branching, ACH, and share draft...
-
Technology Asset Management Specialist
4 weeks ago
Hoover, United States Regions Bank Full timePosition Overview:At Regions Bank, we are committed to fostering a workplace where our associates can thrive and develop their careers. We seek a dedicated individual to take on the role of Technology Asset Management Analyst, focusing on the oversight and analysis of technology assets throughout their lifecycle, ensuring adherence to our established...
-
Customer Experience Specialist
2 weeks ago
Hoover, United States JOANN Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Key Holder at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team to achieve business objectives.Key ResponsibilitiesCustomer Experience: Greet every customer with a...
-
Customer Experience Associate
3 weeks ago
Hoover, United States JOANN Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.Key ResponsibilitiesCustomer ServiceProvide...
-
70230-Customer Experience Coor
1 month ago
Hoover, United States TJ Maxx Full timeStyle is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...
-
Relationship Banker II
4 months ago
Hoover, United States Regions Bank Full timeDescription : At Regions, the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role offers an exciting opportunity for...
-
Electronics Systems Specialist
2 weeks ago
Hoover, United States Johnson Controls International Full timeAbout the RoleWe are seeking a highly skilled Electronics Systems Specialist to join our team at Johnson Controls International. As a key member of our team, you will be responsible for conducting preventive maintenance, repair, installation, and commissioning of HVAC Automation Systems.Key ResponsibilitiesSystem Troubleshooting and Repair: Diagnose and...
-
Controls System Technician
2 days ago
Hoover, United States Johnson Controls Full timeCandidates must be near to Hoover and Birmingham Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are...
-
Social Media and Event Strategist | Full-Time
2 months ago
Hoover, United States Avadian Credit Union Full timeApply Social Media and Event Strategist | Full-Time Hoover, AL * Marketing Apply Job Type Full-time Description The Social Media and Event Strategist will develop, lead and implement the social media and public relations strategy for the Marketing Department. Be fully attuned to social media measurement and KPIs,...
-
Controls System Technician
4 weeks ago
Hoover, United States Johnson Controls International Full timeCandidates must be near to Hoover and Birmingham Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are...
-
Property Manager
4 weeks ago
Hoover, United States CASENTA Full time $54,000 - $60,000Job DescriptionJob DescriptionWHAT WE OFFER:Support from a dedicated team and corporate office.A dynamic team of industry professionals with growth potential at all levels.WHAT WE ARE LOOKING FOR:We currently seeking a Property Manager for a residential property in the Hoover, AL area.We are searching for an experienced professional with strong leadership...
-
Leasing Manager
1 week ago
Hoover, United States HH Staffing Services Full timePosition: Leasing ManagerLocation: Hoover, ALPay: $22 to $26/hourExperience: 2 to 5 years of experience in property management or a leasing role.Education: High School Diploma or GEDType: Full-time; TemporarySchedule: Monday – Saturday, Day ShiftHH Staffing is seeking a Leasing Manager to join a growing and dynamic team!Job Description:Supervise all...
-
Leasing Manager
2 weeks ago
Hoover, United States HH Staffing Services Full timePosition: Leasing ManagerLocation: Hoover, ALPay: $22 to $26/hourExperience: 2 to 5 years of experience in property management or a leasing role.Education: High School Diploma or GEDType: Full-time; TemporarySchedule: Monday – Saturday, Day ShiftHH Staffing is seeking a Leasing Manager to join a growing and dynamic team!Job Description:Supervise all...
-
Associate Financial Representative
1 week ago
Hoover, United States Modern Woodmen of America Full time{"title": "Financial Representative Opportunity", "content": "OverviewModern Woodmen of America is seeking a motivated and driven individual to fill the role of Financial Representative. This position offers an opportunity to partner with a respected local business and work alongside experienced professionals.The ideal candidate will maintain existing...
-
Warehouse Manager
1 month ago
Hoover, United States tapwage Full timeDoes this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position...
-
General Manager
4 months ago
Hoover, United States Freddy's Frozen Custard and Steakburgers Full timeMANAGEMENT OPPORTUNITIES: Freddy's is looking for managers who are passionate about guest relations, employee development and business growth.Presently seeking candidates for a General Manager position to lead the service and quality expectations of the team. Provide a fun, fast paced and fulfilling work environment for team members with interest in...