Membership Sales and Service
3 weeks ago
It's a great time to join AAA The Auto Club Group JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Position Description Primary Duties and Responsibilities (details of the basic job functions): Under general supervision, receives, responds and handles incoming telephone calls (In the near future this will include Click-to-Chat) from members in a professional, friendly and courteous manner. Utilize Selling skills to build the Member relationship/experience while maximizing information and sales opportunities. Through consultation cross sells appropriate club products using expertise, listening skills, member information, job and product knowledge and the next best opportunity platform to maximize sales. Consistently demonstrates positive service attitude to members by accurately and courteously explaining policies and procedures. Handle, resolve and process all membership enquiries through first call resolution including billing, renewal, upgrades, payments, information changes, duplicate cards, processing payments etc. Fulfilling and closing promotional information and publications such as new membership packets, magazines, emblems, SYC&S information etc. Sell new memberships, upgrades whenever possible to increase base growth. Act as primary contact for membership sales through Infomercials, retail cards, direct mailings and promotions. Maximize all NBO opportunities - account maintenance, sales, lead management, warn transfer skills etc. through transition and closing skills. Assist members through consultation giving verbal and written email information including but not limited to - directions, attractions, hotels, State parks, other areas of interest, weather conditions, road closures, member information, show your card and save program. Complete Triptik requests; assist in auto vacation planning etc. Receive and process Emergency Road Service calls as needed and during disaster situations. Carries out the duties as outlined in the ERS RAS position description. Supervisory Responsibilities (briefly describe, if applicable, or indicate None): none Required Qualifications (these are the minimum requirements to qualify) Education (include minimum education and any licensing/certifications): High school diploma or equivalent Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products Experience: Prior experience in a customer servicing and relationship position. Knowledge and Skills: Basic computer knowledge and skills. Must have excellent communications skills and good customer service skills with the ability to set personal goals based on job requirements and be team oriented. Must have soft sell skills and be able to multi-task. Preferred Qualifications MS Office Suite (Word, Excel, PowerPoint) Previous experience in call center environment. Work Environment Works in a temperature controlled office environment. Must work non-standard hours, such as nights, weekends, split shifts, holidays, on an as-needed basis; shifts may be flexible as assigned. (Center open 365 days). Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping ou
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Outside Parts Sales Representative
4 days ago
Dearborn, United States Great Western Leasing & Sales LLC Full timeJob DescriptionJob DescriptionGreat Western Trailer (GWT) is immediately hiring an Outside Parts Sales Representative with a proven track record and who is motivated by success to join our talented team of Sales professionals. Be a part of our Team – Apply now! What’s in it for you?Mon-Fri work schedule. Health/dental/vision/life insurance.Paid time off...
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Aftermarket Account Manager
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Remote Insurance CSSR
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Dearborn, United States The Auto Club Group Full timeIt's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Primary Duties and Responsibilities Provide a high level of customer-focused sales in a high volume, fast-paced call center environment, using PC, Internet, and ACD phone technology....
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EV Application Development Manager
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Purchasing Supervisor
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Accessory Planning and Program Specialist
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Remote P&C Licensed Insurance CSR
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Buyer
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Information Systems Director
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Talent Management Specialist
3 days ago
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Material Planning
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Service Advisor/Manager
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Dearborn, United States Les Stanford Chevrolet and Cadillac Full timeJob DescriptionJob DescriptionLes Stanford Chevrolet and Cadillac is hiring new talent to add to our amazing team! Family owned and operated since 1968, we pride ourselves on selecting and developing top talent employees. As America's Corvette King, your potential to grown and excel here is unparalleled. We offer higher than industry standard pay because...
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Sales Associate
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Sales Associate
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Sales Associate
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CDL Driver
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Territory Sales Manager
1 week ago
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Territory Sales Manager
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