Allergy Technician

3 weeks ago


Louisville, United States SCP ENT & Allergy Services, LLC Full time

Southern Ear, Nose, Throat and Allergy (SENTA) physicians provide the highest quality allergy, asthma, immunology and otolaryngology care through our network of practices. Advanced ENT & Allergy, an affiliate of SENTA and a long standing member of the Louisville and Southern Indiana healthcare community, is seeking to add hard-working, patient-oriented team members to our Allergy Technician Team. As a growing mid-size practice, we are large enough to have solid processes in place, yet still maintain the small-office feel. A recent partnership with SENTA has brought additional growth opportunities to our team. Our mission is to help people Breathe better, Hear better, Live better. At SENTA and Advanced ENT & Allergy, we focus on the operational efficiencies and financial performance of our practice, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow. We offer: Competitive salary Comprehensive health, dental, and vision insurance Paid time off and holidays Retirement savings plan with company match Supportive and collaborative work environment Position Summary: Allergy Technicians play an integral role in patient care and are responsible for allergy related testing/treatment procedures. They are also the communication link between the patients and physician. Our allergy department is fast-pace where attention to detail and basic math skills will be frequently utilized. Team members are assigned a home location in Louisville, KY, and travel to all company locations will be required. Technical skills: Allergy testing (foods, inhalants, chemicals, IDT, intradermal and sublingual) Calculate and mix treatment sets for immunotherapy Prepare testing and treatment boards and maintain Administer routine allergy immunotherapy; answer questions & educate patients regarding allergy services Determine if a patient is having a reaction and follow protocol Triaging phone calls and giving instructions for refer to physician, if needed Checks voicemail and returns patient calls Administer emergency medications (SubQ or IM) Prioritize task consistently; follow through with all tasks Communicates to the patients, physicians, peers and Manager in a clear, concise manner Organize testing and injection rooms; maintain supplies Cover the Serum Coordinator responsibilities when he/she is out of the office Checks & maintains ER medications & equipment by providing details to manager for ordering Calls Rx for Epi-pen and syringes according to protocol Follows all HIPAA regulations Maintains education requirements for job (CPR, Safety, Infection Control, etc.), if required Phlebotomy, centrifuge blood, and complete forms to mail specimen to the lab Notify patient of test results Administrative skills: Documents accurately in EMR and the paper chart in a clear, concise, factual manner Responsible for charging, coding and posting each procedure accurately Documenting all phone messages in EMR Obtains Medicaid authorizations or referrals for serum and document in EMR Assist during injection hours, including but not limited to: answering phones; pulling serum; pulling and filing charts Verifies patients' insurance benefits for all allergy procedures Organize serum list and email to Serum Coordinator Requirements: Documents accurately in EMR and the paper chart in a clear, concise, factual manner Responsible for charging, coding and posting each procedure accurately


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