IT Help Desk
4 months ago
Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 30 years. We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that has the same quality standards and takes pride in their work. We fully train our Help Desk employees on various IT devices and systems that other companies don't support. Our techs gain experience in Networking, Cabling, Access Control, Computer/Phone Support, and IP Camera systems to make them a well-rounded IT professional.
We offer great starting salaries, retirement plans, health benefits, and bonuses.
Inverse started as a small family business and has grown into a major player in the IT world. Our employees are a team and party of the family.
We have supported our troops throughout the years and love working with veterans.
IT Help Desk Technician
Inverse Technology Solutions (InverseTech.com) is seeking a IT Help Desk Support Technician full time in Cincinnati OH. The candidate will open support tickets from clients, properly identify and assign tickets to the correct group. Tickets to be worked by the candidate will include IT Voice and Data Infrastructure, E-Call Systems, and Wireless support. This position requires some experience but motivation and the willingness to learn and go above and beyond are determining factors as well.
Skills and Qualifications
• Candidates should have previous experience working in Help Desk Support or IT Support.
• The candidate should be process-driven, have an excellent attention to detail and be creative in finding solutions to new challenges
• Have the ability to handle multiple projects simultaneously and under tight deadlines
• Strong communications skills to effectively communicate technical information to non-technical customers
• Experience in troubleshooting technical issues within telecommunications networks preferred
• Vendor Management skills
• Experience with ticketing systems
• Must be able to work in a fast paced environment with minimal supervision
• Must have outstanding customer service and teamwork skills
• Excellent written and verbal communications skills required
• Strong analytical ability
• After hours / On Call support is required
Salary
Career Level Required
Experienced (Non-Manager)
Experience Required
1 to 2 Years
Education Required
College preferred or High School
Job Type
Employee
Job Status
Full Time
Work Remotely
- No
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
- 8 hour shift
- Monday to Friday
- On call
- Bonus pay
-
Help Desk Specialist
6 months ago
Cincinnati, United States Ohio Southern Bankruptcy Court Full timeMain content Job Details for Help Desk Specialist Court Name/Organization: Ohio Southern Bankruptcy Court Overview of the Position: The U.S. Bankruptcy Court for the Southern District of Ohio is hiring for the position of Help Desk Specialist. This position works in a team environment to provide help desk support to end users throughout the district,...
-
IT Help Desk Technician
2 months ago
Cincinnati, United States KFI Engineers, P.C. Full timePOSITION SPECIFICATIONS Position: IT Help Desk Technician Department: Administration Reporting Relationship: IT Manager COMPANY BACKGROUND KFI Engineers is a recognized industry leader in facility infrastructure design and performance. Since 1996, our culture of collaboration and unique capabilities have allowed us to make a difference in the way...
-
Help Desk Technician
2 months ago
Cincinnati, United States TEKsystems Full timeJob DescriptionJob DescriptionDuration6Month(s) contract to hireShift: Wednesday through Sunday, 12-8:30 AM.Req Description2+ years of experience requiredDescriptionThis is a 24/7 Phone support environment. This team supports internal employees as well as the employees at the truck stops and convenient stores. The majority of the support is at the retail...
-
Service Desk 1
1 month ago
Cincinnati, United States IDR Healthcare Full timeIDR is seeking a dedicated and tech-savvy Service Desk 1 professional to join one of our top clients in Cincinnati, Ohio. This role is the first point of contact for technical assistance and provides an excellent opportunity for those passionate about IT and customer service. If you are looking for an opportunity to join a large and growing organization and...
-
Help Desk Technician
2 months ago
Cincinnati, United States TEKsystems Full timeJob DescriptionJob DescriptionDuration2+Duration UnitMonth(s)Great opportunity for entry level IT trying to gain more in depth experience.DescriptionOur managed service helpdesk team at is bringing on a couple people in order to bring our team to 35 total analysts. They will be working with our current TEK Global Services managed services team.We have 35...
-
Front Desk Receptionist
2 months ago
Cincinnati, United States Fresh Form Draft Full timeFront Desk ReceptionistDepartment: Swift7 Consultants Employment Type: Full Time Location: Cincinnati, OH Compensation: $17.50 - $27.00 / hour Description About Us: Swift 7 Consultants is a leading consulting firm, dedicated to providing top-notch strategic solutions to our clients. Our team of experts helps businesses thrive through innovative approaches...
-
Front Desk Representative
4 weeks ago
Cincinnati, Ohio, United States Extended Stay Cincinnati Full timeJob SummaryAs a Front Desk Agent at Extended Stay America - Cincinnati - Blue Ash - Kenwood Road, you will be responsible for providing exceptional guest service and ensuring a smooth stay for our guests. This includes greeting and registering guests, handling room reservations, and providing information about hotel services and...
-
Service Desk Analyst
2 weeks ago
Cincinnati, United States Tata Consultancy Services Full timeJob Title - Service Desk AnalystRelevant Experience - 2-5 YearsMust HaveTechnical/Functional Skills - • Knowledge of Active Directory, Office 365, and ITIL • Knowledge of service desk software such as ticketing and remote-control tool (ServiceNow, Microsoft Teams) General understanding on NICE CXOne Contact Center tools Certification related to ITIL v3...
-
Service Desk Analyst
2 weeks ago
cincinnati, United States Tata Consultancy Services Full timeJob Title - Service Desk AnalystRelevant Experience - 2-5 YearsMust HaveTechnical/Functional Skills - • Knowledge of Active Directory, Office 365, and ITIL • Knowledge of service desk software such as ticketing and remote-control tool (ServiceNow, Microsoft Teams) General understanding on NICE CXOne Contact Center tools Certification related to ITIL v3...
-
Service Desk Team Lead
2 weeks ago
Cincinnati, United States Encore Technologies Full timePosition SummaryThe Workspace – Service Desk Team Lead will act as a bridge between a group of third shift employees and their supervisor. This individual will help mentor, train, manage workflows, and queues, and distribute tasks to the team. The Team lead will assist employees with complex issues and ticket escalations. This individual must be task...
-
Service Desk Team Lead
2 weeks ago
cincinnati, United States Encore Technologies Full timePosition SummaryThe Workspace – Service Desk Team Lead will act as a bridge between a group of third shift employees and their supervisor. This individual will help mentor, train, manage workflows, and queues, and distribute tasks to the team. The Team lead will assist employees with complex issues and ticket escalations. This individual must be task...
-
Senior IT Infrastructure Specialist
4 weeks ago
Cincinnati, Ohio, United States Optimized IT Full timeJob Summary:The Systems Engineer at Optimized IT plays a pivotal role in client onboarding, product deployment, and service enhancements. As an escalation point, they collaborate with the NOC and Service Department, both internally and externally. Reporting to the Director of Service and working closely with the Project Manager & Solutions Architect, the...
-
Senior IT Infrastructure Specialist
4 weeks ago
Cincinnati, Ohio, United States Optimized IT Full timeAt Optimized IT, we are seeking a highly skilled Systems Engineer to spearhead client onboarding, product deployment, and service enhancements. As an escalation point, this individual will collaborate with the NOC and Service Department, both internally and externally. On-call availability is required.Key Responsibilities:Mentor and train other members of...
-
Service Desk Technician SWO
4 days ago
Cincinnati, United States The Salvation Army Eastern Territory Full timeOverview The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. We are the largest non-governmental provider of...
-
Front Desk Agent
4 months ago
Cincinnati, United States Pyramid Global Hospitality Full timeProperty About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
-
Front Desk Agent
4 months ago
Cincinnati, United States The Lytle Park Hotel Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
-
Front Desk Agent
6 months ago
Cincinnati, United States Extended Stay Cincinnati Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Front Desk Agent
7 days ago
Cincinnati, United States Pyramid Global Hospitality Full timeProperty About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
-
Front Desk Agent
4 months ago
Cincinnati, United States The Phelps - Residence Inn Cincinnati Downtown Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
-
Desktop Support Specialist
1 month ago
cincinnati, United States Convergenz Full timeWe are looking for a Desktop Support Specialist with at least two years of professional IT support experience. The ideal candidate will be able to troubleshoot, diagnose, and resolve end-user issues on DELL devices. They will provide both deskside support services and walk-up service desk assistance and track the status of all incidents and requests in...