Front Desk Agent

7 days ago


Cincinnati, United States Pyramid Global Hospitality Full time
Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description

AC Hotel Cincinnati at The Banks is located in downtown Cincinnati at The Banks, adjacent to the Great American Ballpark, and Small Park. Our talented team has created a reputation for service excellence. In order to continue that level of service, we need to keep hiring only the best team members. If you're looking to grow in a career with a leading hotel, you need to come see what a career with us can do for you

Overview

About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self.

What You'll Do:
  • Greet and welcome guests upon arrival, creating a positive first impression.
  • Handle check-ins and check-outs efficiently, ensuring guest satisfaction.
  • Manage reservations, answer guest inquiries, and address complaints promptly.
  • Maintain a clean and organized front desk area.
  • Provide accurate information about the hotel, rooms, rates, and amenities.
  • Process payments and manage cash transactions accurately.
  • Coordinate with housekeeping and maintenance to ensure smooth operations.
  • Promote teamwork and contribute to a friendly, safe work environment.
  • Perform other duties as assigned.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and advancement.
  • A supportive and dynamic team environment.
  • Ongoing training and development programs.
Qualifications

What You'll Bring:
  • A friendly and professional demeanor with excellent communication skills.
  • Strong organizational skills and attention to detail.
  • A passion for customer service with a positive, can-do attitude.
  • Ability to multitask and remain calm under pressure.
  • Previous experience in hospitality or customer service is a plus but optional.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Proficiency in hotel management software and Microsoft Office is a plus.

  • Front Desk Agent

    2 months ago


    Cincinnati, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Extended Stay Cincinnati [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...

  • Front Desk Agent

    1 month ago


    Cincinnati, United States AccorHotel Full time

    Title: Front Desk Agent Reports To: Front Desk Supervisor/Front Office Manager Supervises: None  General Purpose: With the goal of providing a superior experience the Front Desk Agent is the face and voice of 21c involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services and amenities...

  • Front Desk Agent

    1 month ago


    Cincinnati, United States AccorHotel Full time

    Title: Front Desk Agent Reports To: Front Desk Supervisor/Front Office Manager Supervises: None  General Purpose: With the goal of providing a superior experience the Front Desk Agent is the face and voice of 21c involved in any and all aspects of the guest experience. The Front Desk Agent is responsible for knowing all property services and amenities...

  • Front Desk Agent

    4 months ago


    Cincinnati, United States The Lytle Park Hotel Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Agent

    6 months ago


    Cincinnati, United States Extended Stay Cincinnati Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...


  • Cincinnati, Ohio, United States Extended Stay Cincinnati Full time

    Job SummaryAs a Front Desk Agent at Extended Stay America - Cincinnati - Blue Ash - Kenwood Road, you will be responsible for providing exceptional guest service and ensuring a smooth stay for our guests. This includes greeting and registering guests, handling room reservations, and providing information about hotel services and...

  • Front Desk Agent

    4 months ago


    Cincinnati, United States The Phelps - Residence Inn Cincinnati Downtown Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Front Desk Associate

    1 month ago


    Cincinnati, Ohio, United States National Church Residences Full time

    Job Title: Front Desk ClerkJob Summary:We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at National Church Residences Supportive Housing. As a Front Desk Clerk, you will be responsible for ensuring the safety and security of the building and its residents by following building policy and procedures.Key Responsibilities:...

  • FRONT DESK SUPERVISOR

    3 weeks ago


    Cincinnati, United States Uptown Rental Properties LLC Full time

    Job DescriptionJob DescriptionUptown Rental Properties has established a legacy of unsurpassed customer service and operational excellence in the management of the finest quality and most diverse housing options throughout Greater Cincinnati. We are currently looking for a skilled and personable Front Desk Supervisor! In this role, you'll lead our...

  • FRONT DESK SUPERVISOR

    2 weeks ago


    Cincinnati, United States Uptown Rental Properties LLC Full time

    Job DescriptionJob DescriptionUptown Rental Properties has established a legacy of unsurpassed customer service and operational excellence in the management of the finest quality and most diverse housing options throughout Greater Cincinnati. We are currently looking for a skilled and personable Front Desk Supervisor! In this role, you'll lead our...

  • Front Desk Associate

    4 weeks ago


    Cincinnati, Ohio, United States Drury Hotels Company, LLC Full time

    At Drury Hotels, we're looking for a Front Desk Associate to join our team. As a key member of our front desk team, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive. Your role will involve checking guests in and out, handling cash and credit transactions, and responding to guest...


  • Cincinnati, Ohio, United States Web Craft Stylers Full time

    Job DescriptionThe Front Desk Representative at Web Craft Stylers is responsible for delivering exceptional customer service and ensuring the smooth operation of the front desk. This role involves greeting visitors, responding to inquiries, and maintaining a welcoming and organized reception area.Key ResponsibilitiesGreeting and Assistance: Greet and assist...


  • Cincinnati, United States Fresh Form Draft Full time

    Front Desk ReceptionistDepartment: Swift7 Consultants Employment Type: Full Time Location: Cincinnati, OH Compensation: $17.50 - $27.00 / hour Description About Us: Swift 7 Consultants is a leading consulting firm, dedicated to providing top-notch strategic solutions to our clients. Our team of experts helps businesses thrive through innovative approaches...


  • Cincinnati, United States Promo Events Full time

    We are looking for a friendly and professional Front Desk Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will have excellent communication skills a positive attitude and the ability to manage multiple tasks in a fastpaced environment. Key Responsibilities: Greet and welcome clients and visitors as they arrive...


  • Cincinnati, United States Promo Events Full time

    We are looking for a friendly and professional Front Desk Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will have excellent communication skills a positive attitude and the ability to manage multiple tasks in a fastpaced environment. Key Responsibilities: Greet and welcome clients and visitors as they arrive...


  • Cincinnati, United States National Church Residences Full time

    Job Description: JOB TITLE: Front Desk Clerk DEPARTMENT: National Church Residences - Supportive Housing Job Statement Ensuring the safety and security of the building and its residents by following building policy and procedures. Take direction from Team Leaders and/or supervisors. Job Duties: 1. Monitor traffic through lobby and ensures all guests...

  • Medical Front Desk

    1 month ago


    Cincinnati, United States Prestige Staffing Full time

    A GI group in Ohio is looking to add a Front Desk position to their growing team! Pay Range: based on experience Hours: M-F, 8am-5pm Location: Cincinnati, OH 45242 Job Duties: - Check in - Insurance verification - Collecting co-pays - Data Entry Job Specifications/Qualifications: - High School Diploma (required)


  • Cincinnati, Ohio, United States OrthoAlliance Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Front Desk Coordinator to join our team at OrthoAlliance. This role is responsible for providing exceptional patient care and administrative support to our clinic.Key ResponsibilitiesFront Desk Operations: Manage all check-in and check-out functions, answer phones, schedule...


  • Cincinnati, United States Oxford Physical Therapy and Rehabilitation Full time

    Career Opportunity: Front Desk Receptionist with Oxford Physical Therapy Centers (Full-Time - MONTGOMERY, OH) Are you a well-organized professional with a knack for friendly customer service? Are you a detail-oriented, outgoing professional who would like to be part of a highly skilled physical therapy team? If so, we've got an exciting opportunity for you,...


  • Cincinnati, United States Oxford Physical Therapy and Rehabilitation Full time

    WE ARE HIRING!! Front Desk Receptionist with Oxford Physical Therapy Centers (Full-Time - MONTGOMERY, OH) Are you a well-organized professional with a knack for friendly customer service? Are you a detail-oriented, outgoing professional who would like to be part of a highly skilled physical therapy team? If so, we've got an exciting opportunity for you,...