Director, UX Designer

2 weeks ago

Newark, United States PGIM Full time

Job Classification:
Marketing & Communications - Marketing

A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE

As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.

We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers

If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today.

At PGIM, You Can

What you will do

As a member of the PGIM Marketing team, you will play a crucial role in crafting intuitive and engaging digital experiences and journeys by understanding user needs, behaviors, and motivations. You will collaborate closely with cross-functional teams to design user interfaces, interactions, and workflows that enhance usability and drive user satisfaction. Your responsibilities will span from wireframing and prototyping to user testing and iterative improvements. As a UX Designer, you will play a critical role in shaping the overall user experience, ensuring that the products align with both user expectations and business objectives.

What you can expect

  • Create and iterate wireframes and prototypes to convey design concepts and incorporate feedback.
  • Conduct competitive and user research to understand needs, pain points and user behavior.
  • Understand the client journey, identify key touchpoints, improve customer interactions, and ensure that the customer's online experience is positive.
  • Design intuitive user interfaces and experiences that prioritize usability and engagement, meeting brand guidelines.
  • Stay on top of evolving best practices, new tools and technology and design trends and communicate these findings to stakeholders.
  • Define information architecture and navigation experiences to route users to their desired actions.
  • Conduct A/B and usability testing to modify journeys and designs based on performance of data.
  • Documentation of UX style guides, design decisions and specifications where necessary.
  • Keep a pulse on site analytics and make refinements where necessary.
  • Be the voice of the user when communicating with content strategists, developers, and other stakeholders to ensure user-centered content solutions.
  • Work in a cross functional environment with stakeholders and other client experience resources.
  • Support agile teams for UX designs and technical specs including best practices between Figma platform and AEM Experience platform.
  • Management responsibility of UX design resources.
  • Ability to facilitate and run experience workshops with all stakeholders including producing findings from workshop.
What you will bring
  • 7+ years of experience working with user-centered design principles on a variety of digital experiences.
  • Conviction to champion your perspective, but also successfully collaborate with other points of view.
  • Experience with user research methods and ability to interpret data to inform content decisions and stakeholders.
  • Proficient in wireframing and prototyping tools including but not limited to Figma, Sketch and Adobe XD to create mockups and prototypes. Experience creating and refining client journeys.
  • Strong understanding of information architecture and ability to structure content and navigation that leads users to their desired actions.
  • Strong understanding of visual design principles, typography, color theory, layout.
  • Track record of creating visually appealing, cohesive design experiences that advocate for the best interests of the user and meet accessibility standards and guidelines.
  • Cross-functional collaboration with development and analytics teams, content strategists and stakeholders with presentation skills to convey concepts and ideas to a variety of skill levels.
Your toolkit:
  • User Testing Software (UserZoom, UserTesting.com, etc.)
  • Adobe XD / Figma
  • PowerPoint
  • Microsoft Office Suite
  • Microsoft Teams
  • Miro Boards
What will set you apart?
  • Experience in Financial Services or other regulated B2B business a plus.
  • Passion to learn the asset management business and how digital can be a part of driving business outcomes.
  • Experience with AEM is a plus
*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.

Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $145,000 to $175,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.

What we offer you:
  • Market competitive base salaries, with a yearly bonus potential at every level.
  • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
  • 401(k) plan with company match (up to 4%).
  • Company-funded pension plan.
  • Wellness Programsincluding up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.


Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.

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