Technical Sales Rep

4 weeks ago

Hatfield, United States B&G Manufacturing Full time
JOB SUMMARY

The Technical Sales Representative generates revenue by soliciting and obtaining orders; understanding and interpreting technical requirements; providing technical information and developing accounts.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Existing Business
  • Develop strategic plans and objectives including business forecasts for assigned accounts.
  • Maintain communications with existing customers, including the provision of product availability, new programs, supply and price trends, etc. Provide feedback to the B&G Organization.

New Business
  • Work in conjunction with Director of Operations to plan and secure new business, both in existing and new product lines.
  • Be proactive towards new business development; prepare reports on contacts made and other pertinent data for Director of Operations.

Quoting
  • Cooperate with PPD to assure timely and accurate cost estimates/ work order development by a) supplying complete info re: customer/ mat'l specifications, drawing requirements b) supplying target price levels for new product.
  • Maximize profitability and sales of the Company by assuring that customer orders are routed/manufactured cost effectively relative to overall Company work load.
  • Prepare price quotations, terms of sales, delivery dates, service obligations, etc. Assure that accurate and timely responses are provided.
  • Make followup contact after quoting, and report feedback to Director of Operations.


Customer Service
  • Provide assistance after sale regarding delivery, service, quality or other problems that arise, meeting Customer Service objectives.

Knowledge and Innovation
  • Maintain and update knowledge of material and fastener specifications
  • Make formal proposals to Director of Operations regarding methods of increasing B&G profitability
  • Maintain computer and spreadsheet proficiency.

Communication
  • Maintain professionalism through all aspects of internal communication
  • Promote dept and company-wide teamwork
  • Collaborate with all B&G depts and management to assure customer service and quality guidelines are attained. Communicates effectively with other customer, department managers, supervisors and employees to ensure timely resolution of problems and accomplishments of department and company objectives.

MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)
  • Associates or Bachelor's degree strongly preferred
  • Exceptional negotiation and time management skills
  • Can demonstrate high level of mechanical aptitude
  • Ability to communicate in a professional manner with customers

PREFERRED REQUIREMENTS
Mechanical Engineering degree and / or experience in a manufacturing environment

PHYSICAL DEMANDS
  • Majority of time spent in office area utilizing, phone, computer and printer / fax. Time will also be spent out on the floor monitoring products being manufactured and discussing progress with Managers, Supervisors, Machinists and Inspectors.

An Equal Opportunity Employer, Women, Minorities, Disabilities, Veterans.

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