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Sr. Manager, Product Commercialization

2 months ago

Austin, United States Q2 Software, Inc. Full time
As passionate about our people as we are about our mission.

What We're All About:

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

Q2 is seeking an experienced Sr. Manager of Product Commercialization who will be responsible for strategic planning, development, and packaging of the Helix Core Banking solution to Banks and FinTechs. You will be working at a company whose mission is to build stronger, diverse communities by strengthening their financial intuitions and with FinTech's and startups who want to bring change and innovation to the financial world. This position will be responsible for leading a team in the delivery of high-quality solutions that meet business objectives in a flexible, collaborative, and rapidly changing environment. It requires a highly motivated and focused individual capable of leading and building high-performing innovative teams.

If you are the right fit for this position, you approach business opportunities with an unwavering sense of optimism and are passionate about great products. You have experience working on Core Banking platforms and understand the limitations of legacy players in market. You are passionate about software delivery; how its packaged and the opportunity to enhance useability for diverse sets of end-users.

You understand the motivations of retail and commercial bank C-suites while appreciating the needs of their middle and back-office teams. You can balance the needs of these stakeholders in pursuit of prioritizing features to enhance portfolio visibility, workflow optimization and controls of their Products & Programs.

In addition, you take a client-centric approach to product management and have demonstrated results, driving rapid modifications and initial concepts to new and existing products. Although you will work in the Product group and manage key personnel in your product organization you will also continually work with, build, and influence cross-departmental workgroups with your outstanding written and verbal communication skills.

A Typical Day:

• Drive roadmap and product strategy for Helix Core Administrative Portal.

• Establish the vision for commercializing our data & business intelligence suite.

• Close partnership with Sales, Deposit Operations, Customer Success to engage FinTech and Bank clients directly for discovery on product evolution.

• Ability to lead discovery sessions onsite with Bank partners.

• Ability to speak Engineering; balancing technical trade-offs and architecture to optimally influence product design

• Monitor and impact key metrics and efficiencies for product with tools like Pendo.

• Lead and mentor the product team on strategic decision making and prioritization.

• Assist, train and grow employees and evangelize best practices

• Proactively identify opportunities for new trends/features/products

• Perform research and provide industry expertise to be utilized in product business cases

• Establish and track business cases and financials

• Assess the risk of value, feasibility, and usability as key factors to product success

• Communicate value and vision effectively-being confident with presentation skills and establish credibility with an audience

• A champion end-user experience by actively seeking to integrate human interaction best practices and best in class front end design into each feature you build

• Work with Product Owners to deliver product acceptance criteria for the development organization you work with to ensure the highest quality and customer experience

• Work with the Release Management team to develop and deliver release documentation and training materials for internal groups on key functional aspects of products under your ownership

Bring Your Passion. Do What You Love. Here's What We're Looking For:

• Typically requires a Bachelor's degree in Computer Science, MIS, Business and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience; or equivalent related work experience.

• Minimum 5-8 years in Product Management, financial services, or e-commerce is preferred

• Typically requires 2-4 years' experience managing and developing employees

• Demonstrable previous experience in software product management

• Strong team leadership qualities with proven experience building, growing, motivating, and mentoring high-performance teams

• Excellent verbal, written, and interpersonal skills

• Strong teamwork, organization, and problem resolution skills

• Proficiency in the various MS Office applications and Atlassian Suite

• A self-starter with proven ability to deliver results with minimal assistance

• Strong knowledge of Core Banking solutions.

• Experience with building Administrative consoles.

• Demonstrable knowledge of traditional and emerging methods of payment (e.g., ACH, Wire, Disbursements, Real Time Payments and Card Processing).

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness
  • Hybrid Work Opportunities
  • Flexible Time Off
  • Career Development & Mentoring Programs
  • Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
  • Community Volunteering & Company Philanthropy Programs
  • Employee Peer Recognition Programs - "You Earned it"


Click here to find out more about the benefits we offer.

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.