Patient Communication Representative- Surgery Team
3 weeks ago
Patient Communication Representatives (PCRs) provide a world class customer service experience to our callers, in addition to an array of analytical services over a multi-channel communication system for our supported practices and/or service areas. Our Patient Communication Representatives provide many services and utilize state-of-the-art telecommunications and computer information systems and apply CICARE as our guiding principle throughout each encounter. These services include, but are not limited to: appointment scheduling, patient information and insurance registrations, physician and patient referrals, patient to physician communication, physician to physician communication, PCR to practice communication, information inquiries, and patient outreach calls. PCRs will be guided by various systems and algorithms available to them, in order to provide these services in a safe, fast, and efficient manner. A Patient Communication Representative serves as the initial point of contact for the various practices and services that we support; with the knowledge and ability to guide callers to particular clinic/service based on the information provided during an encounter. It is expected for our PCRs to maintain a high level of customer service and sense of urgency during a call; as well as demonstrating the following skills: active listening, proper phone etiquette, proffesional terminology & grammar (verbal and written), and a teamwork spirit.Patient Communication Representatives are assigned to a team or various teams throughout the day depending on departmental needs.
This is a hybrid flex position that may require you to travel to the following locations: Irwindale, Agoura Hills and LAX as needed.
Salary Range: $28.34- $44.50
Qualifications We're seeking an exceptional customer-focused critical thinker with:-Flexibility in working various hours and assignments based on operational needs
-Readily accepts work assignments and changes within UCLA Health in a positive manner
-Outstanding communication, interpersonal, mulit-tasking and analytical skills
-The ability work well with minimal supervision in a high-volume environment
-Skill in working with diverse populations (patient, staff, physicians)
-Proven ability to remain composed and professionally under difficult situations with a strong team approach
-PC proficiency with various Windows applications
-Knowledge of phone systems and technology
-Skill in recognizing and responding to emergency/high-priority situations
*Must live in CA or be willing to relocate*
*May be subject to test on qualifying skills*
-
Irwindale, United States University of California Full timeDescription Patient Communication Representatives (PCRs) provide a world class customer service experience to our callers, in addition to an array of analytical services over a multi-channel communication system for our supported practices and/or service areas. Our Patient Communication Representatives provide many services and utilize state-of-the-art...
-
Irwindale, United States UCLA Health Full timeGeneral Information Press space or enter keys to toggle section visibility Work Location: Irwindale, USA Onsite or Remote Flexible Hybrid Work Schedule Monday-Friday, 10a-7p Posted Date 05/30/2024 Salary Range: $28.34 - 44.5 Hourly Employment Type 2 - Staff: Career Duration indefinite Job # 16426 Primary Duties and Responsibilities Press...
-
Irwindale, California, United States UCLA Health Full timeGeneral InformationPress space or enter keys to toggle section visibilityWork Location: Irwindale, USAOnsite or RemoteFlexible HybridWork ScheduleMonday-Friday, 10a-7pPosted Date05/30/2024Salary Range: $ HourlyEmployment Type Staff: CareerDurationindefiniteJob #16426Primary Duties and ResponsibilitiesPress space or enter keys to toggle section...
-
Contact Center Representative III
4 weeks ago
Irwindale, United States City of Hope Full timeJoin the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County,...
-
Contact Center Representative Iii
2 weeks ago
Irwindale, United States City of Hope Full timeJoin the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County,...
-
Contact Center Rep Ii
1 week ago
Irwindale, United States City of Hope Full timeJoin the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County,...
-
Patient Access Rep Lead
2 weeks ago
Irwindale, United States City of Hope Full timeJoin the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County,...
-
Order Entry Representative
2 weeks ago
Irwindale, United States Breeder's Choice Pet Foods, LLC Full time**Order Entry** Representative** **$19/Hr - $21/Hr** Breeder's Choice Pet Foods, LLC, is a leading manufacturer and marketer of the highest-quality super premium pet foods including Lucy Pet Foods AvoDerm® and Pinnacle® brands. Our office is located at 16321 Arrow Highway in Irwindale, California. We currently have a Order Entry Representative position...
-
Customer Service Representative/administrative
3 weeks ago
Irwindale, United States High Caliber Line Full time**Customer Service Representative** **Position Title**: Customer Service Representative **Position Reports To**:Customer Service Supervisor **ESSENTIAL DUTIES/RESPONSIBILITIES**: 1. Receive incoming phone calls from various customers nationwide. 2. Quickly identify and respond to a variety of customer needs. 3. Process quotes and orders. 4. Answer...
-
Call Center Representative
2 weeks ago
Irwindale, United States Athens Services Full time** NOT A REMOTE POSITION** **Your scheduled first day of employment will 7/10** **Work schedule Monday - Friday 8:00 am - 5:00 pm and Rotating Saturdays 8:00 am - 12:00 pm. The Call Center Representative I reports to the Customer Service Supervisors and is responsible for providing Athens clients and residents of surrounding communities with a resource...
-
Call Center Representative
2 weeks ago
Irwindale, United States Athens Services Full time** NOT A REMOTE POSITION** **Your scheduled first day of employment will be May 13.** **Work schedule Monday - Friday 8:00 am - 5:00 pm and Rotating Saturdays 8:00 am - 12:00 pm. The Call Center Representative I reports to the Customer Service Supervisors and is responsible for providing Athens clients and residents of surrounding communities with a...
-
Residential Customer Service Representative
1 week ago
Irwindale, United States Southern California Edison Full time**Join the Clean Energy Revolution** *** Become a work-from-home Customer Service Representative (**Energy Advisor 1) **at Southern California Edison (SCE). Join our world-class team by providing first-call resolution with empathy and service knowledge. This **remote **Customer Service opportunity offers a competitive starting pay of **$26.55/hour** and...
-
Residential Customer Service Representative
1 week ago
Irwindale, United States Southern California Edison Full time**Join the Clean Energy Revolution** *** Become a work-from-home Customer Service Representative (**Energy Advisor 1)** **at Southern California Edison (SCE). Join our world-class team by providing first-call resolution with empathy and service knowledge. This **remote** **Customer Service opportunity offers a competitive starting pay of **$26.55/hour**...
-
Junior Sales Representative
2 months ago
Irwindale, United States Q&B Foods Full timeJob DescriptionJob DescriptionLearn the sales process. Observes sales process by shadowing/traveling with sales manager; attend to sales calls. Practices sales process by calling on existing and new accounts; adhering to established sales steps.Acquire knowledge to be responsible for the development, management and growth of assigned retailer, distributor...
-
Junior Sales Representative
3 weeks ago
Irwindale, United States Q&B Foods Full timeJob DescriptionJob DescriptionLearn the sales process. Observes sales process by shadowing/traveling with sales manager; attend to sales calls. Practices sales process by calling on existing and new accounts; adhering to established sales steps.Acquire knowledge to be responsible for the development, management and growth of assigned retailer, distributor...
-
Contact Center Representative III
3 days ago
Irwindale, California, United States City of Hope Full timeJoin the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County,...
-
Customer Service
4 days ago
Irwindale, United States TWO MEN AND A TRUCK® Full time**_Customer Service Representatives earn $35,000 - $50,000 annually depending on experience and ability to close the sale!_** **TWO MEN AND A TRUCK®** is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships...
-
Customer Solutions Representative
3 days ago
Irwindale, United States Aptara Full time**Title: Customer Solutions Representative** **Start: May 1st week** **Duration: 1 year of contract** **Location: Irwindale Ave Building A, Irwindale CA** **Pay Rate: $23.16/hr. W2** Day to Day Responsibilities: - Promote a safe working environment. - Gathers documents and researches data on assigned topics, using databases, files, spreadsheets, or...
-
Customer Solutions Representative
3 days ago
Irwindale, United States Leadstack Inc Full time**Job Title: Customer Solutions Representative** **Location: Irwindale, CA** **Duration: 12 months** **Description**: **Education Requirement**: A. High School Diploma or Equivalent **Day-to-Day Responsibilities/Workload** - Promote a safe working environment. - Gathers documents and researches data on assigned topics, using databases, files, spreadsheets,...
-
Outside Sales Represented
3 days ago
Irwindale, California, United States Adecco Full timeJob DescriptionJob DescriptionAre you an independent self-starter with a passion for anime and pop culture? Do you have experience in B2B sales, with a keen eye for trends and styles? We are seeking a motivated leader to join a dynamic sales team as a B2B Outside Sales Representative. In this role, you will focus on building and maintaining business...
