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Customer Solutions Representative

3 months ago

Irwindale, United States Leadstack Inc Full time

**Job Title: Customer Solutions Representative**
**Location: Irwindale, CA**
**Duration: 12 months**

**Description**:
**Education Requirement**:
A. High School Diploma or Equivalent

**Day-to-Day Responsibilities/Workload**
- Promote a safe working environment.
- Gathers documents and researches data on assigned topics, using databases, files, spreadsheets, or other sources.
- Experience meeting performance metrics including productivity and quality.
- Uses skills and experience in addressing issues with minor to moderate impact.

**Required Skills/Attributes**:

- Demonstrated ability to accurately research and analyze information to make sound decisions.
- Demonstrated ability to take initiative and accountability for the accuracy of information and for achieving results.
- Must demonstrate the ability to integrate work across relevant areas and manage risks and information appropriately.
- Must have strong oral and written communication skills, be customer-focused to understand and appropriately respond to internal and external clients business needs, and interface effectively and/or collaborate with others.
- A combination of education, training, and skills equivalent to those typically possessed by a high school graduate with 0-3 years of experience resolving customer issues by researching and analyzing information.

**Desired Skills/Attributes**:

- Experience working in a teleworking environment is highly preferred.
- Physical abilities required:

- Ability to lift to 25 pounds, operate basic office machines: such as copier, fax, scanner, etc. and other duties assigned.
- Ability to stand for extended periods throughout the day, with some bending.
- Overtime may be required based on department needs.

**Job Type**: Contract

Pay: $22.02 - $26.52 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person

Work Location: In person