US-Field Technical Support Rep
2 weeks ago
- Within the family there is a range of technical and managerial customer on-site functions.
- The family of jobs is focused on managing the onsite delivering of software services, pre-sales, post-sales or service delivery support, installation and configuration for customer environments.
- The jobs solve various business systems, networking and applications problems for standard industry servers, cialized or complex clustered environments.
- Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty.
- Provides direct post-sales systems on site technical support for reactive and proactive customers.
- Each position maintains a high level of customer satisfaction by ensuring clear business and technical solution alignment, clarifying customer needs and ensuring that they are met.
- Jobs are responsible for Client Total Customer Experience as well as the revenue growth, profitability, and account retention.
- Advanced: Uses ability as a skilled cialist to contribute to the development of new concepts/techniques and to complete assignments/tasks in innovative and effective ways.
- Expert knowledge on the general/technical acts of the job. Works on assignments that is extremely complex in nature where a high degree of independent judgment, initiative and technical knowledge are required to resolve problems.
- Work is completed independently and has ability to handle most unique situations.
- Frequently determines methods and procedures for new assignments. Minimum Vocational/Diploma/Associate Degree (technical field) with 6 PLus years of working experience in related fields or Degree holder with 8 PLus years relevant working experience.
- Experience with support of full range of Client products in Customer base.Proactive account management experience must meet HA/ClientS qualifications.
-
technical service rep ii
4 days ago
Chicago, Illinois, United States Crown Holdings Full timeJob TitleTECHNICAL SERVICE REP IIPlant/LocationChicago, IL 60290 USCleveland, OH 44101 USDetroit, MI 48201 USIndianapolis, IN 46201 USMassillon, OH 44646 US (Primary)Minneapolis, MN 55401 USJob TypeSalaryCategoryField ServiceCareer LevelExperienced (Non-Manager)EducationBachelor's DegreeJob AccountabilitiesCROWN Cork & Seal USA, Inc., a wholly owned company...
-
Territory Sales Associate
3 days ago
Chicago, United States Rep-Lite Full timeJob DescriptionJob DescriptionPOSITION SUMMARYThe Territory Sales Associate (TSA) is a field base sales position, requiring you to work remotely from a home base within a designated geography. The TSA position will have a focus on product training, clinical application, and occasional case support. This includes providing expertise to current customers and...
-
Technical Support Representative
3 days ago
Chicago, United States beBee S US Full timeOverview Join SRAM's world-class Technical Service team to provide sales & technical assistance to consumers. Responsibilities Provide technical product support and advice to customers. Demonstrate basic knowledge of SRAM products and assist with highlighting information gaps. Deliver accurate and timely product information to consumers via phone and...
-
Field Trips Educator
3 days ago
Chicago, United States Field Museum Full timeJob DescriptionJob DescriptionOur Mission: Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history.As a member of the School Programs team, the Field Trips Educator’s primary role is to develop from ideation to implementation, field trip experiences for Illinois Pre-K-12th grade...
-
Technical Support Engineer
2 months ago
Chicago, United States IDEC Corporation Full timeJob DescriptionJob DescriptionDescription:Job Description:Under direct supervision, performs a variety of routine support activities in the technical support function.Duties and Responsibilities:· As a technical liaison, is responsible for providing troubleshooting and repair technical support to company field engineers, technicians, and customers.·...
-
Field Service Technician
1 month ago
Chicago, United States Strong Technical Services Full timeJob DescriptionJob DescriptionStrong Technical Services specializes in the installation and service of digital projection, audio systems, and digital signage. Our company offers a unique opportunity for field technicians to work in a fast paced, agile environment with cutting edge technologies to support our growing network of customers. We are currently...
-
Chicago, United States Careerbuilder-US Full timePOSITION SUMMARY Perform service support activities, troubleshoot, and repair IT Cooling products and electro-mechanical equipment for the Critical Power Solutions Division (CPSD). Schedule technical sales or service support for customers. ESSENTIAL FUNCTIONS Perform on-site customer service of CPSD IT Cooling products to include start-up service,...
-
Chicago, United States Careerbuilder-US Full timePOSITION SUMMARY Perform service support activities, troubleshoot, and repair IT Cooling products and electro-mechanical equipment for the Critical Power Solutions Division (CPSD). Schedule technical sales or service support for customers. ESSENTIAL FUNCTIONS Perform on-site customer service of CPSD IT Cooling products to include start-up service,...
-
Field Service Engineer
2 weeks ago
Chicago, United States Quanta US Full timeJob Description Job Description We are working with a leading provider of innovative solutions in the printing industry. We are seeking a highly motivated and skilled Field Service Engineer with a strong mechanical background to join our clients’ dynamic team. This position involves extensive travel, offering exciting opportunities to work with...
-
Technical Support Specialist
1 week ago
Chicago, United States Designit Full timeWe're always looking for critical thinkers who are curious, data-driven, have a growth mindset, and excel at creating strategic points of view by leveraging data and learnings. We are consultants. Strategists. Creators. Doers. Achievers. Explorers. Geeks. Leaders. Learners. Renegades. Seekers. Visionaries. And we fundamentally believe that we're better...
-
Field Service Engineer
3 weeks ago
Chicago, United States Quanta US Full timeJob DescriptionJob DescriptionWe are working with a leading provider of innovative solutions in the printing industry. We are seeking a highly motivated and skilled Field Service Engineer with a strong mechanical background to join our clients’ dynamic team. This position involves extensive travel, offering exciting opportunities to work with cutting-edge...
-
Client Technical Support
3 days ago
Chicago, United States Interactive Brokers Full timeJob DescriptionJob DescriptionAs a member of the Client Technical Support, you will assist clients with inquiries pertaining to our range of trading offerings and act as a liaison between internal teams and customers to ensure a prompt and effective resolution to bugs and issues.The ideal candidate will be analytical with an affinity to problem solving,...
-
Client Technical Support
5 days ago
Chicago, United States Interactive Brokers Full timeAs a member of the Client Technical Support, you will assist clients with inquiries pertaining to our range of trading offerings and act as a liaison between internal teams and customers to ensure a prompt and effective resolution to bugs and issues. The ideal candidate will be analytical with an affinity to problem solving, troubleshooting technical, and...
-
Technical Application Specialist
2 days ago
Chicago, United States Abbott Laboratories Full timeAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. **About...
-
Client Technical Support
4 days ago
Chicago, Illinois, United States Interactive Brokers Full timeAs a member of the Client Technical Support, you will assist clients with inquiries pertaining to our range of trading offerings and act as a liaison between internal teams and customers to ensure a prompt and effective resolution to bugs and issues.The ideal candidate will be analytical with an affinity to problem solving, troubleshooting technical, and...
-
Associate Lighting Rental Rep
5 days ago
Chicago, United States Theater Outsource Full timeJob Description •Assist Reps in Bidding and Order Processing Assembling and producing formal bid presentations. Creating and supporting efficient bid templates for varied client types and as per individual Rep requests, including consistent company background, performance history, and other supporting documentation. Monitoring confirmed orders as...
-
Technical Support Analyst
1 month ago
Chicago, United States The Intersect Group Full timeTitle: Technical Support AnalystWorkplace Setting: 4-5 days onsitePermanent Direct HirePay: $80,000+ / yearResponsibilities:Support PCs, servers, network systems, video conferencing and security systems.Monitor and respond to events and alerts.Provide operational support and administration for Microsoft365/Office365 systems, Office collaboration tools.AV...
-
Technical Support Analyst
1 month ago
Chicago, United States The Intersect Group Full timeTitle: Technical Support AnalystWorkplace Setting: 4-5 days onsitePermanent Direct HirePay: $80,000+ / yearResponsibilities:Support PCs, servers, network systems, video conferencing and security systems.Monitor and respond to events and alerts.Provide operational support and administration for Microsoft365/Office365 systems, Office collaboration tools.AV...
-
Technical Support Analyst
1 month ago
Chicago, United States The Intersect Group Full timeTitle: Technical Support AnalystWorkplace Setting: 4-5 days onsitePermanent Direct HirePay: $80,000+ / yearResponsibilities:Support PCs, servers, network systems, video conferencing and security systems.Monitor and respond to events and alerts.Provide operational support and administration for Microsoft365/Office365 systems, Office collaboration tools.AV...
-
IT Field Service Technician
5 days ago
Chicago, United States MCR Technical Service Full timeJob DescriptionJob DescriptionMCR Technical Service is looking for IT Field Service Technician to join the team! You must live in Illinois. You will work remotely from home by traveling to various locations in the Chicago and Northern Illinois area to service, maintain and repair the following:Equipment ServicedPOS KiosksParts inside the kiosk:Label...