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Specialty Service Associate

3 months ago

Cleveland, United States Dufry Full time
$300 HIRING BONUS FOR JOINING OUR TEAM

Grow With Us

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.

What We Will Offer You:
  • Competitive rate of pay of: $15.00 an hour
  • Daily Pay- Get your money as you earn it
  • Hudson PerkSpot Discount
  • 20% Hudson Employee Discount
  • 50% Hudson Food and Beverage Discount
  • PTO
  • Personal and Parental Leave Programs
  • Medical, Dental & Vision Insurance
  • Company Paid Life Insurance
  • Employee Recognition Programs
  • Advancement and Growth Opportunities
  • On-going Training & Development
  • Referral Bonus up to $500
This Specialty Sales Associate Position Is For You, If You Enjoy:
  • Contributing to achieving store goals using their customer service and product knowledge skills.
  • Specialty Sales Associates are responsible for delivering the highest of Customer Service standards that exceeds customer expectations, and act as ambassadors of the brand, ensuring that all customers have a pleasant shopping experience.
  • Maintaining adequate stock level of all products carried in the stores, and maximize sales by efficiently receiving product deliveries, restocking of the stores and assisting in the daily operation of the store.
  • Working at the Cleveland Hopkins Airport
The Team is counting on you as a Specialty Sales Associate to:
  • Have open / flexible availability and be able to work mornings, afternoons & evenings on weekdays and weekends
  • Work a full-time schedule
Key Responsibilities:
  • Know individual and store sales targets for every working shift.
  • Engage customers on the selling floor with a focus on customer service.
  • Maintain high energy and professional manner at all times.
  • Solves customer problems and exceeds expectations in store.
  • Services multiple customers using outstanding Customer Service standards.
  • Responsible for name capture and customer relationship and after sales service.
  • Maintains the store environment, store organization and visual display and store sets.
  • Keep inventory organization and integrity in transactions while displaying all current merchandise at all times.
  • Effectively operate a cash register
  • Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store
  • Be knowledgeable and familiar with the surrounding businesses/offerings within the facility
  • Communicate pricing, out of date and inventory issues with management
  • Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise on store fixtures and displays
  • Assist with book inventory process (i.e., ordering, receiving, returns)
  • Perform related work as assigned
  • Be able to lift 40 pounds
Required Qualifications:
  • Comply with company dress code.
  • Show passion and pride for The Brand in every area of responsibility.
  • Ability to lift at least 40lbs.
  • Execute 5 Customer Service Standards at all times:
  • Greet the Customer.
  • Offer assistance to each and every customer.
  • Ask Lifestyle Questions to Suggest Appropriate Product.
  • Provide quick and accurate service.
  • Thank the Customer each and every time.
  • Minimum 2 years retail experience (high fashion and electronics experience preferred)


Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.

We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly.

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