Specialty Sales Associate
2 months ago
Title:Specialty Sales AssociateLocation:Cleveland Hopkins International Airport
**This Specialty Sales Associate Job Is For You, If You Would Enjoy:** * Helping others, understanding a customers needs, and in turn provide an amazing customer service experience while having fun doing it
* Working at the Cleveland Hopkins International Airport
**Specialty Sales Associate Key Accountabilities** : * Provide timely, welcoming, personal, professional, and consistent service to all customers that exceeds their expectations
* Act as ambassadors of the brand, ensuring that all customers have a pleasant shopping experience
* Assist customers with product/services selection and information
* Know individual and store sales targets for every working shift
* Maintain high energy and professional manner at all times
* Service multiple customers using outstanding customer service standards
* Responsible for name capture and customer relationship and after sales service
* Manage transactions at the cash register with accuracy and efficiency
* Communicate product knowledge to customers
* Participate and contribute in daily briefings, staff meetings
* Maintain the store, store organization, and visual display and store sets
* Keep inventory organization and integrity in transactions while displaying all current merchandise at all times
* Process product shipments and transfers
* Participate in and complete any product knowledge training
* Complete the Dufry +1 and Out in Front associate training certification program
* Assist in onboarding and training of new associates
* Comply with company dress code
* Exhibit passion and pride for the brand in every area of responsibility
* Ability to lift at least 40lbs
* Execute 5 Customer Service Standards at all times :
+ Greet the customer
+ Offer assistance to each and every customer
+ Ask lifestyle questions to suggest appropriate product
+ Provide quick and accurate service
+ Thank the customer each and every tim e
* More than 2 years of retail experience in high-end fashion retail or specialty store
* High School Diploma or equivalent
* Only those with a high-end, specialty, or department store retail background will be considered
* Health & Well Being: Medical/Dental/Vision Insurance
* Paid Time Off
* Various Personal and Parental Leave Programs
* Universal Life Insurance
* Retirement Programs & Matching Employee Contributions: 401K & RRSP
* Employee Discount of 20%
* Employee Recognition & Anniversary Programs
* Training, Development, and Growth Opportunities
* Tuition Assistance & Scholarship Programs
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