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Qualified Professional

2 months ago

High Point, United States Pathways Full time

Who we are looking for

We are seeking a talented individual who shares our focus and dedication for those we serve and support. This is a role that is key for direct service delivery within the Tailored Care Management area and designed to truly make a difference in the lives of the families that are served, improving the quality of life and connection to community.

Job Responsibilities

  • Screen and assess members for common mental health and substance use disorders
  • Facilitate member engagement and follow-up care
  • Provide member education about common mental health and substance use disorders and the available treatment options
  • Implement appropriate interventions to members under the supervision of the TCM Supervisor
  • Provide case management services as necessary
  • Provide assertive engagement to appropriate members
  • Complete documentation in a timely manner
Qualifications of a Tailored Care Manager Qualified Professional

Educational and Experience
  • Minimum of 3 year's experience providing case management or care coordination with adult MH/SA population in a community setting
  • Minimum of 2 years' experience working directly with adults struggling with mental health and substance abuse disorders
Licensure/Certifications
  • Valid driver's license with clean driving record
Knowledge, Skills and Abilities
  • Ability to develop rapport with members and other professionals in a variety of settings
  • Ability to set boundaries with members
  • Excellent clinical skills, including evidence-based practices, diagnostic information (DSM 5), substance use intervention
  • Excellent interpersonal skills and ability to work collaboratively within a team
  • Comfortable working independently in the community
  • Excellent oral and written communication
  • Ability to manage crisis situations both in person and over the phone
  • HIPAA and Substance use specific confidentiality and privacy rights


Pathways to Life, Inc is an EEO employer - M/F/Vets/Disabled