Optical Professional

3 weeks ago


High Point, North Carolina, United States EssilorLuxottica Full time
Job Summary

As an Optical Professional at EssilorLuxottica, you will be responsible for delivering exceptional customer service and providing expert advice on eyewear products. Your primary goal will be to create a positive and personalized experience for each customer, ensuring their needs are met and exceeded.

Key Responsibilities

• Welcome and greet all customers, setting clear expectations and providing a warm and welcoming atmosphere.
• Custom fit glasses and precisely place prescriptions in lenses, ensuring accuracy and attention to detail.
• Act as a leader in optical acumen, providing expert advice and guidance to customers and colleagues alike.
• Take and record measurements, accurately adjust and fit eyewear to meet customer needs and standards.
• Assist the team with complex product needs and prescriptions, providing support and guidance as needed.
• Utilize technology effectively, despite time pressure and customer volume, to provide exceptional product knowledge and use of appropriate tools.

Requirements

• High School graduate or equivalent.
• State licensure.
• Optical dispensing experience.
• Strong customer service skills, including communication, listening, and teamwork.
• Knowledge of current store merchandise, including fashion trends and selling skills.
• Familiarity with POS, computers, and calculators.

What We Offer

EssilorLuxottica offers a competitive salary, bonus, and commission plan, as well as a comprehensive benefits package, including health care, retirement savings, paid time off, and employee discounts. We are an Equal Opportunity Employer and welcome applications from all qualified candidates.
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