Co-op, Operations and Customer Center

3 weeks ago

Atlanta, United States Delta Air Lines Full time

Co-op, Operations and Customer Center (Spring, 2025) United States, Georgia, Atlanta Ops Control 22-Jul-2024 Ref #: 25543 LinkedIn Tag: #LI-MP2 How you'll help us Keep Climbing (overview & key responsibilities) Delta Air Lines’ Operations & Customer Center (OCC) is seeking qualified co-op students, available for a minimum of 3 alternating work terms (Spring, 2025, Fall, 2025 and Summer, 2026). OCC Co-Ops will be assigned to one of the teams that support Delta’s 24/7 operation. The OCC is the “heartbeat” and nerve center of Delta’s world-wide operations and is responsible for all tactical and strategic decision-making for any operational disruption in our worldwide network. Co-ops will work with aviation professionals, supporting our teams by using data to solve operational business challenges. A Co-Op will be assigned to one of the following teams: Load Control Center – This OCC Co-Op will be assigned to our Load Control Center (LCC), which is responsible for aircraft weight and balance, fuel distribution, and ensuring compliance to manufacturer and company specifications. This Co-Op will work with the LCC’s back office, creating applications and efficiencies to reduce workload for the frontline team. Operations Management– This OCC Co-Op will be assigned to Operations Management, which is responsible for overseeing Delta’s day-to-day operation, including aircraft and crew resources. This Co-Op will work with the Operations Management’s back office team and will assist in creating applications and identifying efficiencies in order to streamline workflow. What you need to succeed (minimum qualifications) Undergraduate students in pursuit of a bachelor's degree in Computer Science, Analytics, Economics, Industrial Engineering, Aviation Management or similar 4-year degree program Must be available to work for three alternating semesters in Atlanta, GA, Monday through Friday 8AM – 5PM work schedule Must be enrolled with educational institution throughout duration of co-op program Willingness/ability to learn new skills is required - be willing try new things and fail, learn from each experience and improve Willingness to brainstorm with and leverage expertise of other team members, maintaining a team-first attitude with success of your team as top priority Strong organizational, project management, and verbal/written communication skills are essential Proficiency in Microsoft Office Suite, especially Excel & PowerPoint Must be comfortable working in group and individual settings Consistently makes safety and security, of self and others, the priority Embraces diverse people, thinking, and styles. Possesses a high school diploma, GED, or high school equivalency. Is at least 18 years of age and has authorization to work in the United States. What will give you a competitive edge (preferred qualifications) Successful candidates will have familiarity and/or experience with some of the following: SQL, SAS, Python, R, Tableau, Excel, and PowerPoint. Familiarly with airline operations, scheduling and planning Track record of seeking leadership roles including student and community organizations Passionate about a future career in the aviation industry and serving Delta’s customers Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here

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