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Automotive Sales Specialist

4 months ago

Henderson, United States Chapman Chrysler Jeep Full time

At Chapman Chrysler Jeep, our goal is simple: provide our customers with an enjoyable and stress-free car buying experience. We are looking for flexible, customer service minded professionals to help us achieve this mission by offering clients knowledgeable support every step of the way, to ensure they leave our dealership feeling confident and happy about their vehicle purchase.

What We Offer:

  • Attractive commission pay plan with uncapped earning potential
  • Company culture that reinforces professional development and training opportunities
  • Become a valued member of a supportive team
  • Affordable medical, dental and vision insurance
  • Life insurance and disability coverage options
  • Paid time off and holiday pay
  • Company contributions into a 401(k) retirement plan
  • Employee/family discounts on vehicle purchases and service
  • Employee assistance program, volunteer opportunities and more

Core Responsibilities:

  • Engage with prospective customers via phone, email, text messaging and live chats, responding to inquiries promptly and scheduling sales appointments
  • Convert visitors into customers by understanding their needs and interests, and pairing them with a vehicle best suited for their lifestyle
  • Perform professional vehicle demonstrations, highlighting the latest technology and desirable vehicle features, and coordinate test drives
  • Stay up-to-date on product inventory, the latest vehicle technology, and optional packages to enhance the vehicle ownership experience
  • Assist customers with the completion of sales and financing paperwork
  • Personally deliver sold vehicles to the customer, ensuring complete customer satisfaction
  • Log daily sales lead activities in the CRM and follow up with customers who are not ready to make an appointment 

Desired Qualifications and Experience:

  • Experience working in a customer-centric sales role is required; automotive sales experience is preferred
  • Sociable with a demonstrated ability to quickly build rapport with others, demonstrating solid interpersonal skills, both in person and over the phone
  • The ability to think from the customer’s perspective to understand their concerns or objections and respond thoughtfully
  • Outgoing, self-confident and driven to achieve goals
  • Computer literacy and the ability to learn and apply new technology is essential; experience working with CRMs is a plus
  • Must have flexible availability to work various shifts
  • A valid driver’s license and clean driving record are required
  • Must pass a pre-employment background check and drug screening

Hours and Work Environment

We are open Monday – Saturday 8AM - 9PM. We are looking for candidates with flexible availability to work various shifts including Saturdays, to meet business needs. This is an onsite position, and requires working with customers in person and over the phone. This role reports to the Sales Management team.

To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone or email with next steps.