C2M Techno Functional Consultant
2 weeks ago
Must have 10 years experienced Techno functional consultant for Utilities.
Have done multiple implementations and support for Oracle CC&B (Customer care & Billing), Oracle MDM (Meter data Management) and OracleC2M (Customer to Meter) in domain of Power.
Have sound knowledge of CC&B and C2M modules like Rates, Billing, payments, meter read, meter management, Credit & Collections, case management, and new connections, etc.
Have sound knowledge in MDM areas of Scalar and Interval data, Events Alarms, commands, Remote Disconnect, Remote Connect, VEE Rules, Device Management, Usage Management, Measuring Components, Device Events, Device Communication, Usage Subscription, TOU, IMD, XML formats.
Have sound knowledge of OUAF developments and OUAF deployments.
Lead the Requirements, Issues discussion with clients and should provide sustainable solutions in Oracle Utilities Customer to Meter or in Oracle Utilities CC&B and Oracle Utilities MDM and approving High-level Design documents & Low-level design documents, Custom programs, configurations, and unit-test cases do a critical examination of the problem, issues, tickets for identification of Root cause and work out Corrective Actions and preventative actions.
Work out automation opportunities, and system improvement opportunities in existing implementation to reduce L2, and L3 tickets and thus for improvement of the system and for enhancement of Customer experience be able to manage multiple stakeholders.
Provide support and mentor team members whenever required for development, design, testing, debugging issues and provide solutions.
Education: Bachelors Degree
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