Senior Jewelry Specialist/Luxury Jewelry Sales Associate

2 weeks ago

Dallas, United States foundrae fine jewelry Full time

WHO WE ARE:

The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The FoundRae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values.

The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one's own life. FoundRae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.

WHO WE ARE LOOKING FOR: Senior Jewelry Specialist - The Conservatory, Highland Park Village

POSITION SCOPE:

The Senior Jewelry Specialist will act as brand ambassador and is responsible for delivering excellent client service by building long term client relationships, communicating the brands' aesthetic and product knowledge allowing each client to share their individual story through luxury jewelry pieces while meeting and exceeding sales goals.

Client Development:

  • Assist clients in finding their perfect pieces while building and maintaining authentic long-term relationships
  • Effectively communicate product knowledge continually staying informed as new collections and designs are introduced
  • Clearly and eloquently communicate the company's aesthetic and mission to clients
  • Respond to all clients in a welcoming and inviting manner through all forms of communication
  • Actively pursue new clients through outreach and customer information acquisition

Sales:

  • Achieve and exceed weekly and monthly sales targets through client outreach, in store sales and phone/email communication
  • Possess a strong passion for listening to client needs and or milestone occasions to drive sales in a team-oriented environment

Store Operations:

  • Support visual merchandising by ensuring product is displayed appropriately and that all product styles are represented. Identify when stock is low and inform management
  • Participate in inventory spot checks ensuring all store operating and security processes are followed
  • Participate and help prepare the store for any marketing or special events
  • Participate and ensure that store presentation is maintained daily and inform of any housekeeping needs
  • Closing Duties
  • Ensure store is clean and presentable for following day
  • Confirm all sends for the day are packed
  • Lock cabinets, safe and doors at closing
  • Ensure all security alarms are on

Qualifications:

  • Minimum of high school degree
  • Minimum of 5 years previous high-end retail and/or jewelry sales experience preferred
  • Introductory knowledge of jewelry materials; metals, precious and semiprecious stones etc
  • Client book preferred
  • Able to utilize POS system, experience with Shopify a plus
  • Fashion forward, intuitive, personable, a self-starter, multi-tasker and strong interpersonal skills
  • Highly organized and detail oriented
  • Mac proficient, knowledge of design programs a huge plus

Our Company's values:

We value people: we want each other to be the best versions of who we can be.

We value our relationships with our employees, suppliers and community.

We value diversity and promote inclusivity with our words, actions and images.

We value professional development and personal growth.

We value community service and philanthropy.

We value and foster creativity and self-expression.

We value work/life balance.

We value accountability for ourselves and the collective and show integrity through all our interactions.

We value storytelling and reading.

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