Desktop Support Technician

1 month ago


Charleston, United States AA2IT Full time

What you'll do • Provide support for all end user computing services on desktop, laptops and tablets the Windows 10 operating system. • Provide support for mobile devices, on the IOS operating system, including iPhones and iPads. • Provide support for printers, peripherals, audio visual equipment in meeting rooms. • Provide support for Microsoft 365 productivity tools. • Respond to and resolve incidents and service requests for workstation services • Analyze incidents and escalate to other IS support teams as needed. • Document work logs and resolution of tickets in our ServiceNow system to ensure that the information is available to the rest of the End User Services team and the Service Desk • Assist with developing Knowledge Base articles based on resolution of incidents • Document team processes and procedures • Participate in an after-hours on-call rotation o Is this a requirement? - Yes this is a requirement. o VIP or general users or both? - Both. • Assist with Service Desk phone lines during peak periods. o Is this a requirement? Define peak periods. Since we are beefing up our Service Desk with CompuCom agents, there will probably little need for this. I however want to make sure that anyone being hired, understands that if the need ever arises, they will be expected to take Service Desk calls in an emergency. • Assist with problem management o Define problem management responsibility specific to this role: Assisting with a deep dive into determining the root cause of a recurring issue. Requires someone with an analytical mindset. • Other tasks as required Minimum Qualifications • High School diploma or professional diploma in a technical discipline.


  • IT Technician

    2 weeks ago


    charleston, United States Softworld Inc Full time

    Job Title: Part Time Onsite IT TechnicianJob Location: North Charleston, SC 29405Onsite Requirements: Desktop Support experience Experience with Active Directory and imaging computers. Ticketing system experience

  • IT Technician

    2 weeks ago


    North Charleston, United States Softworld Inc Full time

    Job Title: Part Time Onsite IT Technician Job Location: North Charleston, SC 29405 Onsite Requirements: Desktop Support experience Experience with Active Directory and imaging computers. Ticketing system experience Job Description: The Contract Onsite IT Technician provides customer focused personal computing support for all hardware and software...

  • IT Technician

    1 week ago


    North Charleston, United States Softworld, a Kelly Company Full time

    Job Title: Part Time Onsite IT TechnicianJob Location: North Charleston, SC 29405Onsite Requirements: Desktop Support experience Experience with Active Directory and imaging computers. Ticketing system experienceJob Description: The Contract Onsite IT Technician provides customer focused personal computing support for all hardware and software products for...

  • IT Technician

    2 weeks ago


    North Charleston, United States Softworld, a Kelly Company Full time

    Job Title: Part Time Onsite IT TechnicianJob Location: North Charleston, SC 29405Onsite Requirements: Desktop Support experience Experience with Active Directory and imaging computers. Ticketing system experienceJob Description: The Contract Onsite IT Technician provides customer focused personal computing support for all hardware and software products for...

  • IT Technician

    2 weeks ago


    North Charleston, SC, United States Softworld Inc Full time

    Job Title: Part Time Onsite IT Technician Job Location: North Charleston, SC 29405 Onsite Requirements: Desktop Support experience Experience with Active Directory and imaging computers. Ticketing system experience Job Description: The Contract Onsite IT Technician provides customer focused personal computing support for all hardware and software...

  • IT Technician

    2 weeks ago


    North Charleston, SC, United States Softworld Inc Full time

    Job Title: Part Time Onsite IT Technician Desktop Support experience Experience with Active Directory and imaging computers. The Contract Onsite IT Technician provides customer focused personal computing support for all hardware and software products for local users or users visiting their respective plant location. This position provides "Boots on the...


  • Charleston, United States Elite Full time

    Job DescriptionJob DescriptionPosition: Desktop Support TechnicianPay Rate: $20 per hourType: Part Time and Temp-to possible-HireSchedule: 2 days in office per week (weekdays), though which 2 weekdays have not yet been determinedAddress: 2387 Clements Ferry Road Charleston, SC 29492SummaryDiagnosing and troubleshooting hardware and software break fix,...


  • Charleston, United States AA2IT Full time

    What you'll do • Provide support for all end user computing services on desktop, laptops and tablets the Windows 10 operating system. • Provide support for mobile devices, on the IOS operating system, including iPhones and iPads. • Provide support for printers, peripherals, audio visual equipment in meeting rooms. • Provide support for Microsoft 365...


  • Charleston, United States United Bank Full time

    Job Description The Support Desk Analyst role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when considered appropriate and necessary to maintain Service Level Agreement (SLA) expectations....


  • Charleston, United States CAMC Health System Full time

    Job Summary Installs and supports new and/or existing microprocessor-based computing systems and associated peripheral computing devices. Determines required hardware and software collaboratively with end-users and other appropriate I/S support groups, and in accordance with accepted I/S standards, policies and procedures. Responds to outages and other...


  • Charleston, United States CAMC Health System Full time

    Job Summary Installs and supports new and/or existing microprocessor-based computing systems and associated peripheral computing devices. Determines required hardware and software collaboratively with end-users and other appropriate I/S support groups, and in accordance with accepted I/S standards, policies and procedures. Responds to outages and other...


  • Charleston, United States Healthcare Support Full time

    Healthcare Support is seeking a Histology Technician for a job in Charleston, South Carolina.Job Description & RequirementsSpecialty: Histology TechnicianDiscipline: Allied Health ProfessionalStart Date: ASAPDuration: Ongoing40 hours per weekShift: 8 hoursEmployment Type: StaffHistotechnologist HealthCare Support is actively seeking a Histotechnologist to...


  • Charleston, West Virginia, United States ISD #2909 ROCK RIDGE PUBLIC SCHOOLS Full time

    Provides technical support for the school district's end user devices such as laptops, desktops, ipads, interactive displays and audio visual systems and phones.


  • Charleston, United States SOUTHEASTON SYSTEMS Full time

    Job DescriptionJob DescriptionJob Summary:Entry-level position that could lead to advancement for the right candidate. Works with install technicians and service techs in a support role to assist with the completion of installs and service calls. Assists with daily procedures and paperwork for their assigned technician. (The first 90 days of employment to...


  • Charleston, United States SOUTHEASTON SYSTEMS Full time

    Job DescriptionJob DescriptionJob Summary:Entry-level position that could lead to advancement for the right candidate. Works with install technicians and service techs in a support role to assist with the completion of installs and service calls. Assists with daily procedures and paperwork for their assigned technician. (The first 90 days of employment to...


  • Charleston, United States Millbrook Support Services Full time

    Millbrook Support Services is seeking a local contract Medical Lab Technician for a local contract job in Charleston, South Carolina.Job Description & RequirementsSpecialty: Medical Lab TechnicianDiscipline: Allied Health ProfessionalStart Date: 06/01/2024Duration: 52 weeks40 hours per weekShift: 8 hoursEmployment Type: Local ContractMillbrook Support...


  • Charleston, United States Millbrook Support Services Full time

    Millbrook Support Services is seeking a local contract Medical Lab Technician for a local contract job in Charleston, South Carolina.Job Description & RequirementsSpecialty: Medical Lab TechnicianDiscipline: Allied Health ProfessionalStart Date: 08/01/2024Duration: 52 weeks40 hours per weekShift: 8 hoursEmployment Type: Local ContractMillbrook Support...


  • Charleston, United States Millbrook Support Services Full time

    Job DescriptionMillbrook Support Services is seeking a local contract Medical Lab Technician for a local contract job in Charleston, South Carolina.Job Description & RequirementsSpecialty: Medical Lab TechnicianDiscipline: Allied Health ProfessionalStart Date: 08/01/2024Duration: 52 weeks40 hours per weekShift: 8 hoursEmployment Type: Local ContractMillbrook...


  • Charleston, United States Millbrook Support Services Full time

    Millbrook Support Services is seeking a local contract Medical Lab Technician for a local contract job in Charleston, South Carolina.Job Description & RequirementsSpecialty: Medical Lab TechnicianDiscipline: Allied Health ProfessionalStart Date: 08/01/2024Duration: 52 weeks40 hours per weekShift: 8 hoursEmployment Type: Local ContractMillbrook Support...


  • Charleston, United States Millbrook Support Services Full time

    Job DescriptionMillbrook Support Services is seeking a local contract Medical Lab Technician for a local contract job in Charleston, South Carolina.Job Description & RequirementsSpecialty: Medical Lab TechnicianDiscipline: Allied Health ProfessionalStart Date: 08/01/2024Duration: 52 weeks40 hours per weekShift: 8 hoursEmployment Type: Local ContractMillbrook...