Desktop Support Technician

2 weeks ago


Charleston, United States Elite Full time
Job DescriptionJob Description

Position: Desktop Support Technician
Pay Rate: $20 per hour
Type: Part Time and Temp-to possible-Hire
Schedule: 2 days in office per week (weekdays), though which 2 weekdays have not yet been determined
Address: 2387 Clements Ferry Road Charleston, SC 29492

Summary
Diagnosing and troubleshooting hardware and software break fix, machine configurations, re-imaging. We have HP, Dell and Apple devices in the environment. Along with data backup/restore, OS support, Service Now ticketing system to update and close cases. 
 

  • Machine configuration/Software break-fix (Windows Os-Apple IOS)
  • Deskside support services (deskside and remote end user support)
  • Hardware break/fix (HP-Dell-Apple). Onsite hardware repair
  • Client incident updates (in person/on the phone/ Service Now)
  • Process parts ordering and returns
  • Provides second-line investigation and diagnosis
  • Resolves and closes incidents/service requests as per help desk procedures & allocated timelines
  • Escalates unresolved incidents/service requests within agreed timescales
  • Logs relevant incident/service request details per help desk procedures
  • Communicates with Customer regarding incident progress
  • Ensures tickets are updated at all times until issues are resolved
  • Liaises with Customer, other IT support groups when necessary
  • Performs staging of PCs
  • Performs IMAC (Install, Move, Add and Change)
  • Conducts hardware and software maintenance and support
  • Troubleshoots and resolves PC incidents and/or VIP requests
  • Coordinates with Service Desk for hardware repair
  • Creates/maintains documentation
  • Connected Backup Customer support
  • Local network support and/or assists centralized Network team
Company DescriptionRecruitment and Staffing Services CompanyCompany DescriptionRecruitment and Staffing Services Company
  • IT Technician

    1 day ago


    charleston, United States Softworld Inc Full time

    Job Title: Part Time Onsite IT TechnicianJob Location: North Charleston, SC 29405Onsite Requirements: Desktop Support experience Experience with Active Directory and imaging computers. Ticketing system experience

  • IT Technician

    4 days ago


    North Charleston, United States Softworld Inc Full time

    Job Title: Part Time Onsite IT Technician Job Location: North Charleston, SC 29405 Onsite Requirements: Desktop Support experience Experience with Active Directory and imaging computers. Ticketing system experience Job Description: The Contract Onsite IT Technician provides customer focused personal computing support for all hardware and software...

  • IT Technician

    3 days ago


    North Charleston, United States Softworld, a Kelly Company Full time

    Job Title: Part Time Onsite IT TechnicianJob Location: North Charleston, SC 29405Onsite Requirements: Desktop Support experience Experience with Active Directory and imaging computers. Ticketing system experienceJob Description: The Contract Onsite IT Technician provides customer focused personal computing support for all hardware and software products for...

  • IT Technician

    4 days ago


    North Charleston, SC, United States Softworld Inc Full time

    Job Title: Part Time Onsite IT Technician Job Location: North Charleston, SC 29405 Onsite Requirements: Desktop Support experience Experience with Active Directory and imaging computers. Ticketing system experience Job Description: The Contract Onsite IT Technician provides customer focused personal computing support for all hardware and software...

  • IT Technician

    4 days ago


    North Charleston, SC, United States Softworld Inc Full time

    Job Title: Part Time Onsite IT Technician Desktop Support experience Experience with Active Directory and imaging computers. The Contract Onsite IT Technician provides customer focused personal computing support for all hardware and software products for local users or users visiting their respective plant location. This position provides "Boots on the...


  • Charleston, United States AA2IT Full time

    What you'll do • Provide support for all end user computing services on desktop, laptops and tablets the Windows 10 operating system. • Provide support for mobile devices, on the IOS operating system, including iPhones and iPads. • Provide support for printers, peripherals, audio visual equipment in meeting rooms. • Provide support for Microsoft 365...


  • Charleston, West Virginia, United States ISD #2909 ROCK RIDGE PUBLIC SCHOOLS Full time

    Provides technical support for the school district's end user devices such as laptops, desktops, ipads, interactive displays and audio visual systems and phones.


  • Charleston, United States Millbrook Support Services Full time

    Millbrook Support Services is seeking a local contract Medical Lab Technician for a local contract job in Charleston, South Carolina.Job Description & RequirementsSpecialty: Medical Lab TechnicianDiscipline: Allied Health ProfessionalStart Date: 06/01/2024Duration: 52 weeks40 hours per weekShift: 8 hoursEmployment Type: Local ContractMillbrook Support...


  • Charleston, United States Millbrook Support Services Full time

    Millbrook Support Services is seeking a local contract Medical Lab Technician for a local contract job in Charleston, South Carolina.Job Description & RequirementsSpecialty: Medical Lab TechnicianDiscipline: Allied Health ProfessionalStart Date: 08/01/2024Duration: 52 weeks40 hours per weekShift: 8 hoursEmployment Type: Local ContractMillbrook Support...


  • Charleston, United States SOUTHEASTON SYSTEMS Full time

    Job DescriptionJob DescriptionJob Summary:Entry-level position that could lead to advancement for the right candidate. Works with install technicians and service techs in a support role to assist with the completion of installs and service calls. Assists with daily procedures and paperwork for their assigned technician. (The first 90 days of employment to...

  • Histology Technician

    12 hours ago


    Charleston, United States Healthcare Support Permanent Placement Full time

    Healthcare Support Permanent Placement is seeking a Histology Technician for a job in Charleston, South Carolina.Job Description & RequirementsSpecialty: Histology TechnicianDiscipline: Allied Health ProfessionalStart Date: ASAPDuration: Ongoing40 hours per weekShift: 8 hoursEmployment Type: StaffHistotechnologist HealthCare Support is actively seeking a...


  • Charleston, United States Sinclair Broadcast Group, Inc. Full time

    WCIV is seeking a talented, tech-savvy individual to join our outstanding engineering team! This individual will be responsible for providing computer technical support and engineering services to all employees, maintaining all AVID editing equipment and monitoring all non-linear editing systems. If you're a professional who enjoys problem-solving, working...


  • North Charleston, United States TEKsystems Full time

    One of our clients in the North Charleston area is looking or an I.T. Support Technician to join their team. This candidate will be expose to an environment that will allow continuous development of their I.T. skills and the ability to work with a long standing leader in their industry. Additional details are below: Description: Our client has an emphasis...


  • Charleston, SC, United States Millbrook Support Services Full time

    Millbrook Support Services is seeking a local contract Medical Lab Technician for a local contract job in Charleston, South Carolina. Job Description & Requirements Specialty: Medical Lab Technician Discipline: Allied Health Professional Start Date: 06/01/2024 Duration: 52 weeks 40 hours per week Shift: 8 hours Employment Type: Local Contract ...


  • Charleston, United States Atlas Technologies Inc Full time

    Job DescriptionJob DescriptionLooking for a career where hard work is valued, and your ideas and feedback are part of the way we operate daily? Want to bring your skills to a company that encourages teamwork and champions continued education and process improvement?Atlas Tech, a veteran-owned IT company serving multiple DoD customers in support of...


  • Charleston, United States Resource Management Concepts, Inc. Full time

    Job DescriptionJob DescriptionResource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.RMC is hiring for a IT...


  • Charleston, United States Resource Management Concepts Full time

    Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America. RMC is hiring for a IT Support Specialist to support our...


  • Charleston, SC, United States Millbrook Support Services Full time

    Millbrook Support Services is seeking a local contract Medical Lab Technician for a local contract job in Charleston, South Carolina.Job Description & RequirementsSpecialty: Medical Lab TechnicianDiscipline: Allied Health ProfessionalStart Date: 08/01/2024Duration: 52 weeks40 hours per weekShift: 8 hoursEmployment Type: Local ContractMillbrook Support...


  • North Charleston, United States Atlas Tech Full time

    Looking for a career where hard work is valued, and your ideas and feedback are part of the way we operate daily? Want to bring your skills to a company that encourages teamwork and champions continued education and process improvement? Atlas Tech, a veteran-owned IT company serving multiple DoD customers in support of America's warfighters, is looking for a...

  • Service Desk Support

    2 weeks ago


    Charleston, United States Coforge Full time

    We at Coforge are seeking Service Desk Support with below mentioned skill-set and who can work onsite from Charleston, WV location.Role: Service Desk SupportLocation: Charleston, WVSkills Required:We at Coforge are looking for service desk technicians with the following skills.· Provide Level 2 support to the client.· Identify issues and escalate issues...