Customer Service Representative

4 weeks ago


Denver, United States True Heating & Cooling Full time
True Heating & Cooling in Westminster, CO is seeking a customer service rockstar to serve as a full-time Customer Service Representative - Dispatcher for our growing company. Do you have great phone skills? Are you looking for a friendly, drama-free office as a place to grow your career? Would you like to be part of a locally owned business that offers room for professional growth? If so, please read on

This scheduling position earns a competitive wage of $21 - $25/hour plus incentives. We provide excellent benefits and perks, including health insurance, paid time off (PTO), paid training, and an IRA. If this sounds like the right opportunity for you to flex your phone skills, apply today

ABOUT TRUE HEATING & COOLING

Established in Broomfield, CO in 2015, we are known as the company that created a revolution in heating and cooling services for the Denver Metro area. We have a professional, knowledgeable, and fully trained staff that provides the best quality work for our amazing customers. Our focus does not stray from what truly matters - providing clients with genuinely great equipment, fair prices, and complete honesty. Around here, we like to call it the "true HVAC experience" Committed to getting the job done quickly and correctly 100% of the time, our customers completely trust our industry expertise.

We are a great bunch of people who take pride in our work. Our exceptional team is the key to our success, which is why our goal is to make this an environment where employees enjoy coming to work. We offer our employees great benefits and a drama-free, friendly atmosphere to work in. We hope you'll join us

YOUR DAY AS A CUSTOMER SERVICE REPRESENTATIVE - DISPATCHER

As a Customer Service Representative - Dispatcher, you play a huge role in our success. Each day, yours is the friendly voice our customers hear when they call, and you set a positive tone for all their phone interactions with our company. Eager to assist our customers, you listen carefully to their concerns. You then schedule an appointment or dispatch a technician, depending on each customer's need.

An avid learner, you happily tackle any other duties that our office team needs help with. As you do so, your skillset increases, and our office runs like clockwork. You love being part of our exceptional team and are proud to help our company thrive

WHAT WE NEED IN A CUSTOMER SERVICE REPRESENTATIVE - DISPATCHER
  • Willingness to learn
  • Basic computer skills, including proficiency with MS Word and Excel

Are you personable and friendly? Do you have great phone skills? Are you adept at keeping a schedule orderly? Can you prioritize your time and manage multiple tasks? If yes, you might just be perfect for this scheduling position

YOUR SCHEDULE

This scheduling position enjoys a work-life-balanced schedule of Monday through Friday from 8:00 am to 4:00 pm.

ARE YOU READY TO JOIN OUR OFFICE TEAM?

If you feel that you would be right for this dispatch and scheduling job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you

Location: 80234

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