Sales Office Administrator-BLR

Calling all happy campers. Join the Campground team and live the RV life

Travel Resorts of America is looking for Full-Time Office Administrator at our Bass Lake Resorts in Parish NY.

Make year long memories last a lifetime.

Travel Resorts of America currently operates eleven premium, membership-based Camping Resorts in South Dakota, Minnesota, New York, Ohio, Pennsylvania, North Carolina, Georgia, and Florida. Whether an RV owner, a tent-camper, or booking a cabin, there are plenty of options for our members to choose from, along with amazing campground amenities, unique adventures, and activities

ESSENTIAL QUALIFICATIONS:

• Display positive attitude, friendliness, and helpfulness at all times, to Members, Guests, & Visitors.
• Adhere to all Property and Department policies and procedures.
• Embrace a team-first, independent working and initiative encouraged environment
• Ability to field phone calls and emails; respond professionally and in a timely manner.
• Proficiency in Microsoft Office Excel; Word; Teams; & Outlook helpful.
• Proficient typing skills required (50+ wpm)
• Proficiency operating office machinery including copier, scanner, printers, and tablets

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work Week: Wednesday through Sunday (some holidays) *Weekends are required*
• Check in guests for tours of property.
• Generate, present, and review new membership contracts to ensure completeness, legality and financial obligations are met.
• Confer with members, management, co-workers and other departments by phone, email or in person to provide information about member accounts.
• Obtain and process new hire paperwork for corporate Human Resources department.
• Complete Daily & Weekly Excel reports with sale information for management, accounting, external financing entities and corporate office.
• Maintain inventory control of office supplies and marketing premiums, ordering and reporting of expenditures.
• Produce and maintain forms and supplies for sales team
• Verification and compilation of front-line members to receive kits, member cards, and certificates.
• Maintain shipping center for preparation of all outgoing items and receipt and organization of incoming items.
• Affiliate enrollments and record maintenance for all sales locations
• Other duties as assigned

COMMUNICATION SKILLS:

Great written and oral communication are required. Active listener. Responds well to questions; Participates in meetings. Ability to speak effectively with members and co-workers. Ability to read and interpret documents. Ability to write clearly and informatively; Edit work for spelling and grammar.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to handle/feel and talk/hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is a low to busy noise level office setting