Analyst, Provider Network

Opportunity:

Zelis seeks to recruit an Analyst to work in one of the most high-growth areas of our company: Provider. The Provider business was recently elevated to a General Manager structure as a result of the consistently strong results it has achieved, and the highly strategic role it plays in our go-forward growth plans. The GM, Provider Network is responsible for maximizing the growth and retention of the provider network while overseeing the refinement and enhancement of provider economics and managing the operating model across all of the stakeholders in the business. The Analyst will work closely with the GM on comprehensive analytics and dashboards that will help shape both day-to-day business operations and the long-term strategy.

Role Overview:

The Analyst, Provider Network will report to the General Manager, Provider Network. We are seeking a dynamic and results-driven Analyst with experience in business insights to join our team.

Overall, the Analyst, Provider Network objectives include:

• Support a comprehensive reporting strategy aligned with the goals and objectives of the Provider organization

• Conduct in-depth analysis of Provider network data to identify trends, patterns, and insights that inform decision-making processes

• Help develop and maintain a suite of reports and dashboards to track key performance indicators (KPIs), business metrics, and operational trends

• Collaborate with cross-functional teams to gather reporting requirements, prioritize initiatives, and ensure alignment with business needs

• Monitor and evaluate the performance of reporting initiatives, making recommendations for enhancements and optimizations as needed

• Create visually compelling and easy-to-understand reports and dashboards that effectively communicate complex data insights to stakeholders at all levels

• Implement rigorous quality assurance processes to ensure accuracy, consistency, and reliability of reporting outputs

• Stay abreast of industry best practices, emerging trends, and new technologies in reporting and business intelligence, driving continuous improvement and innovation

• Support the creation of executive-level visuals including for the Board of Directors

Experience

The ideal candidate is a strategic and analytical problem solver with a “hands-on” orientation who is comfortable working in large, complex data sets. With over 1M providers in the nation, and billions of dollars transacted through Zelis each week, we deal in extremely complex (but fascinating) data that is ever-changing.

Capabilities

Analytical Skills

Ability to identify and define business questions and issues, and develop strategic, data-driven, and financial frameworks to conduct analysis and surface quickly to the “so what” of that analysis. Comfort with detailed data sets and nuanced calculations/metrics.

Technical knowledge

• SQL – Querying, working with large datasets, data prep

• Microsoft Excel – Pivot tables, Macros, Formulas

• Power BI – Using multiple sources of data to create data driven insights and stories

• Ability to surface and read out key insights – Understand the data and visualizations to be able to report to leadership

Problem Solving

Problem solver with the intellectual curiosity to go deep on the ins and outs of the Provider network. Confident and proactive. Goes beyond expectations by proposing own next steps and delivering more than has been agreed.

Strategic Acumen

Ability to see the bigger picture, identifying opportunities to add value beyond immediate requirements. Over time, there is potential for this person to grow their role by building on their strong understanding of the data and starting to engage/advise on strategic projects.

Desired Background / Education:

• Bachelor’s degree in Business Administration, Finance, Statistics, Economics, Computer Science, or a related field

• Minimum 2-3 years of work experience involving analytics and data

• Strong analytical skills with the ability to translate complex data into actionable insights for a variety of audiences

• Proficiency in data visualization tools including Power BI

• Advanced proficiency in SQL for data manipulation and analysis

• Experience with data warehousing and ETL processes.

• Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical stakeholders

• Demonstrated ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

• Creative problem solver who takes initiative and ownership

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture and all of our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Commitment to Diversity, Equity, Inclusion, and Belonging At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.

Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com

SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.