Brokerage Agent Imports

2 weeks ago

Laredo, United States Expeditors Full time

Job Description

Brokerage Agent executes flawless operational performance, productivity, by applying technical expertise and providing excellent customer service, supporting our Vision and Mission Statement, making our promise real to all our customers.

Key Deliverables:

Proactively monitor the following key metrics to achieve the expected results:

Employee Satisfaction

  • Complete 52-hour training per year (4.5 per month).
  • Complete all mandatory trainings timely. Including New Hire trainings, boot camp, etc.
  • For new employees, ensure timely completion of CICS (2 years) and Billing Certification (1 year).
  • For new employees, ensure to obtain DG imports certification after 12 months.
  • Employee development ownership, participating in all scheduled 1:1’s and EPE’s in a timely/active manner.

Operational Efficiency

  • Perform consistently at the highest level, according to District Excellence expectation and standards (OPS).
    • Timely Execution and Data:
    • DXR to LOG within 3 hours
    • LOG to ENF (2 step) within 30 minutes
    • LOG to ESP (1 step) within 1 hour
    • INV within 24 hours of ESP/IBB
    • ENF to ESP within 72 hours
    • UCE to AME within 2 days
    • AUE – Less than 5%
    • ADD CVD applicable back up available 100% of the time.
      • 95% all other ADD CVD requirements.
    • AUE to AUA within 48 Hours, min. 95% compliance
    • EDE to EDA within 5 days
    • Trade Compliance - 100%
    • ESP no RLS follow up within 5-7 Days
    • All CENSUS actioned within 72 hrs.
    • Monitor and ensure timely events on In-bond transactions. Proactively communicate with carriers and interested parties.

General responsibilities

  • Exemplify and Teach Our Culture, Mission and Goals.
  • Read, understand, and follow Code of Business Conduct, at all times.
  • Follow the 10 Critical Success Factor.
  • Understand and comply with, all company, and local policies, procedures and processes as shared by management.
  • Understand, monitor and ensure consistency in quantitative and qualitative performance as it relates to expectations and standards.
  • Contribute to build healthy cross-functional relationship and work environment, promote team spirit and cohesiveness in the department.
  • Proactively communicate with Team Lead, Supervisor and Management team about any required training, support or tools needed to timely and effectively complete job functions. Escalate any issues or concerns preventing you to do so.
  • Prepare, follow-up and execute on your personal development plan and goals. Own your self-development.

Customer Service

  • Courteous and professional communication with customers and coworkers.
  • Timely notification to customers of potential delays related to services rendered.
  • Timely and accurately respond to all internal and external customer requests received via any communication channel, with reliable information. No e-mail should go unanswered over 24 hours. Urgencies typically require

  • Brokerage Agent, Imports

    2 weeks ago

    Laredo, United States Expeditors Full time

    Job DescriptionBrokerage Agent executes flawless operational performance, productivity, by applying technical expertise and providing excellent customer service, supporting our Vision and Mission Statement, making our promise real to all our customers.Key Deliverables:Proactively monitor the following key metrics to achieve the expected results:Employee...

  • Import Coordinator

    1 month ago

    Laredo, Texas, United States DLP Services Full time

    Job Title: Import CoordinatorAt DLP Services, we are seeking a highly organized and detail-oriented Import Coordinator to join our team. As an Import Coordinator, you will play a critical role in ensuring the smooth importation of goods into the US, while adhering to all relevant customs regulations and customer requirements.Key Responsibilities:Review and...

  • Commercial Real Estate Sales Agent

    3 weeks ago

    Laredo, Texas, United States Keller Williams Laredo Full time

    Commercial Real Estate Sales Agent Job DescriptionWe're seeking a driven Commercial Real Estate Sales Agent to lead the charge in representing landlords, tenants, buyers, and sellers in high-stakes transactions.Key Responsibilities:Help clients identify prime investment properties and development opportunities.Leverage your market knowledge to guide clients...

  • Customs Manager

    6 months ago

    Laredo, United States Kuehne+Nagel Full time

    JOB DESCRIPTION Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Laredo is looking for a new Customs Manager to join our Customs team. Your Role Reporting to thee Branch Manager, The Imports- Brokerage Manager is responsible for the daily operations of the Imports...

  • Residential Real Estate Sales Associate

    3 weeks ago

    Laredo, Texas, United States Keller Williams Laredo Full time

    Job DescriptionLaunch a transformative career in real estate with Keller Williams Laredo.As a Showing Agent, you'll gain invaluable experience in the world of real estate, paving your way to becoming a successful agent. This role involves sales and lead generation, offering exciting commission-based income opportunities.We're looking for a bright, ambitious,...

  • Traffic Coordinator

    6 months ago

    Laredo, United States DLP Services Full time $13 - $18

    Position:Traffic CoordinatorDepartment:Imports into the US with certain Export requirementsJob Description (including but not limited to the points listed below):Receive and Review Paperwork (commercial invoices, packing lists etc.) for accuracy, completeness and confirm they meetCustoms & Border Protection (CBP) regulations and customer requirements...

  • Real Estate Sales Professional

    4 weeks ago

    Laredo, Texas, United States Keller Williams Laredo Full time

    Job DescriptionTransforming house hunting into home finding requires a unique blend of passion, expertise, and dedication. As a Buyer's Agent at Keller Williams Laredo, you'll play a vital role in guiding our clients through the real estate journey, ensuring their experience is smooth, memorable, and enjoyable.Our ideal candidate is a savvy and energetic...

  • Real Estate Sales Associate

    4 weeks ago

    Laredo, Texas, United States Keller Williams Laredo Full time

    Unlock Your Potential in Real EstateAre you ready to embark on a transformative journey in the real estate industry? We're seeking a motivated and ambitious individual to join our high-performing luxury team as a Showing Agent.This role offers a unique opportunity to gain invaluable experience, develop your skills, and build a rewarding career in real...

  • Customs Manager

    4 weeks ago

    Laredo, Texas, United States Kuehne+Nagel Full time

    About the RoleWe are seeking a highly skilled Customs Manager to join our team at Kuehne+Nagel. As a key member of our Customs team, you will be responsible for the daily operations of the Imports Department, ensuring compliance with customs regulations and procedures.Your ResponsibilitiesManage the scheduling of team members to ensure efficient resource...

  • Southern Border Operations Vice President

    4 weeks ago

    Laredo, Texas, United States Gateway Recruiting Full time

    Job Summary:This role is responsible for overseeing the planning, execution, and management of all aspects of the Mexican business units. The Vice President, Southern Border Operations, will focus on delivering exceptional service and collaborating with the Business Development team to create a best-in-class client experience. They will foster a team...

  • Intermediate Air and Ocean

    1 week ago

    Laredo, United States Buckland Full time

    Who we areFor over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of...