CX Designer

Our financial services client is looking to hire a CX Designer. This role is: > 40 hours per week > 6 month contract > Hybrid (Charlotte or Minneapolis) The background / experience we are seeking in candidates: > 8+ years related expertise > 3+ years as a UX Designer > Someone who has built something for corporate Public Relations before > Broad expertise inclusive of user experience, interface design and content systems architecture. > Portfolio showcasing strategic/creative excellence across a broad spectrum of interactive touchpoints > Well versed in human-centered design tools, research, and documentation across a range of project types and complexities > Experience solving for operational issues (for example: providing content input templates, developing content calendars, managing SharePoints/Online Resources for initiatives, writing requirements) > Deep understanding of the relationship between brands and customers -- and the ability to convey that understanding > Experience in creating impactful, engagement-driving experiences (financial services experience is a plus) Day to Day: > Deliver human-centered design thinking through user flows, wireframes, information architecture, design and interaction requirements, and other planning and user experience documentation in agency projects > Leading discovery efforts, design exercises and project work sessions as needed to inspire and activate creative collaboration > Serving as an agency knowledge bank for user experience and channel specific requirements, trends and innovations > Digging for critical insights that drive project solutions and joining with the broader creative team to think conceptually during brainstorming and idea generation > Working with internal creative teams and clients in development and approval of strategic, interactive concepts from discovery through QA/delivery > Partnering with Account, Creative, and Production colleagues to ensure on-time and on-brief execution and delivery In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Benefits Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service. Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also: Email your resume in Word to: billy.carter@jobalert.creativecircle.com Please do NOT change the email subject line in any way. You must keep the JobID: : WC3-1821918 -- in the email subject line for your application to be considered.* Billy Carter - Recruiter, National Delivery Applicants must be authorized to work in the U.S.