Data Analyst for Genesys Telephony System
4 months ago
- Support and develop the migration of the existing Genesys i3 Dialer to the Genesys CX Cloud Platform.
- The contractors will possess specific skillsets to ensure a successful migration and provide ongoing support.
Top 5-10 responsibilities:
- Genesys Cloud design and Administrator, Knowledge of Genesys Architect, IVR.
- Experience with Dialer and Integrations, Text to Speech and ASR.
- Most have broad Genesys Cloud knowledge.
- Ideal candidate background: Knowledge of Pureconnect to Genesys Cloud CX support with broad knowledge of Genesys applications and best practices.
Skills/attributes preferred:
- Certifications and experience directly with implementation of Genesys migrations to the Cloud.
- Would desire a Genesys certified person so that they can directly open support tickets.
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