Front Desk Associate Murfreesboro Location

4 weeks ago

Franklin, United States The Lash Lounge Franklin - South Full time

OUR CULTURE:

The Lash Lounge is the premier salon for eyelash extensions with 125+ locations in the United States. We offer a complete menu of lash and brow services including extensions, lifting, tinting, threading, brow laminations and more. When our guests visit The Lash Lounge Franklin - South, they enter a luxurious retreat designed to rejuvenate from the inside out, so that they can face the world feeling beautiful and confident. We are a community built on love, loyalty and confidence.

WHO WE ARE HIRING:

We are looking for a highly motivated and experienced Front Desk Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money) and cultivating a positive work environment. You will be highly focused on customer service, membership sales, retail sales and scheduling. If you have a passion for sales and providing outstanding customer service, we would love to hear from you

RESPONSIBILITIES:

Greet visitors and provide an excellent guest experience

Book appointments in person or by phone

Increase membership sales and retail sales

Contribute to group operations, such as inventory maintenance

Maintain a clean and inviting, spa-like environment

REQUIRED SKILLS:

1+ years customer service or retail sales experience

Management experience is a huge plus as there is room for growth

Strong verbal communication and listening skills

Well organized and detail oriented

Initiates self-learning and is comfortable with educating guests on products and services offered

Exhibits sound judgment and a strong work ethic

Forms positive working relationships with team

Identifies additional tasks to be completed and willingly assists others

Ability to multitask in a fast-paced environment

Ability to work weekends and some evenings

Experience with MindBody Software is a plus

WHY JOIN OUR TEAM?

Hourly pay, commensurate with experience plus commissions on sales

Generous discounts on services and retail products

Opportunities for career growth and advancement

Job Type: Part/Full Time

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