IT Field Support Technician, IT Operations

3 months ago

Fremont, United States Tesla Full time

The IT field support team is the face of Tesla IT and acts as primary contact for our employees. This role will closely work with our user base and various IT staff to coordinate multiple projects, ensure day to day incidents are quickly addressed, and handle outages related to network infrastructure. The position will require onsite troubleshooting with the ability to work independently with minimal supervision. The ideal candidate should have a strong passion for technology and have experience in a fast-paced corporate environment. The candidate is expected to be based in Fremont, California, with some travel to Tesla's remote sites across North America.

Responsibilities

  • Deploy and support various endpoint systems which include desktop/laptop hardware, POS terminals, tablets, digital signage, printers, scanners, and telephony devices
  • Respond to requests and incidents from our employees daily
  • Proactively ensure the highest levels of systems and infrastructure availability in our remote environments
  • Diagnose site network infrastructure issues and address in advance of service disruptions
  • Work closely with multiple IT Operations teams to resolve issues and deploy equipment into the production environment
  • Understanding project requirements and developing project plans to deliver on time through collaboration with different teams within Tesla
  • Some planned travel to and from remote sites across regions, with occasional short-notice travel required
Requirements
  • Bachelor's Degree in Computer Science, Networking, Information Systems, or equivalent experience
  • Minimum of five years' experience with desktop (Windows, macOS, & Linux), infrastructure, network, and software support
  • Support experience with IPSec, SD-WAN, fiber, coaxial, and Cellular modem networks with the ability to log level 1 technical support tickets with service providers
  • Excellent understanding of networking components and technologies, including routers, firewalls, switches, access points, TCP/IP, DNS, DHCP, ARP, OSI model
  • Experience with Active Directory, JAMF, SCCM, Azure and Windows server environments
  • Experience in supporting Apple and Android mobile devices along with Intune MDM
  • PowerShell or Python experience is a plus
Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
  • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • LGBTQ+ care concierge services
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program
    • Expected Compensation

      $22.00 - $58.80/hour + cash and stock awards + benefits

      Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

  • Alarm Service Technician

    4 days ago

    Fremont, Nebraska, United States Federal Protection Inc Full time

    About UsFederal Protection Inc. is a leading provider of security solutions and services. Our mission is to protect people and assets by providing innovative security solutions and exceptional customer service.Job DescriptionWe are seeking a highly skilled Alarm Service Technician to join our team in the field operations department. The successful candidate...

  • Human Resources Director

    2 weeks ago

    Fremont, United States IT Resource Hunter Full time

    Job Title : HR Director Location : Fremont, CA5 days Onsite ****Candidate Must be from "fulfilment center like from Logistics, warehouse, procurement , retail, e-commerce or service delivery industry" *****we are looking for a Director, People Partner of Site Operations who will be a strong contributor to driving high value human resource service and support...

  • Human Resources Director

    1 week ago

    Fremont, United States IT Resource Hunter Full time

    Job Title : HR Director Location : Fremont, CA5 days Onsite ***Need somebody from Logistics, Distribution Center or fulfilment Center industry***we are looking for a Director, People Partner of Site Operations who will be a strong contributor to driving high value human resource service and support to our Fulfillment Centers and Logistics teams across the...

  • Human Resources Director

    1 day ago

    Fremont, United States IT Resource Hunter Full time

    Job Title : HR Director Location : Fremont, CA5 days Onsite ***Candidate Must be from amazon or Logistics or warehouse industry***we are looking for a Director, People Partner of Site Operations who will be a strong contributor to driving high value human resource service and support to our Fulfillment Centers and Logistics teams across the US. The role...

  • Human Resources Director

    2 hours ago

    Fremont, United States IT Resource Hunter Full time

    Job Title : HR Director Location : Fremont, CA5 days Onsite ***Candidate Must be from amazon or Logistics or warehouse industry***we are looking for a Director, People Partner of Site Operations who will be a strong contributor to driving high value human resource service and support to our Fulfillment Centers and Logistics teams across the US. The role...

  • Field Technician

    3 weeks ago

    Fremont, United States Pape Material Handling Inc Full time

    Job DescriptionJob DescriptionPAPE’ MATERIAL HANDLING, INC. – FREMONT, CA FIELD TECHNICIAN / MECHANIC:Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for not just another job, but a career? Pape’ Material Handling, the premier capital equipment dealer in the West, is seeking...

  • Field Technician

    4 weeks ago

    Fremont, United States Pape Material Handling Inc Full time

    PAPE’ MATERIAL HANDLING, INC. – FREMONT, CA   FIELD TECHNICIAN / MECHANIC: Do you love working on equipment and turning wrenches? Are you looking to grow your skills as a mechanic? Are you looking for not just another job, but a career? Pape’ Material Handling, the premier capital equipment dealer in the West, is seeking Field Technicians to join...

  • Network Support Technician

    2 days ago

    Fremont, California, United States Central California Army Recruiting Battalion Full time

    Key ResponsibilitiesAs a Network Support Technician, your key responsibilities will include:• Maintaining and troubleshooting military computer systems• Performing routine maintenance to ensure system efficiency• Identifying and resolving technical issues• Collaborating with other professionals in the field to identify and resolve technical issues•...

  • Android Software Development Expert

    2 weeks ago

    Fremont, California, United States Georgia IT Inc Full time

    RequirementsTo succeed in this role, you must have:Technical Requirements:5+ years of experience in software developmentStrong knowledge of Android and KotlinExperience with Jenkins and ScrumEducation:Bachelor's Degree in Computer Science or related fieldSoft Skills:Excellent communication and teamwork skillsAbility to work under pressure and meet deadlines

  • Mobile Application Developer

    1 day ago

    Fremont, California, United States Georgia IT Inc Full time

    Job Title: Mobile Application DeveloperThe successful candidate will be responsible for designing and developing high-quality mobile applications for Android devices. This is a full-time position at Georgia IT Inc, located in Fremont, CA. The estimated salary for this role is $150,000 - $200,000 per year.About the Role:As an experienced Android developer,...

  • Android Mobile App Developer

    1 day ago

    Fremont, California, United States Georgia IT Inc Full time

    Android Mobile App Developer Job DescriptionWe are looking for an experienced Android Mobile App Developer to join our team at Georgia IT Inc, located in Fremont, CA. The successful candidate will have a strong background in Android app development and excellent problem-solving skills. The estimated salary for this role is $140,000 - $190,000 per year.About...

  • Senior Android Software Engineer

    7 days ago

    Fremont, California, United States Georgia IT Inc Full time

    Senior Android Software Engineer Position AvailableWe are seeking an experienced Senior Android Software Engineer to join our team at Georgia IT Inc, located in Fremont, CA. The successful candidate will have a strong background in Android app development and excellent leadership skills. The estimated salary for this role is $160,000 - $220,000 per...

  • IT Operations Technician

    1 week ago

    Fremont, California, United States Tesla Full time

    About the RoleWe are looking for an experienced IT Operations Technician to join our team at Tesla. The successful candidate will be responsible for providing technical support to the manufacturing floor, including data processing, troubleshooting IT issues, maintaining printers, and implementing tactical support of changes.Key Responsibilities- Perform data...

  • Warehouse Associate

    7 months ago

    Fremont, United States EOS IT Solutions Full time

    WHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business...

  • Cardiac Catheterization Technician

    2 weeks ago

    Fremont, California, United States Trustaff Allied Full time

    Job Title: Cardiac Catheterization TechnicianAbout the OpportunityWe are seeking an experienced Cardiac Catheterization Technician to join our team. In this role, you will work closely with healthcare professionals to ensure seamless delivery of high-quality patient care. As a skilled technician, you will be responsible for operating various medical...

  • Automated Equipment Technical Support Technician

    2 days ago

    Fremont, California, United States Western Digital Full time

    About This Job OpportunityWe're hiring an experienced Automated Equipment Technical Support Technician to join our team at Western Digital. As a key member of our operations, you'll provide technical support for our automated equipment systems, ensuring they run smoothly and efficiently.This role offers a chance to leverage your skills in IT systems...

  • Senior Mobile Application Developer

    1 week ago

    Fremont, California, United States Georgia IT Inc Full time

    About Us: At Georgia IT Inc, we are passionate about developing innovative mobile applications that meet the needs of our customers. We are looking for a talented Android developer to join our team and contribute to the success of our company.Job Description:The successful candidate will have experience with Android development using Kotlin and will be able...

  • Android Developer

    3 weeks ago

    Fremont, United States Georgia IT Inc Full time

    Position - Android Developer Location - Fremont, CA Position type- 06 months Start Date Immediately Rate - DOE 6+ years of combined software/application development experience Kotlin, BDD, Android Experience with all phases of the development life cycle Experience developing mobile applications using Android, Kotlin. Created 1 or more applications...

  • Lead Kotlin Developer Position Fremont CA

    2 weeks ago

    Fremont, California, United States Georgia IT Inc Full time

    About UsGeorgia IT Inc. is a leading technology company specializing in mobile app development. We are committed to delivering innovative solutions that meet the evolving needs of our clients.As a Senior Android Software Engineer, you will play a key role in shaping the future of our products and services.Benefits:Competitive salary range: $120,000 -...

  • Mobile Development Specialist

    2 days ago

    Fremont, California, United States Georgia IT Inc Full time

    Job Summary: We are looking for a highly skilled Mobile Development Specialist to join our team at Georgia IT Inc. As an Android Developer, you will be responsible for designing, developing, and testing mobile applications using Android and Kotlin.About the Team: Our team is comprised of experienced professionals who are passionate about mobile development....