IT Operations Technician

3 days ago


Fremont, California, United States Tesla Full time
About the Role
We are looking for an experienced IT Operations Technician to join our team at Tesla. The successful candidate will be responsible for providing technical support to the manufacturing floor, including data processing, troubleshooting IT issues, maintaining printers, and implementing tactical support of changes.

Key Responsibilities
- Perform data processing tasks with high accuracy
- Collaborate with multiple departments in high-pressure urgent need scenarios
- Troubleshoot basic network, software, printing problems
- Troubleshoot hardware issues and replace hardware on both desktop and laptop PCs

What We Offer
- Competitive salary range of $22.00 - $52.20/hour
- Cash and stock awards
- Benefits such as Aetna PPO and HSA plans, family-building benefits, dental and vision plans, and more
- Opportunities for professional growth and development

Requirements
- Degree in Computer Science, Industrial Engineering, or Electrical Engineering, or equivalent experience
- 2 years' experience supporting Windows 7 and Windows XP desktop/laptop PCs
- Good understanding of Windows OS
- Proven experience with Microsoft Excel
- Competency in learning new software and functionality for out-of-the-box functionality in various production systems software
- Excellent communication skills

About Tesla
Tesla is a pioneering electric vehicle and clean energy company that is revolutionizing the transportation industry. Our mission is to accelerate the world's transition to sustainable energy through the production of electric vehicles, solar power systems, and energy storage products.
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