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Intake Worker II

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Waukesha, United States West Star Aviation Full time
Job Description

Whether it's helping cure hunger, providing emergency housing, or overcoming poverty, The Waukesha Salvation Army does it allHelp make a difference by serving those in need and apply today

The Intake Worker II (Shelter Advocate II) supports the Shelter Manager in oversight and coordination of all clients, intake staff, volunteers and activities of the Emergency Shelter of Waukesha Corps during designated shift. Work in collaboration with other staff members and departments.

About the role:

  • Manages, coordinates and oversees all shelter operations, taking appropriate action to facilitate efficient operation involving program participants, staff, property and supportive services
  • Assists with recording and maintaining daily statistical records of all shelter services on the weekdays
  • Monitors and records, or oversees, non-food donations to the shelter each day
  • Attends department staff meetings, community meetings, and other meetings as assigned
  • Adjusts intake/shelter workers schedules on weekdays as needed; provides shift coverage during employee absences
  • Supervises volunteers within the shelter program
  • Meets with the supervisor weekly to review shelter operations
  • Enters appropriate client records and monitors the accuracy of information in the HMIS
  • Trains and assists staff and volunteers regarding policies, procedures and record keeping
  • Evaluates new employees during employment orientation period, and reviews those with the supervisor
Education: High school diploma or equivalent; Associates degree preferred

Certifications: Valid Wisconsin Driver’s License with clearance to drive from TheSalvation Army’s insurance carrier

Experience:
  • Two years’ experience in Human Services desired, with one year of experience working with the homeless population.
  • Management experience preferred
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Additional Information

Who we are:

Our Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Our message is based on the Bible. Our ministry is motivated by the love of God. Our mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.

Why work for us?

The Salvation Army’s brand promises to Do theMost Good® - and it’s our employees that help us get there. At every level, you can have a real impact on your community through the work done inside our walls every day.

We are as impassioned about our employees as we are about our mission to help anyone in need without discrimination. Our culture reflects this quality, which makes our offices a seriously great place to work. Just walk inside our doors and you’ll quickly see that our employees are proud to support programs that make a difference.

The Salvation Army recognizes that peace of mind is important to employees and their families. Because of this, we offer :
  • Competitive Salary
  • Flexible schedules and a casual dress environment
  • Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
  • Tuition reimbursement
  • Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
  • Insurance benefits: excellent health, dental, vision, life, disability
    • Discounts available for pet insurance, auto insurance, and home insurance


Full-time employees scheduled to work 30 or more hours per week will be eligible for full benefits, including health, dental, vision and hearing benefits, basic and voluntary life benefits, holiday pay and paid time off, which is pro-rated based on their regularly scheduled work week.

Non-Exempt Employees: Health, dental, vision, and hearing benefits, as well as basic and voluntary life benefits, will begin on the first day of the month following 90 days of employment. If the completion of a 90-day waiting period occurs on the first day of the calendar month, coverage will begin on that day.