Pharmacy Automation Specialist NN

3 weeks ago

Naples, United States NCH Full time
  • DEPARTMENT: 27070 - Pharmacy NN
  • LOCATION: 11190 Health Park Blvd, Naples, FL, 34110
  • WORK TYPE: Full Time
  • WORK SCHEDULE: 8 Hour Day


ABOUT NCH

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.

JOB SUMMARY

The Automation Technician will oversee and maintain the automated medication delivery system. Develop an automation optimization action plan to maximize patient safety, productivity and cost effectiveness. Formulate adequate stocking levels of medications and inventory control for the automation system. Support department operations in compliance to regulatory agency requirements, functions, and record keeping. Develop and implement training programs for department staff and automation users. National certification as a Pharmacy Technician is required. Additional responsibilities include those of a pharmacy technician.

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Other duties may be assigned.
• Establishes adequate stock levels of medications in automated system through inventory control.
• Helps maintain Drug Master/Formulary in Connect-Rx.
• Monitors the Narcotic Vault for expired medications and adequate inventory levels.
• Responsible for the implementation and training of staff and automation users.
• Defines and maintains user-authorized access.
• Reconciles and verifies override medications. Updates override medication lists as needed.
• Reconciles manually admitted patients in system.
• Reconciles incorrect or failed AcuDose billing charges.
• Responsible for expired medication monitoring and removal procedures.
• Monitors controlled substance discrepancies, returning and wasting medication within the automated system.
• Acts a resource for AcuDose information to departmental and nursing staff.
• Maintains on-going quality assurance of the automated medication.
• Performs AcuDose operations (refills, returns, etc.) without discrepancies/errors.
• Willingly provides assistance to other pharmacy areas when asked to do so by Director or pharmacist on duty. Accepts and completes other assignments delegated by Pharmacy Management.
• Assists the Informatics Pharmacist to establish & implement Automation troubleshooting and downtime procedures. Contact technician for system problems.
• Strong interpersonal, communications and problem-solving skills.
• High - level ability to problem solve daily pharmacy issues.
• Gives appropriate information to caller, or relays questions as appropriate to a pharmacist. Provides feedback regarding problems and complaints, and offers constructive suggestions.
• Demonstrates organizational skills to prioritize multiple projects.
• Uses chain of command for problem solving and conflict resolution.
• Understands general medical terminology, drug nomenclature, physician orders, and approved hospital abbreviations.
• Can perform basic math functions using metric equivalents.
• Meets and exceeds the expectations of patients and all other customers we serve.
• Actively assists and supports departmental activities to ensure that operational and salary expenses are equal to or less than approved budget.
• Understands the principles and concepts of Performance Improvement. Looks for opportunities and solutions for process improvements and seeks to improve job skills.

EDUCATION, EXPERIENCE AND QUALIFICATIONS
• Minimum of High School or GED required.
• Minimum of 2 years of experience.
• Registered Pharmacy Tech State of Florida required.
• Basic computer knowledge: ability to operate a PC, create/save/print documents, input data

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