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Operations Support Specialist Ii

3 months ago


Naples, United States Collier County, FL Full time

**Job Summary**:
Performs varied advanced administrative, technical, and general assistance duties in support of division operations. Work involves coordinating, preparing, and processing varied administrative documents such as payroll, budget, purchasing, etc.; preparing a variety of operational documents, forms, reports, records, and summaries; entering data and retrieving information from division databases; and maintaining automated and manual files.

**Essential Functions**:

- Coordinates and provides operational support to assist in the management of divisional operations, programs, and services.
- Coordinates the activities of assigned support, administrative and office functions. Reviews and processes a variety of internal and external reports, forms, invoices, contracts, and related documents. Prepares related statistical summaries and narrative reports.
- Receives and responds to requests, inquiries, and complaints from the public, other jurisdictions, and other County divisions, departments, and sections. Prepares and proofreads correspondence for format, accuracy, and completeness. Coordinates activities with and provides information to outside contractors and service providers.
- Reviews and summarizes a variety of fiscal, statistical, and administrative information; prepares related reports and memoranda. Develops and revises division forms and report formats, as well as report preparation procedures. Develops, implements, and maintains a variety of file systems.
- Performs a variety of administrative duties for the division including preparing and/or processing budget, purchasing, payroll, and accounting documents. Coordinates the preparation of budget development documents; tracks expenditures and revenues; and prepares budget amendments. Records and deposits monies received by the division.
- Serves as liaison between the assigned division and Support Services divisions, including Information Technology, Human Resources, Risk Management, and/or Procurement Services.
- Enters data into division databases, to include information from administrative functions and from operational/program activities.
- Establishes and maintains automated and manual records and files.
- Provides assistance and information to internal and external callers and visitors regarding the division, its programs and services, and the administrative support functions. Refers callers/visitors to appropriate staff as needed.
- Performs special projects as assigned.
- Orders office supplies; makes travel arrangements and reservations; and maintains calendars for management staff or conference rooms.

**Minimum Qualifications**:

- Associate degree required.
- Three (3) years of related experience.
- Fingerprinting Required.

**Supplemental information**:

- Salary offers above the minimum pay grade may be considered based on qualifications.
- Essential Employees may be required to work during an undeclared or declared emergency. The County’s Administrative Office will determine who will be required to work on an incident-by-incident basis.
- This job posting is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position.