Service Writer
2 weeks ago
The Service Writer serves as the central point-of-contact for all automotive service and repair matters. The Service Writer's responsibility is to listen and thoroughly understand customer problems, arrange for an appropriate service/repair solution, and set/manage delivery expectations on the part of the customer and technician(s) alike. Acting as a trusted adviser, the Service Writer ensures that the proposed service/repair solution appropriately matches the service/repair requirement. The Service Writer's job is to earn repeat business and grow new business by delivering exceptional quality service and repair work that matches an honest and accurate estimate.
We are interested in recruiting an individual who has exceptional people skills (friendly, sincere, engaging) and is a problem-solver by nature. Although strong technical knowledge is desired, we are open to applicants who have an aptitude for automotive service and repair -- we will provide comprehensive training to the right individual. The ideal Service Writer candidate has a high school diploma/GED, an affinity for automotive maintenance/repair, an unrestricted driver's license and clean driving record, and a strong desire to learn and grow with our business.
COMPENSATION
- $17.50-$30.00/hour
RESPONSIBILITIES
- Greet customers with a smile and a helpful attitude
- Carefully listen to the customer with regard to request or issue
- Promptly arrange for vehicle service or repair action
- Develop a repair estimate based upon the technician's diagnosis
- Monitor service/repair action and inform customer of progress
- Generate invoices and handle payment transactions (cash, point-of-sale, or electronic payment media)
- Perform customer follow-up courtesy call to ensure delivery met expectations
- Perform marketing activities such as networking, calling upon businesses for fleet servicing, and promotions to existing and new clientele
- Assist shop management in maintaining appropriate inventory levels, including the purchase of parts and materials
QUALIFICATIONS
- High school diploma/GED (advanced education desired)
- Exceptional customer service skills
- Exceptional listener and communicator (written and verbal)
- Point-of-sale and electronic payment media skills desired
- Sales experience desired
- Highly collaborative nature
- Current and unrestricted driver's license
- Able to operate a standard transmission
- Impressive work ethic
- Strong math skills
- Automotive technical knowledge a plus
BENEFITS
- Incentive Driven Pay
- Advancement Opportunities
- Benefits (for Full Time Positions)
- Section 125 Flexible Spending Plan
- Health
- Paid Vacation
- Paid Holidays
- Online Learning System
- Five Day Work Week
- Uniforms
-
Service Writer
7 days ago
Colorado Springs, United States Midas Colorado Springs (Nevada Ave) Full timeThe Service Writer serves as the central point-of-contact for all automotive service and repair matters. The Service Writer's responsibility is to listen and thoroughly understand customer problems, arrange for an appropriate service/repair solution, and set/manage delivery expectations on the part of the customer and technician(s) alike. Acting as a trusted...
-
Service Writer
7 days ago
Colorado Springs, United States Midas Colorado Springs (8104 N Academy Blvd) Full timeThe Service Writer serves as the central point-of-contact for all automotive service and repair matters. The Service Writer's responsibility is to listen and thoroughly understand customer problems, arrange for an appropriate service/repair solution, and set/manage delivery expectations on the part of the customer and technician(s) alike. Acting as a trusted...
-
Service Writer
7 days ago
Colorado Springs, United States Midas Colorado Springs (Stetson Hills Blvd) Full timeThe Service Writer serves as the central point-of-contact for all automotive service and repair matters. The Service Writer's responsibility is to listen and thoroughly understand customer problems, arrange for an appropriate service/repair solution, and set/manage delivery expectations on the part of the customer and technician(s) alike. Acting as a trusted...
-
Service Writer
12 hours ago
Colorado Springs, United States Midas Colorado Springs (Stetson Hills Blvd) Full timeThe Service Writer serves as the central point-of-contact for all automotive service and repair matters. The Service Writer's responsibility is to listen and thoroughly understand customer problems, arrange for an appropriate service/repair solution, and set/manage delivery expectations on the part of the customer and technician(s) alike. Acting as a trusted...
-
Service Writer
2 weeks ago
Colorado Springs, United States Midas Colorado Springs (4055 N Academy Blvd) Full timeThe Service Writer serves as the central point-of-contact for all automotive service and repair matters. The Service Writer's responsibility is to listen and thoroughly understand customer problems, arrange for an appropriate service/repair solution, and set/manage delivery expectations on the part of the customer and technician(s) alike. Acting as a...
-
Service Writer
2 weeks ago
Colorado Springs, United States Midas Colorado Springs (8104 N Academy Blvd) Full timeThe Service Writer serves as the central point-of-contact for all automotive service and repair matters. The Service Writer's responsibility is to listen and thoroughly understand customer problems, arrange for an appropriate service/repair solution, and set/manage delivery expectations on the part of the customer and technician(s) alike. Acting as a...
-
Service Writer
10 hours ago
Colorado Springs, United States Midas Colorado Springs (8104 N Academy Blvd) Full timeThe Service Writer serves as the central point-of-contact for all automotive service and repair matters. The Service Writer's responsibility is to listen and thoroughly understand customer problems, arrange for an appropriate service/repair solution, and set/manage delivery expectations on the part of the customer and technician(s) alike. Acting as a trusted...
-
Service Writer
1 week ago
Lithia Springs, United States Werner Enterprises Full timeOur Service Writers open and close repair orders, inputting data into the computer for work orders, answering phones, and providing customer service to company drivers and owners/operators in the form of providing updates on the status of their repai Writer, Service, Retail, Transportation, Repair
-
Content Writer
2 weeks ago
Colorado Springs, United States Brandout Social Full timeJob DescriptionJob DescriptionBrandout Social in Colorado Springs, CO is calling every innovative soul with a knack for content writing to apply to join our amazing social media team as a part-time Remote Content Writer - Copywriter!WHY YOU SHOULD JOIN OUR SOCIAL MEDIA TEAMWe are a purpose-driven organization that invests in our employees while truly caring...
-
Copywriter - Social Media Content Writer
2 weeks ago
Colorado Springs, United States Brandout Social Full timeJob DescriptionJob DescriptionBrandout Social is currently hiring for a part-time Remote Copywriter - Social Media Content Writer to research, write, and edit content for a variety of projects, including print, web, mobile, video, and social media in the Colorado Springs, CO area. This content writing position earns a competitive base pay of $20/hour with...
-
Technical Writer
7 days ago
Colorado Springs, United States Modern Technology Solutions Full timeOwn Your Future. Modern Technology Solutions, Inc. (MTSI) is searching for a Technical Writer (Senior) to support United States Space Force (USSF). This position will be located in Colorado Springs, CO Why is MTSI known as a Great Place to Work? Interesting Work: Our co-workers support some of the most important and critical programs to our national...
-
Content Writer
2 months ago
Tarpon Springs, United States Plaxonic Inc Full timeWe are looking for a Content Writer to join our editorial team and enrich our websites with relevant unique and impressive content. Responsibilities include conducting thorough research on industry-related topics generating ideas for new content types and proof-reading articles before publication. Ultimate goal is to deliver quality writing piece that...
-
Documentation Specialist 2
1 month ago
Colorado Springs, United States Davidson Full timeJob Description:Davidson Technologies is seeking a Documentation Specialist 2 in Colorado Springs, Colorado. The Threat Modeling Center is responsible for the development and delivery of high-fidelity threat modeling products in support of MDA and MDA’s Ballistic Missile Defense System. Position Overview: This Technical Editor and Writer 2 position...
-
Content Writer
2 months ago
Tarpon Springs, Florida, United States Plaxonic Inc Full timeWe are looking for a Content Writer to join our editorial team and enrich our websites with relevant unique and impressive content. Responsibilities include conducting thorough research on industry-related topics generating ideas for new content types and proof-reading articles before publication. Ultimate goal is to deliver quality writing piece that...
-
Technical Writer with Security Clearance
1 month ago
Colorado Springs, United States Leidos Full timeR-00124456 Description Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on dedication to do the right thing for our...
-
Service Advisor
3 days ago
Colorado Springs, United States Meineke - 2970 Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceProfit sharingBenefits/PerksCompetitive CompensationCareer AdvancementTraining and DevelopmentComprehensive Benefits PackageEmployee DiscountsPositive Work EnvironmentLocally-OwnedCutting-Edge Tools and Equipment:Work-Life BalanceJob SummaryWe are looking for a Service...
-
Service Manager
2 weeks ago
Colorado Springs, United States Potestio Brothers Equipment Full timeJob DescriptionJob DescriptionPotestio Brothers Equipment is a full service John Deere Dealer specializing in Agricultural, Construction, Land Care, and Turf equipment. Potestio Brothers offers a friendly and safe working environment, competitive pay, paid time off, and health benefits to foster a professional, service oriented customer experience. We are an...
-
Service Advisor
6 days ago
Colorado Springs, United States AutoNation, Inc. Full timeAutoNation Dodge Ram Colorado Springs At AutoNation we strive to create a positive and challenging workplace environment that promotes excellence and achievement. We aim to deliver the very best experience possible to our customers and our employees. We are looking for a dedicated and motivated Automotive sERVICE ADVISOR who shares that same passion as we...
-
MVS/Service Manager
7 days ago
Colorado Springs, United States Bridgestone Americas Full time**Company Overview** Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service...
-
Technical Writer
2 weeks ago
Colorado Springs, Colorado, United States Hexure (formerly Insurance Technologies) Full timeDescriptionPosition SummaryThe position is responsible for writing and maintaining technical documentation within the product development cycle. This position reports to the Product Management Team.About UsJoin a team where we encourage creativity and innovation, champion teamwork and are committed to being the best. In this environment we strive to provide...