Low-Code Digital Application Builder
2 weeks ago
Duration: 12 Months (Tentative)
Location: Boston, MA (Remote)
Summary:
The Client's Department is sourcing a Low-Code Digital Application Builder to create digital applications for service delivery and internal workflows across city government, with particular emphasis on using Knack.Analyzes, designs, customizes and implements programs, systems and procedures to meet complex requirements and specifications. Conducts analyses of difficult user needs and applications using advanced tools and techniques. Conceptualizes designs, codes, debugs, tests and documents computer programs. Experience with object oriented programming and programming graphic user interfaces (GUI) for a wide variety of operating systems. Skill and ability with relational database concepts and Structured Query Language (SQL).
RESPONSIBILITIES:
• Collaborate with cross-functional teams to support and maintain existing low-code Knack applications, as well as scope, design, build, test, and launch new low-code digital applications that simplify and automate internal processes and create smooth and welcoming experiences for residents engaging with city services.
• Develop documentation throughout the application development life cycle.
• Troubleshoot and correct problems. Ensure the applications are well-maintained.
• Thoroughly test and ensure quality as new and modified solutions are released.
• Propose solution options to diverse stakeholders and support decision-making on technical design choices.
• Know what data needs to be captured and measured, and build in necessary instrumentation while keeping user experience at top of mind.
• Ensure that the platform(s)'s configuration is compliant with organizational requirements and data management best practices.
• Build and maintain integrations with other City of Boston systems to remain compatible with data integration and security standards and remain consistent with current industry protocols.
• Buildout training & certification for internal application builders and owners. Coach and support cohorts of builders.
• Collaborate with teams to scope and execute the migration of existing Knack applications to other no-code platforms that better meet the needs of the City of Boston.
• Evaluate and recommend appropriate no-code/low-code platforms based on the specific requirements of the applications including their technical needs and integrations.
• Assist in project planning and estimation.
• Perform related work as required.
REQUIREMENTS:
• At minimum two (2) years of full-time, or equivalent part-time, experience building no-code or low-code applications for customer facing and internal workflows. Relevant and applicable project or bootcamp experience can be substituted for work experience.
• Experience building in Knack (including data management, complex automations and formulas, clean multi-faceted interfaces, user access management and integrations) is strongly preferred.
• Experience with Javascript
• Additional experience in UI/UX design, service design, product management, or software development is a plus.
• Experience with WYSIWYGfrontend platforms (Softr, Bubble, etc) and Integration-as-a-service platforms (Zapier, Make, etc) is a plus.
• Experience working with agile methodologies and on cross-functional software development teams.
• Knowledge of version control (e.g., Git) and development best practices.
• Familiarity with web and mobile user interface design best practices.
• Have a user-centric philosophy of application development, with a strong desire to understand underlying user needs and the ability to effectively serve them with well-designed technology.
• Strong candidates will be able to work independently with little direct oversight and will welcome collaboration with diverse stakeholders, executives, and peers.
• Must have strong written and verbal communications skills and have demonstrated an ability to work effectively in a team environment.
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