I. T. Support Specialist
4 weeks ago
IT SUPPORT SPECIALIST
Department: 110/Information Technology Exempt: No
Reports To:IT Director Pay Grade 116/Wage: $17.40/hour
Position Type: Full-Time Hours: 40 hrs/week
Job Summary:
Provide technical assistance and support for incoming queries, either in person or over the phone, related to software, computer systems, and hardware issues. Writes training manuals and documents solutions. Train computer users. The employee performs administrative duties, to include budgetary and purchasing functions.
Job Description:
DUTIES & RESPONSIBILITIES
-
Performs Enterprise Resource Planning Software Support
-
Performs end user support
-
Performs IT related support
-
Maintains Equipment inventory
-
Maintains Software Licensing Compliance
-
Performs VOIP phone support
-
Performs administrative duties for the department
-
Performs other duties as assigned
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
-
Considerable knowledge of the utilization, operation and care of computer and related electronic computer equipment and phone system.
-
Capability to learn and support ERP and windows software.
-
Must be detailed in documenting resolution, training and administrative support.
-
Must be able to communicate effectively with team and customers.
EDUCATION AND EXPERIENCE REQUIREMENTS
-
High school or general education degree (GED) from an U.S. Department of Education accredited institution is required.
-
Supplemental course work in computer science or two (2) years IT work experience equivalent is required.
-
An equivalent combination of education, experience and training which provides the required knowledge, skills and abilities may be considered for minimum requirements.
LANGUAGE SKILLS
-
Ability to clearly and effectively communicate both verbally and in writing.
-
Ability to develop and maintain good personal and working relationship with other employees.
REASONING ABILITY
-
Considerable ability to learn, apply and assist others in new procedures and program and equipment requirements is required.
-
Ability to follow and apply common sense understanding, to carry out instructions furnished in written and oral form.
OTHER SKILLS AND ABILITIES:
To perform the job successfully, an individual must demonstrate the following competencies:
- Problem Solving, Planning/Organizing - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions. Prioritizes and plans work activities; uses time efficiently.
- Oral and written communication - Speaks and writes clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings and presents numerical data effectively and to read and interpret written information.
- Change Management - Develops workable implementation plans; communicates changes effectively.
- Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
- Organizational Support - Follows policies and procedures; completes tasks correctly and on time; supports organization's goals and values.
- Strategic Thinking - Develops strategies to achieve organizational goals; adapts strategy to changing conditions.
- Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
- Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
- Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time.
- Dependability - Follows instructions, responds to management direction; takes responsibility for own actions.
WORK ENVIRONMENT/ADA: The employee will work inside an office environment and may be required to sit for long periods of time while looking at a computer screen. The employee must have good finger dexterity.
Lifting: Lift up to 45 Pounds Vision: 20/20 or Corrected to 20/100
Environment: Office Work Hearing: Normal Noise Levels for Work Environment
*Class Descriptions are not intended to be restrictive. The use of (or absence of) a particular illustration of duties shall not be held to exclude or limit the authority of a Department Head to assign other duties which are similar and related to work.
We have other current jobs related to this field that you can find below
-
Work Management Specialist I or II
3 weeks ago
Deland, United States Duke Energy Corporation Full timeMore than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and...
-
Computer Support Analyst I/II
6 days ago
DeLand, Florida, United States County of Volusia FL Full timeThe County of Volusia is seeking a Computer Support Analyst I/ II for the Information Technology division.This position is located in DeLand, Florida and is responsible for:Computer Support Analyst I: Entry-level position performing technical and pr Support Analyst, Information Technology, Analyst, Computer, Support, Technology
-
Specialist I, Collections
2 weeks ago
DeLand, United States DAVITA Full time3000 DaVita Way, Deland, Florida, 32724-2039, United States of America - GENERAL PURPOSE OF THE JOB The Specialist I, Collections (Lab) is to secure maximum reimbursement on all claims based on payer terms. Applies the knowledge and skills to complete a wide range of tasks at a level which meets department standards and ensures goals and objectives are...
-
IT Support Specialist
3 weeks ago
DeLand, United States AdventHealth Full timeAll the benefits and perks you need for you and your family: - Benefits from Day One - Paid Days Off from Day One - Student Loan Repayment Program - Career Development - Whole Person Wellbeing Resources - Mental Health Resources and Support Our promise to you: Joining...
-
IT Support Specialist
1 week ago
DeLand, United States AdventHealth Information Technology Full timeAll the benefits and perks you need for you and your family: - Benefits from Day One - Paid Days Off from Day One - Student Loan Repayment Program - Career Development - Whole Person Wellbeing Resources - Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a...
-
Work Management Specialist I or Ii
2 months ago
DeLand, United States Duke Energy Full timeMore than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and...
-
Clinical Support I
2 weeks ago
DeLand, United States DAVITA Full time3000 Davita Way, Deland, Florida, 32724-2039, United States of America - Job Description GENERAL PURPOSE OF THE JOB The Support I, Clinical (Lab) receives, prepares and accessions laboratory specimens for designated departments/locations prior to laboratory analysis and testing along with performing specimen accessioning, data entry, processing and other...
-
IT Support Specialist
6 days ago
DeLand, United States AdventHealth Full timeAll the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging...
-
Environmental Specialist I
7 days ago
DeLand, Florida, United States Volusia County, FL Full timeMajor Functions Salary - $22,299.00 annually. Please note the salary above is based off part-time hours, this position is 20 hours/weekThe County of Volusia is seeking a 20-hour-per-week Environmental Specialist I for the Environmental Management Division. This position is located in DeLand, Florida, and will be responsible for professional work conducting...
-
Project Specialist
2 months ago
DeLand, United States The Lemoine Company Full timeJob DescriptionJob DescriptionLEMOINE, a Great Place to Work®-Certified company, is looking for a Project Specialist The Project Specialist assists in scope of work tracking and coordination, project reporting, document/vendor coordination, ensuring safety compliance, and maintaining strong client relationships to ensure successful project execution. All...
-
Project Specialist
3 weeks ago
DeLand, United States The Lemoine Company Full timeJob DescriptionJob DescriptionLEMOINE, a Great Place to Work®-Certified company, is looking for a Project Specialist The Project Specialist assists in scope of work tracking and coordination, project reporting, document/vendor coordination, ensuring safety compliance, and maintaining strong client relationships to ensure successful project execution. All...
-
Office Specialist I
3 weeks ago
DeLand, United States County of Volusia, FL Full timeSalary: $16.32 Hourly Location : Deland FL 32720, FL Job Type: Full-Time Job Number: 24-00088 C Department: Finance Opening Date: 05/07/2024 Closing Date: Continuous Major Functions The County of Volusia is seeking an Office Specialist I for the Information Technology Division. This position is located in DeLand, Florida and provides routine clerical,...
-
Specialist, Claims Processing
2 weeks ago
DeLand, United States DAVITA Full time3000 Davita Way, Deland, Florida, 32724-2039, United States of America GENERAL PURPOSE OF THE JOB The Specialist I, Claims Processing (Lab) processes invoices received from hospitals/independent laboratories. This position ensures the integrity of payments and/or denials issued for all laboratory services provided by nonDaVita Facilities. Must be detailed...
-
Contract Employee
4 weeks ago
Deland, United States Volusia County, FL Full timeMajor Functions * This is a contract position and does not provide any Volusia County Benefits* Please submit resumes to TAHannah@volusia.org The County of Volusia's Environmental Management Division is seeking an experienced and highly motivated Contract Employee - Environmental Specialist I -Working Title: Environmental Permitting Inspector. This...
-
Contract Employee
2 weeks ago
Deland, United States Volusia County, FL Full timeMajor Functions * This is a contract position and does not provide any Volusia County Benefits* Please submit resumes to TAHannah@volusia.org The County of Volusia's Environmental Management Division is seeking an experienced and highly motivated Contract Employee - Environmental Specialist I -Working Title: Environmental Permitting Inspector. This...
-
Contract Employee
2 months ago
DeLand, United States County of Volusia FL Full timeThis is a contract position and does not provide any Volusia County Benefits - Please submit resumes to TA - Hannah@volusia.org. The County of Volusia's Environmental Management Division is seeking an experienced and highly motivated Contract Employe Environmental, Environmental Specialist, Permit, Management, Contract, Employee, Industry
-
DeLand, United States Stetson University Full timeThe Interlibrary and Circulation Specialist supports Stetson University by providing excellent customer service to all library users and by locating and borrowing materials from other libraries for Stetson library users. Serving as a member of the duPont-Ball Library Team, the ILL and Circulation Specialist will be responsible for tasks involved in the...
-
Retail Associate
1 week ago
DeLand, United States City Electric Supply Full timeJob DescriptionJob DescriptionIf you're looking to jumpstart your career within the essential electrical industry, now's your chance! We're City Electric Supply, and we're hiring a full-time Retail Associate - Parts Driver to become a crucial part of our daily operations and make a real difference for our clients. Our Deland, FL store needs...
-
Retail Associate
7 days ago
DeLand, United States City Electric Supply Full timeJob DescriptionJob DescriptionIf you're looking to jumpstart your career within the essential electrical industry, now's your chance! We're City Electric Supply, and we're hiring a full-time Retail Associate - Driver to become a crucial part of our daily operations and make a real difference for our clients. Our Deland, FL store needs an...
-
Guest Care Specialist
4 weeks ago
DeLand, United States Tire Choice Auto Service Centers Full timeJob DescriptionJob DescriptionCompany DescriptionMonro Inc. is a leader in the automotive maintenance and repair services industry. We are the country’s top company-owned automotive repair chain, and our success is driven by employing great people who commit every day to putting our guests first--selling them only what they need and making sure the work...
