IT Sys Integration Analyst

4 weeks ago

Arlington, United States SAIC Full time

Description SAIC is has an opening for an IT Systems Integration Analyst to support our team in Arlington VA. Responsibilities include: Provide active onsite operations, monitoring, and troubleshooting of IT systems and subsystems via various tools to support enterprise services to worldwide customer base. Familiarity with Organizational Messaging system (OMS) formerly (Autodin), servicing D.O.D, Government, and contractor agencies. Through the use of various IT tools members are expected to identify performance issue, isolate fault(s), correct fault(s), and escalate, when necessary, within Service Level Agreements. Must be detail oriented and document all worked performed via appropriate ticketing/tracking system. Collaborate closely with customers, other teams, and management to resolve incident(s) via verbal and written communications while providing regular updates until incident(s) are resolved. Must be able to provide summary reports to both technical and non-technical individuals that address identification of the incident(s), steps taken resolve incident(s), and root cause of incident(s). Must be proficient with Microsoft Office Suite. Perform Administrator functions, including creation, modification, and deletion of accounts across various systems. Perform workstation and server patching and other duties as they apply to supporting Tier III initiatives. Shift Schedule available. 7 a.m.-7 p.m. Sunday –Tuesday and every other Wednesday. Qualifications Required: Bachelor’s degree in Computer Science or related IT or technical field and 2+ years’ experience Experience may be considered in lieu of degree. Active TS clearance. Active DoD 8140 IAT Level II cyber certification or better. Minimum 1 Year experience in Tier II / III Support operations. Proficiency with Monitoring, Ticketing, Troubleshooting, and Reporting tools. Hands on experience with Server Administrations including virtualization. Commitment to adapting and adhering to best practices. Attention to detail and professionalism. Desired: Experience with Organizational Messaging Systems (OMS) and subsystems including AMHS,ECGS,ITS, and MCS. Hands-on experience with VMWare, SCOM, Remedy and Splunk. Active DoD 8140 IAT Level III certification Required: Bachelor’s degree in Computer Science or related IT or technical field and 2+ years experience. Experience may be considered in lieu of degree. Active TS clearance. Active DoD 8140 IAT Level II cyber certification or better. Minimum 1 Year experience in Tier II / III Support operations. Proficiency with Monitoring, Ticketing, Troubleshooting, and Reporting tools. Hands on experience with Server Administrations including virtualization. Commitment to adapting and adhering to best practices. Attention to detail and professionalism. SAIC accepts applications on an ongoing basis and there is no deadline. Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site. REQNUMBER: 2415521 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

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