IT Sys Integration Analyst

2 weeks ago


Arlington, United States SAIC Full time

Description

SAIC is has an opening for an IT Systems Integration Analyst to support our team in Arlington VA. 

Responsibilities include:

  • Provide active onsite operations, monitoring, and troubleshooting of IT systems and subsystems via various tools to support enterprise services to worldwide customer base.
  • Familiarity with Organizational Messaging system (OMS) formerly (Autodin), servicing D.O.D, Government, and contractor agencies.
  • Through the use of various IT tools members are expected to identify performance issue, isolate fault(s), correct fault(s), and escalate, when necessary, within Service Level Agreements.
  • Must be detail oriented and document all worked performed via appropriate ticketing/tracking system.
  • Collaborate closely with customers, other teams, and management to resolve incident(s) via verbal and written communications while providing regular updates until incident(s) are resolved.
  • Must be able to provide summary reports to both technical and non-technical individuals that address identification of the incident(s), steps taken resolve incident(s), and root cause of incident(s).
  • Must be proficient with Microsoft Office Suite.
  • Perform Administrator functions, including creation, modification, and deletion of accounts across various systems.
  • Perform workstation and server patching and other duties as they apply to supporting Tier III initiatives.

Shift Schedule available.

7 a.m.-7 p.m.  Sunday –Tuesday and every other Wednesday.

Qualifications

Required:

  • Bachelor’s degree in Computer Science or related IT or technical field and 2+ years’ experience Experience may be considered in lieu of degree.
  • Active TS clearance.
  • Active DoD 8140 IAT Level II cyber certification or better.
  • Minimum 1 Year experience in Tier II / III Support operations.
  • Proficiency with Monitoring, Ticketing, Troubleshooting, and Reporting tools.
  • Hands on experience with Server Administrations including virtualization.
  • Commitment to adapting and adhering to best practices.
  • Attention to detail and professionalism.

 Desired:

  • Experience with Organizational Messaging Systems (OMS) and subsystems including AMHS,ECGS,ITS, and MCS.
  • Hands-on experience with VMWare, SCOM, Remedy and Splunk.
  • Active DoD 8140 IAT Level III certification

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

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