Assistant Branch Manager

2 weeks ago

Plano, United States Heights Finance Full time
Overview

We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Assistant Manager supports all aspects of branch operations and is an opportunity to learn all aspects of managing, lending, personnel supervision and collections. Our dynamic team is goal-driven, focused on business growth, increased sales, and maintaining controlled delinquency.  

If you are a self-motivated individual with a career-oriented mindset, energized by delivering excellent customer service and hitting sales goals, then check out this opportunity 

Benefits: 

  • Uncapped monthly bonus opportunities 
  • Medical, dental, and vision insurance effective day 1 
  • 401K with some company match 
  • Paid Time Off 
  • Employee Relief Fund 

Hourly: $17.50 - $24.00

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average.  The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. 

Hours: Full Time, Monday through Friday, 8:30am to 5:30pm with an occasional evening or Saturday.  

Why you would love to work here: 

“I started my career with CURO as an Assistant Manager with no prior finance experience. I was eager to learn the business and grow with the company. Over the last 10 years, I have seen several promotions, and I am now a District Manager. I can honestly say that I enjoy the company I work for. CURO makes you feel like family and always takes care of their employees. “ 

– Grecia A., District Manager – Texas 

Responsibilities

What you will be doing: 

  • Welcome and assist every customer in a professional manner 
  • Process loan applications to determine customer eligibility 
  • Educate and upsell customers on all product offerings including loan options and insurance products 
  • Work with past due customers to bring their account current through collection calls 
  • Promote new loans to both existing and new customers through solicitation calls 
  • Assist the Branch Manager in all facets of branch operations and step in as a backup manager when needed 
Qualifications

What you should have: 

  • 1-2 years in the consumer finance, lending, or banking industries preferred 
  • Customer service mindset 
  • Experience in sales, collections, and/or lending 
  • Exceptional multitasking skills and effective time management 
  • Prior experience in supervisory roles in customer service or sales preferred 
  • High School diploma or equivalent; higher education such as associate or bachelor's degree is a plus 

This employer participates in E-Verify for US-based hires. 

#LI-Onsite 

#HeightsFinance

#HFCHP

Key Words: Customer Service, Loans, Financial Services, Management, Retail, Bank Teller, Lending, Collections

EEO Statement

CURO Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of CURO to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.

Notice to CURO job applicants: CURO will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized CURO representatives' email addresses will end in @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.

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