Surgical Coordinator
3 weeks ago
Responsible for scheduling ophthalmic surgeries at the ambulatory surgery center and local hospitals and liaising between patient and surgeon, facility, preop staff, etc. The position requires a good understanding of ophthalmic practice and insurance coverage, considerable attention to detail, the ability to communicate with patients, surgeons, coworkers, and supervisors, and a willingness to help in all areas.
List of Responsibilities/Duties
- Maintains surgical schedule for surgeons.
- Communicates with patients about:
- Scheduling;
- Preop testing and visits;
- Insurance requirements;
- Surgical consents;
- Facility ownership disclosures;
- Transportation requirements;
- Financial requirements and
- Financial hardship assistance.
- Contact facilities for scheduling.
- Arrange for preop testing.
- Schedules preop visits.
- Calls for necessary preauthorizations.
- Coordinates paperwork.
- Maintains patient confidentiality.
- Attends required meetings.
Minimum Education Requirements
- High school diploma or GED.
- Previous experience or training in this or a similar position.
- Consistently schedules surgery days to the mutual satisfaction of the patient, the surgeon, and the facility staff.
- Communicates to the patients in a manner that instills understanding and confidence about their upcoming procedure.
- Understands A-scans, electrocardiograms, IOL calculations, photos, and visual field testing.
- Understands the characteristics of common anterior segment and oculoplastic disorders.
- Understands and communicates well with patients about cataract surgery, YAG lasers, and oculoplastic procedures.
- Understands and follows procedures for surgical and procedural consent.
- Displays consistent professionalism.
- Is energetic and empathetic with patients.
- Consistently displays positive rapport with fellow employees.
- Cooperates with supervisory staff and physicians.
- Takes pride and ownership in success and image of Practice.
- Demonstrates initiative in accomplishing practice goals.
- Must be able to read data from and enter data into the computer.
- Must be able to write.
- Must be able to communicate via phone.
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