Customer Support Specialist

3 weeks ago


Ankeny, United States Cultura Technologies Full time

The company where you can make an impact and bring value.

Job Summary:
AgVision is an industry leader in developing powerful software and technology solutions for agribusiness.At AgVision, we have been creating quality, market-proven software for more than four decades We are looking for a dynamic Software Support Specialist to join our team
The AgVision Customer Support Specialist is a vital part of the team to help resolve customer software issues and questions. The support specialist works with a high degree of independence and exercises discretion and professional judgement in performing their daily duties and responsibilities.

Job Description:

As an active member of the Technical Support team, he/she assists and works closely with other team members as well members of (the Hardware/Technical Services, R&D and sales departments) in fully resolving customer issues and questions in a timely manner. With increased proficiency and knowledge, the employee is then able to conduct AgVision training of customers and to complete projects/assignments within the allotted timeframe.

The employee is expected to professionally address questions and issues via phone calls, written correspondence and on-line queries from AgVision customers regarding all AgVision software products.

He/she must ensure complete and thorough documentation (on-line and written) when troubleshooting customer calls and when conducting in-house (Alpha) AgVision software testing.

The employee also is an active participant in R&D projects/initiatives during the design, testing, beta testing and deployment of new software products. Some travel to customer sites may be required.

The employee must be able to quickly learn and become proficient in supporting all enhancements, changes, features and updates of the AgVision programs. The employee also is encouraged to provide innovative ideas and suggestions to management and to his/her peers.

  • Agriculture, accounting, or billing experience a plus


Worker Type:
Regular

Number of Openings Available:
1

  • Ankeny, United States Midwest Petroleum Equipment LLC Full time

    Job DescriptionJob DescriptionCUSTOMER SERVICE SPECIALISTPay: $18-$24Location: Des Moines (Ankeny), IAA few years ago, retail gas stations and private fuel system operators didn't have many options when it came to building or repairing their petroleum equipment. That's when Midwest Petroleum Equipment stepped in to shake things up. By providing...


  • Ankeny, United States Midwest Petroleum Equipment LLC Full time

    Job DescriptionJob DescriptionCUSTOMER SERVICE SPECIALISTPay: $18-$24Location: Des Moines (Ankeny), IAA few years ago, retail gas stations and private fuel system operators didn't have many options when it came to building or repairing their petroleum equipment. That's when Midwest Petroleum Equipment stepped in to shake things up. By providing...


  • Ankeny, United States Red Knight Solutions, LLC Full time

    Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Red Knight Solutions is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the...


  • Ankeny, United States Red Knight Solutions, LLC Full time

    Job DescriptionJob DescriptionOur mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships.Red Knight Solutions is looking for a part-time Field Specialist to join its Infrastructure Delivery...

  • Specialist,hub

    1 week ago


    Ankeny, United States AutoZone, Inc. Full time

    The Hub Specialist leads company initiatives and ensures maximum productivity in a safe environment, drives sales, and remains compliant with company procedures in accordance to AutoZone's expectation. Hub Specialist assists the Hub Coordinator in the completion of Hub market activities. Key Responsibilities * Assumes responsibility of Hub activities in...

  • Billing Specialist

    4 days ago


    Ankeny, United States Mom\'s Meals Full time

    The Billing Specialist is responsible for performing specified financial tasks in support of the day-to-day operations of the Billing/Revenue Cycle Department. Position Responsibilities may include, but not limited to Create billing reports of assigned agencies Submit accounts receivable claims and/or invoices for weekly/monthly billing of assigned...


  • Ankeny, United States Snyder & Associates Full time

    Overview: Snyder & Associates is an Iowa-founded, multidisciplinary civil engineering, planning, and design firm serving clients throughout the Midwest and nationwide for over 45 years. Today, we deliver our services through 13 locations in five states to a diverse range of clientele. These services include transportation, municipal services, public spaces,...


  • Ankeny, United States Ruan Full time

    Job Description On-site position located in Ankeny, IA. Schedule: Monday-Friday 10:30 PM-6:30 AM Ruan presents a great opportunity within the new Extended Operations Center that is changing the way Ruan does their business. Our team members will be trained to provide seamless support and business continuity to Ruan's operations team members and customers...


  • Ankeny, United States Old Dominion Freight Full time

    Customer Service Clerk page is loaded **Customer Service Clerk** **Customer Service Clerk** locationsAnkeny, IA time typeFull time posted onPosted 5 Days Ago job requisition idR-2022-8698 Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture. This role will successfully provide exceptional...

  • Matching Specialist

    1 week ago


    Ankeny, United States Four Oaks Family & Children Services Full time

    Job DetailsLevel Entry Job Location Ankeny Campus - Ankeny, IA Position Type Full Time Education Level High School Diploma or GED Job Shift 1st Shift Job Category Nonprofit - Social Services Position DetailsWhat you will do? As the Matching Specialist you will process HHS/JCS referrals for foster care placement matches. This position is responsible to...


  • Ankeny, United States Kwik Trip Full time

    Already a Kwik Trip Coworker?Follow this link to apply:myapps.kwiktrip.com Location: Kwik Star 1016 Minimum Starting Pay: $16.00 Shift: Variable Food/Guest Service coworkers: Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Food/Guest Service coworkers give the best customer and food...


  • Ankeny, United States Kwik Trip Full time

    Already a Kwik Trip Coworker?Follow this link to apply:myapps.kwiktrip.com Location: Kwik Star 1057 Minimum Starting Pay: $16.00 Shift: Variable Food/Guest Service coworkers: Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Food/Guest Service coworkers give the best customer and food...


  • Ankeny, United States U-Haul Full time

    Location: 1204 SE 16th Ct, Ankeny, Iowa 50021 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...


  • Ankeny, United States U-Haul Full time

    Location: 1503 S Ankeny Blvd, Ankeny, Iowa 50023 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...


  • Ankeny, United States U-Haul Full time

    Location: 221 SE Magazine Rd, Ankeny, Iowa 50021 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Ankeny, United States JEO Consulting Group Full time

    Job DescriptionJob DescriptionCompany OverviewJEO is not your typical engineering firm. We have a welcoming, fun, and laid-back culture that encourages communication and collaboration where our greatest strength is our team members. If you value great work-life integration and work best in a relaxed, supportive, and inclusive environment, we may be the place...


  • Ankeny, United States Kwik Trip Full time

    Already a Kwik Trip Coworker?Follow this link to apply:myapps.kwiktrip.com Location: Kwik Star 1016 Minimum Starting Pay: $16.00 Shift: Overnights Food/Guest Service coworkers: Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Food/Guest Service coworkers give the best customer and food...


  • Ankeny, United States Mom's Meals, a PurFoods Company Full time

    Job DescriptionPosition SummaryThe Compliance Specialist II is responsible for supporting the Director of Compliance/Privacy Officer in implementing and executing the compliance program within Mom’s Meals. Duties include managing payer audits, privacy, grievance, and critical incident reporting. Successful candidates contribute to a positive culture of...


  • Ankeny, United States Mom's Meals Full time

    The Compliance Specialist II is responsible for supporting the Director of Compliance/Privacy Officer in implementing and executing the compliance program within Mom's Meals. Duties include managing payer audits, privacy, grievance, and critical incident reporting. Successful candidates contribute to a positive culture of compliance at Mom's Meals. This...


  • Ankeny, United States Massage Envy Full time

    Overview Where Better Careers Begin!Massage Envy Ankney, 110 North Ankney Blvd. Do you have a passion for helping others? At the Massage Envy Ankeny franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help...