Systems Engineer

2 weeks ago

Plano, United States Ribbon Communications Full time

Job Description:

Ribbon is looking for a mid-level proven, highly successful sales engineer to support named customer accounts. The Systems Engineer will provide technical assistance to the Account Director and is responsible for all pre-sales technical efforts on those accounts. Preferably based in Dallas area.

The SE will work with the Account Director to identify revenue opportunities within a named account. The SE will coordinate and provide technical support to ensure that the best and most appropriate Ribbon solution is selected. It is the responsibility of the SE to help develop and present product and applications presentations to potential customers. The SE will act as lead technical resource on technical Bids, RFI's and RFP's directing the efforts of the Bids and Proposals Team at corporate. Successful candidate will provide high-level network architecture support and work with Professional Services to validate customer architecture. The SE will interface with Ribbon Product Marketing to review and plan for customer requirements. The SE will coordinate and lead lab trials directing a variety of resources. It will be required that the SE interface with customers and Ribbon engineering as issues arise, monitor bug fixes and track feature development in code releases and ensure that the relationship between Ribbon and the assigned account is strong. The SE will also conduct on-going technical presentations to various organizations within the assigned accounts to uncover future opportunities and to strengthen the business relationship.

Required Experience:

  • Proven 7-10 year sales support experience and established relationships in the Tier 1 carrier space
  • Comfortable presenting technical topics and driving technical and business discussions with high level executives within the target accounts.
  • Familiarity with VOIP and TDM voice networks
  • Familiarity with carrier IP networks (BGP, OSPF, VRRP) preferred.
  • Experience with Ribbon C20 product highly desirable. Additional Ribbon products preferable.
  • Thorough understanding of telephony concepts from a carrier perspective
  • Experience with SIP endpoints, IAD's, PRI/FXS gateways and customer premise devices would be nice to have
  • Self-motivated with excellent communication, presentation, and writing skills, accomplished at Visio, Excel, Word, and PowerPoint.
  • BS with minimum 3 years of related work experience
  • Ability to travel 35-40% of the time.

Please Note:

"All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability."

US Citizens and all other parties authorized to work in the US are encouraged to apply.

Please Note:

'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'

US Citizens and all other parties authorized to work in the US are encouraged to apply.

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