Mortgage Lending Sales Manager

3 weeks ago


Louisville, United States Liberty Federal Credit Union Full time

Liberty FCU is currently seeking a Mortgage Lending Sales Manager to join the team in the Louisville area. Significant mortgage loan origination and proven leadership/managerial skills are required. This could be a producing or non-producing manager role depending on experience and situation. If interested, please proceed by clicking Apply.

Duties and responsibilities include but are not limited to the following:

  • Responsible for supporting the RVP of Mortgage Sales to effectively support and grow mortgage volume in the area.
    • Recruit and assist in the hiring process to continue to build our team.
    • Implement, manage and track goals for the individuals in the sales team.
    • Mentor, monitor and coach sales staff to build referral network and meet sales goals.
    • Provide guidance to sales staff regarding goals, service, procedures, and products.
  • Work with the RVP of Mortgage Sales to forecast monthly/annual production volumes and goals. Develop, recommend for approval, and implement strategy for achieving production goals.
  • Provide assistance in resolving member problems and concerns.
  • Facilitate credit union employee mortgage loans.
  • Continually build new business and member relations by representing and promoting the credit union at external functions while maintaining a positive and professional image.
  • Conduct research, analyze, and make recommendations for product enhancements and new mortgage programs.
  • Keep the RVP of Mortgage Sales informed of mortgage origination activities, needs, and issues. Prepare and submit applicable loan reports.
  • Conduct annual performance evaluations for direct reports.
  • Provide exceptional member service.
Qualifications:
  • Minimum 5 years of previous mortgage loan origination experience.
  • Minimum 3 years in a leadership or managerial role leading a sales team.
  • NMLS licensing and continuing education is required.
  • Working knowledge of conventional and government loan programs.
  • Experience with CRM and LOS system preferred.
  • Excellent time management skills, as well as verbal and written communication skills.
  • Utilize automated UW systems, LOS system, email and other technologies to issue point of sales approvals, lock-ins, and for customer service and follow up purposes.
  • Must adhere to all company procedures, policies and state/federal laws.
  • Must be able to achieve all aspects of job performance while adhering to the company Mission, Vision and Values.
  • Must have the ability to pass a background check and a pre-employment drug screening.

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

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