Customer Account Representative
1 month ago
The basic principles by which Klein Steel operates were established 50 years ago: listen to the customer; maintain great inventory; provide quick, dependable, friendly and accurate service; invest in new equipment and technologies; and always treat customers and employees fairly.. Total Customer Satisfaction is not just a cliché. It is our approach to doing business. There is no such thing as good enough at Klein Steel. And every team member knows it. We commit every resource for one purpose - to give you what you expect from our products, our team members and our company. Because you deserve nothing less than world-class quality, flexibility, speed and value. General Description: The Customer Account Representative develops and maintains strong partnerships with established and new customers. This team member will help grow and drive business by providing outstanding customer service in a quick sales cycle environment. Essential Duties and Responsibilities: Strengthen relationships with existing customer(s) and generate new and repeat sales by providing product and technical information in a timely manner. Demonstrate success through positive contribution towards team efforts, including gross profit, gross profit percentages and tonnage. Satisfy customer requirements and expectations, and earn new opportunity through incoming phone calls, faxes and emails from new or existing customer(s). Follow pricing structure, company procedures, matrices, and minimums to achieve goals, while using best judgment based on market condition and industry intelligence. Provide accurate information regarding availability of in-stock product, and recommend alternate products based on cost, availability or specifications. Accurately process customer transactions, including orders, quotes, payment or returns. Attend sales meetings, vendor training, or trade shows and read trade journals to remain current on consumer preferences. Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate’s Degree in business or related field; two to three years of metal industry experience, or a combination of education and experience. Basic print reading experience preferred. Ability to work in a team setting, amongst various departments. Ability to multi-task and prioritize in a rapidly changing environment. Must have strong mathematical skills and the ability to independently develop pricing for orders in compliance with company requirements. Must have a high degree of written and verbal communication skills, problem solving abilities and sound judgment. Proficiency with Microsoft Office and the Internet. Must be solutions oriented and have a high degree of ethics. Diversity, Equity, Inclusion & Equal Employment Opportunity at Klein Steel: Klein is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where Team Members excel based on personal merit, qualifications, experience, ability, and job performance. Reasonable accommodations may be made to the extent required under applicable law to enable individuals with disabilities to perform the essential functions of this position
We have other current jobs related to this field that you can find below
-
Customer Relations Support Photo
4 weeks ago
Rochester, United States Customer Engineering Services Full timeJoin Our Team Today! All new hires to CES are eligible for a $1000 sign-on bonus Do you value independence in planning out your workday? Hoping to find a company that values maintaining a work/life balance? Like the idea of a Monday-Friday daytime job. This position is an entry-level, field service position that is critical to our business. You will provide...
-
Customer Service Representative
2 weeks ago
Rochester, New York, United States Leoforce Full timeCustomer Service Representative / Client Service RepresentativeLocation: Rochester, NYAbout the Job:Join our team as a Customer Service Representative where you will have the opportunity to discover your passion and enhance your expertise in a solution-based service environment emphasizing partnership and accountability.Support inbound call queue handling...
-
Representative - Customer Billing
3 days ago
Rochester, United States Avangrid Full timeJob Title: Representative - Customer BillingLocation: 3 City Center, Rochester NYReports to: Supervisor - Customer Billing Work type: Office The hourly rate for this position is dependent on experience, ranging from $22.89 - $28.61. JOB SUMMARY:The essential duties of the Customer Billing Representative include review and analysis of company meter...
-
Customer Service Representative, Rochester, NY
2 weeks ago
Rochester, New York, United States AMICA MUTUAL INSURANCE COMPANY Full timeConduct professional telephone conversations to service existing accounts in a high call volume environment Problem-solve and use time effectively to multitask and prioritize work Work well with others in a team setting Gain customer trust and respec Customer Service Representative, Customer Service, Representative, Retail
-
Customer Service Representative
6 days ago
Rochester, United States Eastern Propane Full timeJob DescriptionJob Description Eastern Propane & Oil is Hiringa full-time service Customer Service Representative for our Inside Sales team in Rochester, NH! Voted as one of New Hampshire's "BEST PLACES TO WORK" in the Manchester Radio Group's #bestofthe603!Platinum level status for Veteran friendly employersWhy choose Eastern for your Career?Our...
-
Insurance Customer Service Representative
2 months ago
Rochester, United States Shawn Capelle Agency, Inc. Full timeJob DescriptionJob DescriptionAre you looking for an opportunity to put your skills to better use?Shawn Capelle Agency, Inc. in Rochester, Minnesota, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time Insurance Customer Service Representative. You will be using your professional demeanor, willingness to learn, and...
-
Customer Service Representative
4 weeks ago
Rochester, United States Leoforce Full timeJob DescriptionJob DescriptionPosition: Customer Service Representative / Client Service RepresentativeLocation: Rochester, NY ResponsibilitiesDiscover Your Passion and Develop Your Expertise.This is a solution-based service environment with an emphasis on partnership and accountability. Service Professionals at Paychex are passionate about customers’...
-
Customer Service Representative
4 days ago
Rochester, United States Leoforce Full timeJob DescriptionJob DescriptionPosition: Customer Service Representative / Client Service RepresentativeLocation: Rochester, NY ResponsibilitiesDiscover Your Passion and Develop Your Expertise.This is a solution-based service environment with an emphasis on partnership and accountability. Service Professionals at Paychex are passionate about customers’...
-
Customer Service Representative
1 week ago
Rochester, United States Leoforce Full timeJob DescriptionJob DescriptionPosition: Customer Service Representative / Client Service RepresentativeLocation: Rochester, NY ResponsibilitiesDiscover Your Passion and Develop Your Expertise.This is a solution-based service environment with an emphasis on partnership and accountability. Service Professionals at Paychex are passionate about customers’...
-
Floating Customer Service Representative
2 weeks ago
Rochester, Vermont, United States Bar Harbor Bank & Trust Full time** Floating Customer Service Representative - Rochester, VT** **Job Category****:** Retail Banking **Requisition Number****:** FLOAT01993 Showing 1 location **Job Details** **Description** Bar Harbor Bank & Trust is seeking to fill a full time Floating Customer Service Representative role for our Rochester, Vermont branch, while also covering our locations...
-
Insurance Customer Service Representative
1 week ago
Rochester, United States Shawn Capelle Agency, Inc. Full timeJob DescriptionJob DescriptionAre you looking for an opportunity to put your skills to better use?Shawn Capelle Agency, Inc. in Rochester, Minnesota, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time Insurance Customer Service Representative. You will be using your professional demeanor, willingness to learn, and...
-
Customer Service Representative
2 weeks ago
Rochester, United States ADMAR Construction Equipment & Supplies Full timeTo greet our customers, generate sales and rental revenue by providing a consultative sales approach with both walk in and call in customers. Provide outstanding customer service. Essential Functions: Act as the front line customer service provider a Customer Service Representative, Customer Service, Equipment Rental, Customer Experience, Representative,...
-
Customer Service Representative
4 weeks ago
Rochester, United States Leoforce Full timeJob DescriptionJob DescriptionPosition: Customer Service Representative / Client Service RepresentativeLocation: Rochester, NY ResponsibilitiesDiscover Your Passion and Develop Your Expertise.This is a solution-based service environment with an emphasis on partnership and accountability. Service Professionals at Paychex are passionate about customers’...
-
Customer Service Representative
1 month ago
Rochester, United States Eastman Kodak Full timeWorks closely with the customer and Kodak internal partners ensuring order to cash processing expectations are met. Multi-faceted role that supports warehouse facilities, supply chain, logistics, Sales, Service, and the credit/collections department. Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Service
-
Customer Service Representative
3 weeks ago
Rochester, United States Eastman Kodak Full timeWorks closely with the customer and Kodak internal partners ensuring order to cash processing expectations are met. Multi-faceted role that supports warehouse facilities, supply chain, logistics, Sales, Service, and the credit/collections department. Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Service by Jobble
-
Customer Support Representative
3 weeks ago
Rochester, United States Rochester Promotions Firm Full timeJob DescriptionJob DescriptionCH Promotions has proudly served the telecommunications industry for many years, working with Fortune 500 companies and expanding their reach. Our next focus is on the Southern California region as we continue to grow with our clients. We have just planted our roots here and are looking forward to making a big impact.What We Do:...
-
Customer Support Representative
6 days ago
Rochester, United States Rochester Promotions Firm Full timeJob DescriptionJob DescriptionCH Promotions has proudly served the telecommunications industry for many years, working with Fortune 500 companies and expanding their reach. Our next focus is on the Southern California region as we continue to grow with our clients. We have just planted our roots here and are looking forward to making a big impact.What We Do:...
-
Sports-Minded Customer Service Representative
4 weeks ago
Rochester, United States Rochester Promotions Firm Full timeJob DescriptionJob DescriptionOur Sports-Minded Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive two weeks of intensive hands-on...
-
Sports-Minded Customer Service Representative
3 weeks ago
Rochester, United States Rochester Promotions Firm Full timeJob DescriptionJob DescriptionOur Sports-Minded Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive two weeks of intensive hands-on...
-
Sports-Minded Customer Service Representative
2 weeks ago
Rochester, New York, United States Rochester Promotions Firm Full timeJob DescriptionJob DescriptionOur Sports-Minded Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. Upon joining our goal-driven, energetic team, the Customer Service Representative will receive two weeks of intensive hands-on...
