Insurance Customer Service Representative
2 weeks ago
Are you looking for an opportunity to put your skills to better use?
Shawn Capelle Agency, Inc. in Rochester, Minnesota, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time Insurance Customer Service Representative. You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve agency sales goals and service standards. Whether you have experience in the insurance industry or are looking to start down a new career path, this is the place for you.
No Previous Insurance Experience? No problem
If you have proven your customer service and communication skills in another industry and are ready to learn and grow, we can teach you everything you need to know about insurance. We will even pay for you to get your insurance license.
Are you a Licensed Insurance Customer Service Representative? Amazing
If you are an experienced insurance customer service representative looking for a new opportunity, this is the place for you. You will also benefit from additional training and development opportunities, making this the perfect opportunity to transfer your skills to our agency and grow your skills. We know you will be committed to providing the best possible service to our awesome clients.
If you are enthusiastic, willing to learn, and ready to provide an amazing experience for each of your clients, this is the role for you. Apply today
Benefits
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Retirement Plan
Evenings Off
Responsibilities
Process customer policy change requests.
Complete Evidence of Insurance requests.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Generating insurance quotes.
Provide exceptional customer service and support.
Be outstanding at relationship building.
Develop and maintain client relationships.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Excellent Communication/interpersonal skills.
Professional phone etiquette.
Great Customer Service Skills.
No insurance experience required but must be willing to learn
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