Admissions Specialist
4 days ago
Description: Respond professionally, promptly, and courteously to inbound calls, e-mails and faxed referrals and/or requests for treatment options Request placement and/or respond to inquiries regarding treatment options via outbound calls, e-mail, and/or other designated contacts Place outbound calls to Hospitals to complete placement requests Willing and able to partner with Field Operations to visit Doctor’s offices and Hospitals to build, enhance and/or establish those relationships. Adhere to performance metrics and quality assurance call standards Utilize all tools and resources to coordinate and complete the placement of a patient Maintain data forms e-faxed from the field and enter in the appropriate database Under the direction and supervision of the supervisor, develop and enhance processes to ensure effective growth within placements as well as treatment option modalities Build positive relationships with Hospitals, Discharge planners, Case Managers, & DaVita teammates across the Village and provide customer service excellence Achieve the metrics and goals set for the department Work during expanded/non-traditional hours to serve patients and teammates (in different time zones) Comply with all HIPAA regulations regarding patient information to assure confidentiality of patient health information (PHI) Ability & willingness to learn about Kidney Disease and related topics View Job Posting Details: Excellent customer relationship and inter-company network building skills First-class ‘Red Carpet’ customer-centered skills Ability to empathize with all customers under stressful circumstances and yet remain operationally effective and focused on business goal Organized, ability to multi-task with excellent time management and prioritization skills Attention to accuracy of details and relentless follow-through with a curious and investigative inclination Ability to proactively add knowledge gained to the CRM databases to improve processes and help refine procedures Ability/willingness to work overtime Ability to understand and follow DGS and DaVita employment policies and procedures Adherence to achieving the metrics and goals that are set for the department and receptivity to constructive feedback and development Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position Liaises with DaVita teammates at other locations to provide customer service excellence Perform other duties as assigned Able and willing to work overtime as required Understand and Follow DGS and DaVita processes. Understand and follow DGS and DaVita teammate policies and procedures Skills: Customer service, inbound calls, patient services, patient access, medical scheduling, patient intake, patient coordinator Top Skills Details: Customer service,inbound calls,patient services,patient access,medical scheduling,patient intake,patient coordinator Additional Skills & Qualifications: • Excellent customer relationship and inter-company network building skills • First-class ‘Red Carpet’ customer-centered skills • Ability to empathize with all customers under stressful circumstances and yet remain operationally effective and focused on business goal • High School diploma or equivalent required • Minimum of 6 months’ related experience required • Data entry speed of 25-40 keystrokes per minute required • Basic computer skills and proficiency in Microsoft Excel and Access Experience Level: Entry Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Admissions Specialist
2 weeks ago
Malvern, United States TEKsystems Full timeHybrid Admissions Specialist Malvern, PA - need to come into office 1x a MONTH Description: Respond professionally, promptly, and courteously to inbound calls, e-mails and faxed referrals and/or requests for treatment options Request placement and/or respond to inquiries regarding treatment options via outbound calls, e-mail, and/or other designated...
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Admissions Specialist I
2 weeks ago
Malvern, United States TalentBurst Full timeTitle: Admissions Specialist I Location: Malvern, PA (Hybrid) Duration: 5 Months ContractNote: They are in office for training(2-3 weeks) and then once a month after training Skills: Minimum of 6 months' related experience required Data entry speed of 25-40 keystrokes per minute required Basic computer skills and proficiency in Microsoft Excel and Access...
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Admissions Specialist I
7 days ago
Malvern, United States TalentBurst Full timeTitle: Admissions Specialist I Location: Malvern, PA (Hybrid) Duration: 5 Months Contract Note: They are in office for training (2-3 weeks) and then once a month after training Skills: Minimum of 6 months' related experience required Data entry speed of 25-40 keystrokes per minute required Basic computer skills and proficiency in Microsoft Excel and...
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Admissions Specialist I
1 week ago
Malvern, United States TalentBurst Full timeTitle: Admissions Specialist I Location: Malvern, PA (Hybrid) Duration: 5 Months ContractNote: They are in office for training(2-3 weeks) and then once a month after training Skills: Minimum of 6 months' related experience required Data entry speed of 25-40 keystrokes per minute required Basic computer skills and proficiency in Microsoft Excel and Access...
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Admissions Specialist I
1 week ago
Malvern, United States TalentBurst Full timeTitle: Admissions Specialist I Location: Malvern, PA (Hybrid) Duration: 5 Months Contract Note: They are in office for training (2-3 weeks) and then once a month after training Skills: Minimum of 6 months' related experience required Data entry speed of 25-40 keystrokes per minute required Basic computer skills and proficiency in Microsoft Excel and...
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Admissions Specialist
2 weeks ago
Malvern, United States Rose International Full time**Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**Description:ESSENTIAL DUTIES AND RESPONSIBILITIES:Respond...
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Admissions Specialist
2 days ago
Malvern, United States TEKsystems Full timeDescription: Respond professionally, promptly, and courteously to inbound calls, e-mails and faxed referrals and/or requests for treatment optionsRequest placement and/or respond to inquiries regarding treatment options via outbound calls, e-mail, and/or other designated contactsPlace outbound calls to Hospitals to complete placement requestsWilling and...
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Intake Specialist
3 days ago
Malvern, United States Haven Behavioral Healthcare Full timeJob Description Intake Specialist Part-Time Every Saturday Night (7p-7:30a) - New Facility in West Chester, PA! Haven Behavioral Hospital of West Chester is opening a new 72-bed facility providing high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence...
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Tech Admissions Specialist
2 weeks ago
Malvern, Pennsylvania, United States DaVita Full time2476 Swedesford RdSTE 150,Malvern,Pennsylvania, ,United States of America Provide Contact Center-based support via phone, email, fax, and web to facilitate placement requests for those patients who choose DaVita visiting or permanent dialysis; Facilitate the placement by using the tools and resources associated with DGS; Actively contribute to the DaVita...
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Specialist Iii, Admissions
4 weeks ago
Malvern, United States DAVITA Full time2476 Swedesford RdSTE 150, Malvern, Pennsylvania, 19355-1456, United States of America **The RC team doesn't have a job description for this job profile. Please update and approve. Please also leave the below benefits language when you add your job description** **What We’ll Provide**: More than just pay, our DaVita Rewards package connects teammates to...
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Specialist I, Admissions
2 weeks ago
Malvern, United States DAVITA Full time2476 Swedesford RdSTE 150, Malvern, Pennsylvania, 19355-1456, United States of America **What We’ll Provide**: More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are...
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Tech Admissions Specialist
5 days ago
Malvern, United States DAVITA Full time2476 Swedesford RdSTE 150, Malvern, Pennsylvania, 19355-1456, United States of America **The is a remote role. However, on-site presence is required once a month at our office in Malvern, PA. Travel 1-2x year to our office in Englewood, CO may also be required.** SUPERVISORY RESPONSIBILITIES: No ESSENTIAL DUTIES AND RESPONSIBILITIES: - Place outbound...
