![Belcan](https://media.trabajo.org/img/noimg.jpg)
IT Help Desk Technician
2 months ago
Details: Job Title: IT Help Desk Technician Pay rate: $21.5 / Hr (actual offer based on experience) Location: Kent, WA Area Code: 253 ZIP Code: 98032 Start Date: Right Away Keywords: #ITJobs #HelpDeskJobs #TempJobs Benefits: * Medical / Health Benefits with multiple plan options, Flexible Spending Accounts, Dental and Vision / glasses / prescription contact lens and eye test options available. * On the job training / cross-training to develop and expand skills, creating opportunity for advancement and personal development. Tuition reimbursement available for relevant development opportunities. * Life Insurance, disability insurance, and voluntary life insurance for family members available. Accident and critical illness insurance optional. * Scheduled performance reviews create opportunities for advancement and pay increases. * We have many success stories from individuals who took advantage of the training, cross-training, and personal development opportunities for advancement. We also have success stories of individuals who desired a reliable, scheduled and consistent career with appropriate work-life balance, health benefits and good job security. Whichever way you define success, this work culture cares about team members and treats each individual with dignity, inclusion, respect and recognition. * A Referral Program compensates active employees for referring friends and former colleagues when the referral results in hiring the person. Our team has grown with referrals and internal promotions. Job Description: This role is both the frontline of internal customer technical support (Tier 1), as well as escalated support (Tier 2), resolving more difficult issues and escalating further, when needed. Responsibilities: * Act as the first point of contact for internal customers via phone and Service Now * Uses Service Management solutions to log, assign and receive support tickets with descriptions of issues, progress and solutions and guides Tier 1 staff in best practice usage * Resolves problems with hardware (workstations, printers, mobile devices and servers) and software (Network Access, Microsoft Office, Business Systems, on-premises and online). *Asks questions about the problem and explaining possible solutions * Uses manual and automated diagnostic tools to identify problems and root cause * Updates knowledge base with prescriptive guidance for common problems to improve quality of Tier 0 customer self-service * Escalates incidents and requests Tier 3 support when the problem is more complex * Arranges for a technician to visit the customer if a problem can"t be solved over the phone or by email. * Develops and maintains knowledge of legacy, existing, and new PC hardware and software technology. * Participates actively in incident, problem, request and change management processes and their ongoing improvement. * Follows procedures for the installation, deployment and maintenance of workstation hardware and software. * Executes corrective actions as prescribed by other technicians or per standard recovery procedures. Education and Experience: * High School Diploma required * 3+ years work experience in IT customer service role, able to demonstrate technology skillset in a customer service capacity * Experience using imaging and migration utilities such as SCCM, MDT, and USMT. * Experience troubleshooting Mobile Device Operation Systems (iOS, Android) * Experience troubleshooting Microsoft Desktop Operating Systems (Windows 10/7) * Experience troubleshooting MacOS clients Skills and Knowledge: * Must be a U.S citizen * Professionally respond to calls, emails, chats and voicemails for customer support. * Technical writing proficiency. * Innovative, team-oriented problem solver. * Excellent interpersonal, negotiation and communication (verbal and written) skills. * Excellen
We have other current jobs related to this field that you can find below
-
IT Help Desk Technician
2 weeks ago
Kent, United States Pinnacle Technology.com Full timeJob DescriptionJob DescriptionJob Title: IT Help Desk TechnicianLocation: Kent WA, 98032Duration: 90 - 120 DAYS (possibility to extend)Pay Rate: $24-$28./hr. on W2Shift Time: 1st Shift: (5:30am or 6am start) (8-hour shifts) (Mon-Fri)Summary:Looking For Candidates That Have Worked in Manufacturing Environment 3+ YearsIT Help Desk TechnicianThis role is both...
-
Help Desk Analyst
2 months ago
Kent, United States iQuasar Full timeA Help Desk Analyst plays a crucial role in providing technical support and assistance to end-users within an organization. They are responsible for resolving IT-related issues, troubleshooting problems, and ensuring a smooth and efficient operation of computer systems and software applications. Responsibilities: User Support: Provide first-line support to...
-
IT Support Technician
2 weeks ago
Kent, United States T&A Supply Company Full timeStep into the dynamic world of T&A Supply Company where innovation meets tradition! For over six decades, we've been the heartbeat of providing top-quality flooring goods! As a pioneer in flooring solutions since our inception in 1960, we've woven a legacy of excellence driven by a passion for revolutionizing the industry. The excitement within the company...
-
IT Support Technician, Tier 2
2 months ago
Kent, United States T&A Supply Company Full timeStep into the dynamic world of T&A Supply Company, Inc. where innovation meets tradition! For over six decades, we've been the heartbeat of providing top-quality flooring goods! As a pioneer in flooring solutions since our inception in 1960, we've woven a legacy of excellence driven by a passion for revolutionizing the industry. The excitement within the...
-
Desktop Support Technician
2 months ago
Kent, United States F2Onsite Full timeJob DescriptionJob DescriptionDesktop Support Technician - Must be ok with local travel and able to work independentlyJob SummaryDesktop Support Technician is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. Windows 10, configuring/imaging...
-
Front desk receptionist/Concierge
1 month ago
Kent, United States Cogir of Kent Full timeJob DescriptionJob DescriptionPeople taking care of people, that's who we are and what we do at Cogir Senior Living!What to expect...Cogir Senior Living (formerly Cadence Living) is hiring a friendly, organized, and outgoing Front Desk Concierge in our beautiful retirement community Cogir of Kent.As the first point of contact with our residents,...
-
Data Processing Technician
1 month ago
Kent, United States The Seattle Times Full timeJob DescriptionJob DescriptionThe Seattle Times is seeking a Data Processing Technician to join our Operations team in Kent, WA. The Data Processing Technician uses a variety of software to maintain and generate mailing lists, tags, reports and maps. Responsibilities:Enters alphabetic, numeric, or symbolic data from source documents into computer following...
-
Data Processing Technician
2 weeks ago
Kent, United States The Seattle Times Full timeJob DescriptionJob DescriptionThe Seattle Times is seeking a Data Processing Technician to join our Operations team in Kent, WA. The Data Processing Technician uses a variety of software to maintain and generate mailing lists, tags, reports and maps. Responsibilities:Enters alphabetic, numeric, or symbolic data from source documents into computer following...
-
Lead Technician
5 days ago
Kent, United States CareerPaths NW Full timeJob DescriptionJob DescriptionOur client, a leading full-service restoration company specializing in construction, remediation, and cleaning for both commercial and residential clients, is seeking an experienced Lead Technician.This role is critical in leading and directing a team of technicians through the entire project lifecycle, ensuring that each job is...
-
Lead Technician
2 weeks ago
Kent, United States CareerPaths NW Full timeJob DescriptionJob DescriptionOur client, a leading full-service restoration company specializing in construction, remediation, and cleaning for both commercial and residential clients, is seeking an experienced Lead Technician.This role is critical in leading and directing a team of technicians through the entire project lifecycle, ensuring that each job is...
-
NEW PT Tech
1 month ago
Kent, United States Outpatient Physical Therapy Full timeJob DescriptionJob DescriptionAs our Physical Therapy Technician, you will work with our clinical team to help care for our patients.To thrive in this job, you don't need any prior experience or knowledge- just a desire to learn how a physical therapy practice operates, and a forward-thinking attitude. We'll team you up with a Physical Therapist and...
-
NEW PT Tech
2 weeks ago
Kent, United States Outpatient Physical Therapy Full timeJob DescriptionJob DescriptionAs our Physical Therapy Technician, you will help our clinical staff provide top of scope care and customer service to our patients. Every day you will work with patients during their visit, assist with front desk tasks and keep the clinic organized and clean. To thrive in this job, you don't need any prior experience or...
-
Electronics Technician
1 week ago
Kent, United States Hire Military Talent Full timeElectronics Technician Salary Range: $25 - $40 per hour Location: Kent, WA Company Overview: Located in the industrious heart of Kent, WA, our company stands at the forefront of technological advancement and innovation. Specializing in the design, development, and production of sophisticated electronic systems, we are committed to delivering excellence and...
-
Electronics Technician
1 month ago
Kent, United States Hire Military Talent Full timeJob DescriptionJob DescriptionElectronics TechnicianSalary Range: $25 - $40 per hourLocation: Kent, WACompany Overview: Located in the industrious heart of Kent, WA, our company stands at the forefront of technological advancement and innovation. Specializing in the design, development, and production of sophisticated electronic systems, we are committed to...
-
Electronics Technician
3 weeks ago
Kent, United States Hire Military Talent Full timeJob DescriptionJob DescriptionElectronics TechnicianSalary Range: $25 - $40 per hourLocation: Kent, WACompany Overview: Located in the industrious heart of Kent, WA, our company stands at the forefront of technological advancement and innovation. Specializing in the design, development, and production of sophisticated electronic systems, we are committed to...
-
Electronics Technician
2 weeks ago
Kent, United States Hire Military Talent Full timeJob DescriptionJob DescriptionElectronics TechnicianSalary Range: $25 - $40 per hourLocation: Kent, WACompany Overview: Located in the industrious heart of Kent, WA, our company stands at the forefront of technological advancement and innovation. Specializing in the design, development, and production of sophisticated electronic systems, we are committed to...
-
Electronics Technician
4 weeks ago
Kent, United States Hire Military Talent Full timeElectronics TechnicianSalary Range: $25 - $40 per hour Location: Kent, WA Company Overview: Located in the industrious heart of Kent, WA, our company stands at the forefront of technological advancement and innovation. Specializing in the design, development, and production of sophisticated electronic systems, we are committed to delivering excellence and...
-
Electronics Technician
3 weeks ago
Kent, United States Hire Military Talent Full timeJob DescriptionJob DescriptionElectronics TechnicianSalary Range: $25 - $40 per hourLocation: Kent, WACompany Overview: Located in the industrious heart of Kent, WA, our company stands at the forefront of technological advancement and innovation. Specializing in the design, development, and production of sophisticated electronic systems, we are committed to...
-
Electronics Technician
6 days ago
Kent, United States Hire Military Talent Full timeJob DescriptionJob DescriptionElectronics TechnicianSalary Range: $25 - $40 per hourLocation: Kent, WACompany Overview: Located in the industrious heart of Kent, WA, our company stands at the forefront of technological advancement and innovation. Specializing in the design, development, and production of sophisticated electronic systems, we are committed to...
-
Electronics Technician
2 days ago
Kent, United States Hire Military Talent Full timeJob DescriptionJob DescriptionElectronics TechnicianSalary Range: $25 - $40 per hourLocation: Kent, WACompany Overview: Located in the industrious heart of Kent, WA, our company stands at the forefront of technological advancement and innovation. Specializing in the design, development, and production of sophisticated electronic systems, we are committed to...